Kaseya VSA and ESET Cloud Apps Protection compete in IT management and cybersecurity. Kaseya VSA seems to have the upper hand in deployment and customer service, while ESET Cloud Apps Protection excels in pricing and ROI.
Features: Kaseya VSA’s asset management, remote monitoring capabilities, and ease of deployment are highlighted by users. ESET Cloud Apps Protection users value its comprehensive threat protection, multi-layered security features, and cost-effectiveness.
Room for Improvement: Users suggest Kaseya VSA could benefit from a streamlined update process, reduced instances of system lag, and a more intuitive user interface. ESET Cloud Apps Protection users feel the dashboard could be more user-friendly, advanced features simplified, and customer service efficiency improved.
Ease of Deployment and Customer Service: Kaseya VSA is noted for straightforward deployment and responsive customer support. ESET Cloud Apps Protection receives positive feedback for quick deployment but faces occasional critiques regarding customer service efficiency.
Pricing and ROI: Kaseya VSA pricing is fair with decent ROI. ESET Cloud Apps Protection is considered cost-effective and provides excellent ROI due to its powerful security features.
ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.
ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.
VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
Kaseya VSA Features
Kaseya VSA has many valuable key features. Some of the most useful ones include:
Kaseya VSA Benefits
There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.
A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.
PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
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