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Expel vs Trend Micro Managed XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
SOC as a Service (5th)
Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Expel is 1.9%, down from 2.2% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
Akshay Srivastava - PeerSpot reviewer
Good for endpoint detection and response, network detection, email security, and mobile threat detection
From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"The main drawback is the lack of local language support in Oman."
"There is a need for greater integration of non-Microsoft devices."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
 

Pricing and Cost Advice

Information not available
"The solution is cost-effective."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"Trend Micro's solutions are considerably more expensive than competitors."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Computer Software Company
20%
Government
8%
Comms Service Provider
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
Trend Micro's solutions are considerably more expensive, about three times higher than those of Symantec and Trustified.
What needs improvement with Trend Micro Managed XDR?
From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80...
 

Also Known As

Workbench, Expel SOC-as-a-Service
No data available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Unigel, DHR Health
Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: January 2025.
831,265 professionals have used our research since 2012.