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Elastic Observability vs Grafana Loki comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), IT Infrastructure Monitoring (7th), Container Monitoring (4th), Cloud Monitoring Software (7th)
Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Elastic Observability is 1.5%, down from 2.2% compared to the previous year. The mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its diverse set of features available on the cloud is of significant importance."
"The architecture and system's stability are simple."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"The solution has been stable in our usage."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"We are using Grafana Loki as a database for real-time metrics."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"Grafana agent is very lightweight and does not cost significant resources of our cluster."
"The most valuable feature of Grafana Loki is the dashboards which are really simple to create."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"The log collection feature is good and the solution is easily understandable. v"
 

Cons

"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."
"Elastic Observability’s price could be improved."
"There's a steep learning curve if you've never used this solution before."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"When opening tickets, we cannot use our team mailbox."
"The product must improve its UI."
"The correlation of requests is not simple in Grafana Loki and can be improved."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"The platform's stability needs improvement."
"It's not intended for proprietary services, so you have to struggle with configuration a lot."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
 

Pricing and Cost Advice

"Since we are a huge company, Elastic Observability is an affordable solution for us."
"We will buy a premium license after POC."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"The product’s pricing needs improvement."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The price of Elastic Observability is expensive."
"The product is not that cheap."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The cost is less than other paid services like CloudWatch."
"My company doesn't need to pay for the licensing cost of the solution."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"Grafana Loki is an open-source solution."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"I use the solution's open-source version. Grafana Loki is a completely free solution for me."
"You can use the free version of Grafana Loki on-premises."
"Since we are using the open-source version of Grafana Loki, we are not paying anything for the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
 

Comparisons

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Information Not Available
Find out what your peers are saying about Elastic Observability vs. Grafana Loki and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.