Try our new research platform with insights from 80,000+ expert users

Elastic Observability vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in IT Infrastructure Monitoring
7th
Ranking in Log Management
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Container Monitoring (4th), Cloud Monitoring Software (7th)
NetCrunch
Ranking in IT Infrastructure Monitoring
62nd
Ranking in Log Management
77th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Network Monitoring Software (82nd), Server Monitoring (26th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Elastic Observability is 4.0%, down from 4.8% compared to the previous year. The mindshare of NetCrunch is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
RP
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"We can view and connect different sources to the dashboard using it."
"The product has connectors to many services."
"The architecture and system's stability are simple."
"The most valuable feature of Elastic Observability is the text search."
"It is very stable, and I would rate it ten out of ten based on my interaction with it."
"Good design and easy to use once implemented."
"For full stack observability, Elastic is the best tool compared with any other tool ."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"The cost must be made more transparent."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"Elastic Observability needs to have better standardization, logging, and schema."
"When opening tickets, we cannot use our team mailbox."
"The price is the only issue in the solution. It can be made better and cheaper."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"There's a steep learning curve if you've never used this solution before."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"The price of Elastic Observability is expensive."
"We will buy a premium license after POC."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The product’s pricing needs improvement."
"We have been using the open-source version."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"The product is not that cheap."
Information not available
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
848,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
18%
Financial Services Firm
13%
Comms Service Provider
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
Ask a question
Earn 20 points
 

Comparisons

 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about Elastic Observability vs. NetCrunch and other solutions. Updated: April 2025.
848,270 professionals have used our research since 2012.