We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The stability is very good."
"The solution was relatively easy to deploy."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Ability to get forensics details and also memory exfiltration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"It is stable and scalable."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"The stability is good."
"Easy to use security solution, helps to secure connected devices against viruses in the digital world."
"It is absolutely invisible once running."
"The solution offers impressive advanced protection."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"The solution's features and pricing are pretty good."
"Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
"It is good for detecting signature-based viruses, and it is user friendly."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"The product has been quite stable."
"It is a scalable product and is average stability-wise."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"It's a single-agent installation with many features including wireless protection."
"ZTNA can improve latency."
"The solution is not user-friendly."
"We find the solution to be a bit expensive."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The SIEM could be improved."
"Cannot be used on mobile devices with a secure connection."
"I'm unsure as to if they could actually support a large enterprise."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"The solution could be more user-friendly."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"The migration between on-prem and cloud has room for improvement."
"The problem was that it didn't support Windows 7."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"Overall, the price could be reduced."
"Symantec End-point production doesn't support the EDR function."
"There is a lack of reporting and alerts."
"The virus definitions could be updated more frequently."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and HP Wolf Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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