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Epicor ERP vs NetSuite OneWorld comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Epicor ERP ROI varies with preparation, offering operational improvements, feasible 17% savings, but slower manufacturing gains and varied payoff times.
Sentiment score
8.9
NetSuite OneWorld provides swift ROI, enhances efficiency, and is ideal for pre-IPO businesses with multiple subsidiaries.
We have saved the equivalent of three or four man-days a week across the business.
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
 

Customer Service

Sentiment score
7.8
Epicor ERP's customer support is inconsistent, with varied service quality and mixed satisfaction in resolving complex issues efficiently.
Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
The technical support is good and rated eight.
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
 

Scalability Issues

Sentiment score
7.1
Epicor ERP efficiently scales for small to medium businesses, proving ideal for enterprise environments with robust integration capabilities.
Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
 

Stability Issues

Sentiment score
8.8
Epicor ERP's stability improved in versions 10 and 11, with noted enhancements despite some reported translation and operational issues.
Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
It is the most stable feature on the Intuit side.
 

Room For Improvement

Epicor ERP faces challenges with navigation, costs, customization, and usability, impacting inventory, POS, financial, and reporting functionalities.
NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
The performance could be improved as this is a 100% software as a service platform.
 

Setup Cost

Epicor ERP costs vary by needs, with average initial costs $110,000 and annual fees $9,000; negotiate for better deals.
NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
In Latin America, discounts can be as high as seventy percent.
 

Valuable Features

Epicor ERP offers flexible customization, seamless integration, strong analytics, and comprehensive functionality for manufacturing, quality control, and supply chain management.
NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
NetSuite OneWorld
Ranking in ERP
22nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of NetSuite OneWorld is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
Antonio Lira - PeerSpot reviewer
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
10%
Healthcare Company
6%
Construction Company
6%
Computer Software Company
14%
Retailer
11%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about NetSuite OneWorld?
The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can a...
What is your experience regarding pricing and costs for NetSuite OneWorld?
The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.
What needs improvement with NetSuite OneWorld?
The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessar...
 

Also Known As

Epicor SaaS ERP
No data available
 

Overview

 

Sample Customers

Information Not Available
Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Find out what your peers are saying about Epicor ERP vs. NetSuite OneWorld and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.