ElectroNeek vs IBM Datacap comparison

ElectroNeek and IBM are both solutions in the Intelligent Document Processing (IDP) category. ElectroNeek is ranked #14 with an average rating of 7.5, while IBM is ranked #7 with an average rating of 7.8. Additionally, 95% of ElectroNeek users are willing to recommend the solution, compared to 88% of IBM users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

IBM Datacap and ElectroNeek both compete in the document processing category. Datacap holds the upper hand due to its superior data extraction and OCR capabilities, making it well-suited for handling complex workflows, while ElectroNeek stands out for affordability and scalability.

Features: IBM Datacap is recognized for its efficiency in processing unstructured data, extensive configurability, and robust integration with systems like FileNet. ElectroNeek offers unlimited bots for scalability, ease of use, and budget-friendly solutions catering especially to smaller enterprises.

Room for Improvement: IBM Datacap needs to enhance its OCR speed, support for Arabic language documentation, and AI technology integration like Watson. ElectroNeek could improve by enhancing activity integrations, browser compatibility, particularly with Microsoft Edge, and expanding remote desktop interaction support.

Ease of Deployment and Customer Service: Both products offer on-premise deployment options, with ElectroNeek also supporting private and hybrid cloud setups. Users report IBM Datacap struggles with the responsiveness of technical support, while ElectroNeek experiences stretched support teams but benefits from quicker ticket response times.

Pricing and ROI: IBM Datacap is costly due to user-based and process-based charges, which may deter smaller businesses despite its integration with IBM products. ElectroNeek provides more flexible and budget-friendly pricing, appealing to startups and smaller enterprises, with its affordability being a significant advantage for accessing automation.

To learn more, read our detailed ElectroNeek vs. IBM Datacap Report (Updated: March 2025).

Buyer's Guide

ElectroNeek vs. IBM Datacap

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Ishmael Munyai

Robotics Process Automation (RPA) Developer at Apollo Studios

With an easy initial setup phase in place, the tool needs to provide functionalities like web scraping to users

It is a very scalable solution. In ElectroNeek, you can build your project in modular programming or with the use of sub-programs. You can have a lot of sub-programs that make up a whole project. If you don't wanna use the drag-and-drop activities, you can use JavaScript or Python instead. So it's very useful when you are working with things such as SPS. Actually, you can write scripts to support all the product functionalities with Python and manage the product's functions. You will find a company named Apollo Studios on the website of ElectroNeek. I think they are one of the best companies in South Africa that entered into a partnership with ElectroNeek.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"Web scraping is quite good since it offers a lot of possibilities."

"Overall, the whole product is really nice and provides significant benefits."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The pricing is excellent. I would give them perfect marks in that regard."

"I actually quite liked the no-coding functionality."

More Automate pros

"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."

"The most valuable feature is the price."

"The cost is the best thing about ElectroNeek."

"The solution is user-friendly with a really good UI and ID."

"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."

"The product's setup is straightforward."

"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."

"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."

More ElectroNeek pros

"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."

"The installation of the solution is very simple."

"Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."

"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."

"The OCR extractions are very good, almost 100% accurate now."

"I work for an insurance company, and we use Datacap for document processing."

"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."

"The OCR extractions are very good, almost 100% accurate now."

More IBM Datacap pros

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The interface could be more user-friendly and easier to navigate."

"It's possible that they could use a stronger community for seeking guidance and help."

"There is a lack of good development for artificial intelligence, such as machine learning."

More Automate cons

"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."

"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."

"The solution needs to improve its stability."

"Its price could definitely be lower."

"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."

"I think that this solution could improve remote desktop interactions."

"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."

"It's not applicable to very large enterprises and for difficult work or more complex processes."

More ElectroNeek cons

"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."

"Third-party integration could be improved; it's very slow."

"I would like better ease of use and more support options."

"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."

"They have to stop focusing on new development and stabilize the latest release. It is not stable."

"It can take some time to implement."

"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

More IBM Datacap cons

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"Once you buy the software, you just pay for the support for backend help."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

"I believe we had a Silver Membership or something similar annually."

"It's very affordable and the licensing is billed on a yearly basis."

"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."

"My company has made a payment towards the purchase of a license from ElectorNeek."

"I give the price an eight out of ten."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"This solution is the most expensive in the market."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"Pricing needs to stay competitive."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"It is an expensive solution."

More IBM Datacap pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

14%

Educational Organization

11%

Computer Software Company

11%

Comms Service Provider

11%

Financial Services Firm

18%

Computer Software Company

15%

Government

13%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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RPA that Bots can run without centralized control?

Yea there are. For example Electroneek.

See all answers

What do you like most about ElectroNeek?

The product's initial setup phase was easy.

See all answers

What is your experience regarding pricing and costs for ElectroNeek?

My company has made a payment towards the purchase of a license from ElectorNeek.

See all answers

What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

This solution is the most expensive in the market.

See all answers

What needs improvement with IBM Datacap?

When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and no...

See all answers

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Product Reports

Buyer's Guide

Automate

April 2025

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Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Download ElectroNeek product report

Buyer's Guide

IBM Datacap

April 2025

Download IBM Datacap product report

Also Known As

HelpSystems Automate, Automate

ElectroNeek RPA

Datacap

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

ElectroNeek is an Intelligent Automation Platform transforming business process management in enterprises by integrating AI bots with employee workflows, automating routines, and helping humans to focus on more creative and strategic tasks. ElectroNeek provides a wide range of exciting low-code automation tools based on RPA, IDP, AI and GPT-4 (Conversational and Generative) technologies.

ElectroNeek

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

UFP, Clariant, Ricoh, FMBCapital, RePower

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Buyer's Guide

ElectroNeek vs. IBM Datacap

March 2025

Free Report: ElectroNeek vs. IBM Datacap

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