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Elastic Observability vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.7
Elastic Observability's customer service is praised for responsiveness, support resources, and comprehensive documentation, with stable system reducing support needs.
Sentiment score
7.9
Grafana Loki's support combines community aid and resources with varying user satisfaction, requiring effort for integration and documentation navigation.
We have not had to open any tickets yet, as we solve issues through forums and wikis.
 

Room For Improvement

Sentiment score
4.0
Elastic Observability requires automation, improved metrics, advanced features, and better interfaces to address scalability, customization, and cost management challenges.
Sentiment score
8.0
Grafana Loki needs better flow visibility, request correlation, stability, Docker integration, and enhanced scalability, security, and reporting features.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Scalability Issues

Sentiment score
5.7
Elastic Observability offers strong scalability, receiving positive ratings, with improved performance in higher subscription tiers and cloud installations.
Sentiment score
8.5
Grafana Loki is praised for its scalability, reliable operations, and ability to handle large systems and data efficiently.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
Loki offers great scalability, allowing us to manage and compress logs extensively.
 

Setup Cost

Sentiment score
2.0
Elastic Observability is cost-efficient for large enterprises but can be pricey for startups, with varied deployment pricing options.
No sentiment score available
Grafana Loki provides cost-effective pricing options with a popular free open-source version and a competitively priced cloud version.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The cloud version is competitively priced compared to other market solutions.
 

Stability Issues

Sentiment score
8.3
Elastic Observability is highly stable and dependable, with fast performance and positive user feedback across diverse environments.
Sentiment score
8.1
Grafana Loki is generally stable, but some users encounter issues with log retrieval and outdated methods affecting stability.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Valuable Features

Sentiment score
8.1
Elastic Observability offers cost-effective, scalable logging with machine learning, customization, and seamless Kibana integration for robust monitoring and security.
No sentiment score available
Grafana Loki offers easy deployment, cost-effectiveness, and robust log monitoring with seamless Grafana integration and Kubernetes compatibility.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
The most valuable part of Loki is the ability to filter logs by keywords and devices.
 

Categories and Ranking

Elastic Observability
Ranking in Log Management
13th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (9th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Grafana Loki
Ranking in Log Management
7th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Log Management category, the mindshare of Elastic Observability is 1.9%, down from 2.2% compared to the previous year. The mindshare of Grafana Loki is 6.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Arjun Pandey - PeerSpot reviewer
Effective for Logging, recovery from node failures is fast and single UI supports metrics, logs, and even tracing
If it is HelloGuard setup or doing some setup on the dev cluster, it's pretty straightforward. But when we're dealing with a heavy cluster, like 15 to 20 terabytes of data per day, we need a production-grade cluster. For that kind of scenario, we must invest time and understand the process. We could have integrated these features within their health check, but they're using processes like Tanka and Jsonnet to implement a production service. I feel this could have been better. If I use a metric solution for metrics, I'd use Grafana for metrics monitoring. For logging, I'd use a different tool, like ELK. And for tracing another tool. So, to troubleshoot a specific issue, I have to switch between three different consoles. What I see in metrics isn't the same as in logs because the metadata and collection methods differ. That's where Loki comes in. Within Grafana, you can see metrics, logs, correlations, generate metrics from logs, and also set alerts. Alerting from logs is something many companies desire. With Loki, if there's a pattern in the log, we can filter it out without altering the entire pipeline. For instance, if I had to add fields in ELK, it would require a lot of configuration changes. Loki, however, is more flexible. It uses a grep-like pattern and the metadata model from Prometheus. It's highly efficient, with compressed data and block storage like GCS bucket or AWS S3, making log storage cost-effective. Compared to other solutions, it's more economical. Loki also has a Log CLI, which is very effective. It's all on-premises. Like, it's on the cloud, but it's self-managed, not a managed service.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
5%
Computer Software Company
19%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What needs improvement with Grafana Loki?
I do not see any areas for improvement at the moment. The solution is very stable, and further improvements might result in it becoming resource-intensive like other solutions.
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Information Not Available
Find out what your peers are saying about Elastic Observability vs. Grafana Loki and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.