Zimbra Collaboration and Microsoft Exchange are products competing in the communication and collaboration category. Zimbra offers competitive pricing and support, while Microsoft Exchange is favored for its comprehensive features justifying its cost.
Features: Zimbra Collaboration includes open-source integrations, flexible customization, and compatibility with multiple platforms, enhancing innovation. Microsoft Exchange provides advanced calendaring, seamless email hosting, and strong integration with other Microsoft services enhancing the business ecosystem.
Room for Improvement: Zimbra could improve its security modules, enhance mobile application functionality, and expand premium features like two-factor authentication. Microsoft Exchange could offer a more straightforward licensing process, reduce reliance on external security solutions, and provide more customization options for users.
Ease of Deployment and Customer Service: Zimbra's open-source approach allows for simple deployment with extensive community support. Microsoft Exchange offers seamless integration, consistent updates, and professional resources for installation, making its extensive service network advantageous.
Pricing and ROI: Zimbra is cost-effective with low initial costs and high ROI, appealing to budget-conscious organizations. Microsoft Exchange involves higher initial investment but offers comprehensive features that provide long-term ROI through productivity gains.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange | 10.2% |
| Zimbra Collaboration | 6.9% |
| Other | 82.9% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 28 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
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