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Egnyte vs OpenText Extended ECM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Egnyte
Ranking in Content Collaboration Platforms
13th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText Extended ECM
Ranking in Content Collaboration Platforms
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
21
Ranking in other categories
Enterprise Content Management (3rd)
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Egnyte is 6.0%, up from 2.6% compared to the previous year. The mindshare of OpenText Extended ECM is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

John Michael - PeerSpot reviewer
Great search functionality and useful co-authoring capabilities with an easy setup
The best feature is the co-authoring. Before, in Egnyte desktop sync, it didn't have the capability to co-author. Now, since you have Egnyte Connect on your machine, it gives you the capability to co-author on a single file at the same time. Now that the Egnyte vendor upgraded the version and they introduced the Egnyte Connect, there are a lot of features that they added, including co-authoring. You can also access those files and folders using your mobile device, which is good. Some of our advisors don't have a desktop or laptop, so they are just accessing their files via mobile devices or tablets. Before, in Egnyte desktop sync, you could install it on a certain server. Now, with Egnyte Connect, you can install the application on a particular server, and then you can save your file from there. The initial setup is easy. It's easy to move files around, even to, for example, SharePoint. The search functionality has been good. The user interface is great. Support is great. In Egnyte Connect, you can add more domains if you want to access files and folders.
Jaideep MS - PeerSpot reviewer
Enables effective document control yet requires better affordability and clarity
I use extended ECM for procurement, sales, engineering documents, and sometimes invoices and accounts payable or receivable The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. The seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Egnyte Connect is a great application to save files."
"You can really do a lot of cool things with it in terms of being able to co-author and share documents with users that are not in your organization."
"From a small firm perspective, Egnyte Connect is simple, it is easy to get users up and running the same day, and I have nothing negative to say about the software. I can't speak to how Egnyte Connect would operate in a midsize company or even a large Fortune 500 company, but, from our perspective as a small business, it is fantastic."
"It is scalable and stable."
"It provides a way to granularly choose which folders from the internet you want to sync to your computer. It is really useful for people who are working on teams that are working with files that are frequently changing. You can go in and pretty clearly see what changes have been made. It gives you a constant feed."
"It's easy to move files around, even to, for example, SharePoint."
"It is a good storage solution."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"An SAP user can store documents directly into OpenText without a connector."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"The tool's most valuable features are document storage, security, and compliance."
"The engineering document management system is one of the most valuable features."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
 

Cons

"Before, when we were starting to use Egnyte, we were struggling with a lot of bugs with Egnyte desktop sync."
"The issue of my authorization token expiring pretty quickly was pretty annoying. On pretty much every update, it would expire on every computer. On every computer update, at the first opportunity, it would expire. When my computer got updated or the authorization got cut, my saved drives would get messed up. So, I had to reconnect them all. I was never able to set up a useful drive system with my local computer with Egnyte Connect. It would be a big improvement if there was a cached system so that when it loses connection, it can still save what kind of connections were set up, and when it reconnects, it repopulates all those. I don't know if that's even possible, but that's the feature I'd want."
"You cannot delete a file when you have uploaded it in error."
"If this solution had a better ability to search, that would be helpful. In addition, if there was an ability to collaborate, that would also be a benefit. At present, the vision control is had because if someone gets out of it, it locks. And, whoever saves last overrides everyone's work."
"As of right now, I have everything that I and my team need."
"It would be nice to see an integration of using an active directory to validate and authenticate users on our end as well as on the client user's end."
"More out-of-the-box automation features should be added to OpenText Extended ECM."
"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"A dashboard with information would be nice to see."
"The solution's performance, stability, and consistency could be improved."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
 

Pricing and Cost Advice

"As far as I understand, licenses are associated with the Egnyte platform. There aren't any licenses associated with Egnyte Connect."
"I do not have experience with the pricing of this solution."
"The product is pricey."
"The solution is expensive."
"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."
"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
"The total cost of the product will vary on the capabilities required"
"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
"The tool's pricing is confusing to the end customer."
"Both Open Text ECM and IBM File share are expensive."
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Top Industries

By visitors reading reviews
Educational Organization
54%
Computer Software Company
7%
Construction Company
5%
Financial Services Firm
4%
Government
14%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about OpenText Content Suite Platform?
We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into wher...
What is your experience regarding pricing and costs for OpenText Content Suite Platform?
The cost is a significant factor that may deter medium-sized businesses from using OpenText extended ECM.
What needs improvement with OpenText Content Suite Platform?
The cost of the product could be improved. Currently, there are certain snags in document viewing, and communication from the pre-sales team is not clear. The expectation from the customer versus t...
 

Comparisons

 

Also Known As

No data available
OpenText Content Suite Platform, OpenText Core Share
 

Overview

 

Sample Customers

M&C Saatchi, FMC Technologies, Learfield Communications Inc., Aerohive Networks, Devcon, Semperian, Balfour Beatty Construction, Red Bull
ATCO Australia, MSIG Asia, Orica, Salt River Project
Find out what your peers are saying about Egnyte vs. OpenText Extended ECM and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.