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ESET Endpoint Protection Platform vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
99
Ranking in other categories
Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (3rd)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
141
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. The mindshare of Symantec Endpoint Security is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Jun 14, 2019
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
PedroSoares - PeerSpot reviewer
Helps us block ports, like TCP and UDP, and we don't need to use Active Directory GPOs to block anything
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools. For example, EDR gives me some applications with a version linked to a CVE or a MITRE attack. That's really interesting, But we don't know about other software that is installed and that means we need to install and use other software on the workstation to collect that information. If Symantec could do that, it would help managers improve their security, as they would know all the software installed on each device. Because Symantec is already installed on a workstation, it would not be difficult for the agent to collect information about the software installed. It wouldn't need to do anything other than collect and share the information. That would be a huge advantage for the administrator. The more information we have about a device, the more secure we can make it. For example, there are types of software that can open a port that an attacker can use. If we know that such software is installed, we could just act before something happens. If Symantec could collect that software information, it would be amazing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall security capability of the product is pretty reliable."
"I have found ESET Endpoint Antivirus is light on system resources compared with other antivirus solutions that tend to be very heavy on the computers system resources. Additionally, the solution is very secure."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"It is pretty easy to deploy. Its update definition file is small, so it can dispatch very quickly within the enterprise. The product itself is very lightweight, so it won't delay your endpoint. You also don't have to do any difficult configuration because it comes with a very good default setting. So, you just install it and forget it."
"This solution does not slow down your systems. It is very light."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"The product has been quite stable."
"Threat protection has always worked well."
"Offers good antivirus and local firewall."
"Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB."
"Some of the features that were important were a built-in firewall and device control."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"Symantec End-User Endpoint Security is a stable solution."
"Its ease of use in deploying it and regular updates are most valuable."
 

Cons

"The new versions only support no operative systems in Mac and do not support operative systems."
"The interface is good. However, it could always be better. It could be more user-friendly."
"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
"They could be more aggressive with malware."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"The feature is somewhat lacking in security protection."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"The product’s AI implementation feature could be better for learning user behavior."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"Technical support could be more responsive."
"The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
 

Pricing and Cost Advice

"I rate the product's price as seven or eight on a scale of one to ten, where one is cheap, and ten is expensive."
"Pricing for ESET Endpoint Security could be lower because here in Hungary, it's expensive."
"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
"It is not expensive; the pricing model is fine."
"The cost of the solution is hard to justify even if the EDR operates well."
"ESET is perfect, if you can afford it."
"The price could be a little lower."
"I pay about $100 a year, so it's really cheap. I'm sure that if I need something else beyond more technical support, I'll need to pay more."
"When comparing this solution to others in the current market it is expensive."
"Its price is reasonable."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
"This is not the cheapest product and I know others that are most cost-effective, although it is difficult to compare because it depends on the features."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"I rate the product's pricing a six out of ten."
"The pricing is pretty much at the market standard... Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the 'middle block.'"
"Symantec Endpoint Security is a moderately priced solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Symantec Endpoint Security and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.