Expel vs Trend Micro Managed XDR comparison

Expel and Trend Micro are both solutions in the Managed Detection and Response (MDR) category. Expel is ranked #18 with an average rating of 9.0, while Trend Micro is ranked #16 with an average rating of 8.5. Expel holds a 2.0% mindshare in MDR, compared to Trend Micro’s 1.4% mindshare. Additionally, 100% of Expel users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Expel and Trend Micro Managed XDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: November 2024).

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download the complete report

Helped 816,406 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Expel is 2.0%, down from 2.3% compared to the previous year. The mindshare of Trend Micro Managed XDR is 1.4%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

Read full review

reviewer2578461

MDR Specialist at GuidePoint Security

Rapid threat management and diverse technology integration for effective monitoring

Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.

Read full review

Akshay Srivastava

Lead Sales Manager & Unit Head - ICT at Khimji Ramdas

Good for endpoint detection and response, network detection, email security, and mobile threat detection

From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader according to Gartner ratings, and here in Oman, they hold a dominant market share of 80-85%. However, there's feedback about two areas for improvement: support mechanisms and pricing. For a market leader with high Gartner ratings, their pricing seems very expensive compared to similar products from Symantec and Trusted Security Solutions. This can push some customers towards those options. As a result, Trend Micro XDR is primarily adopted by large companies with significant budgets and a deep understanding of the technology. They can implement Trend Micro across their entire infrastructure, from endpoints to servers to mainframes, achieving comprehensive security. This makes Trend Micro XDR, especially attractive to oil and gas vertical industries like BFSI (banking, financial services), where financial security is paramount. However, for SMEs (small and medium-sized enterprises) or newer companies with budget constraints, the product can be quite costly. That's my overall feedback.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

More Binary Defense MDR pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."

"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."

"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."

"I appreciate the detection and response methodology used against virus and ransomware attacks."

"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."

Cons

"The current reporting system could benefit from improvement."

"We found a couple of bugs in the user interface."

"I would like to see more frequent check-ins with our security status."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

More Binary Defense MDR cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."

"The main drawback is the lack of local language support in Oman."

"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."

"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."

"There is a need for greater integration of non-Microsoft devices."

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"It has been good. We have saved money, and we have a better product."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

Information not available

"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."

"Trend Micro's solutions are considerably more expensive than competitors."

"The solution is cost-effective."

"I rate the tool's pricing a six out of ten."

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Financial Services Firm

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

21%

Government

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What is your experience regarding pricing and costs for Expel?

Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.

See all answers

What needs improvement with Expel?

The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solutio...

See all answers

What is your primary use case for Expel?

I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice...

See all answers

What do you like most about Trend Micro Managed XDR?

The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the us...

See all answers

What is your experience regarding pricing and costs for Trend Micro Managed XDR?

Trend Micro's solutions are considerably more expensive, about three times higher than those of Symantec and Trustified.

See all answers

What needs improvement with Trend Micro Managed XDR?

From a purely technological standpoint, Trend Micro is doing very well. They're recognized as a market leader accordi...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 25% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

Red Canary vs Expel

Compared 30% of the time

CrowdStrike Falcon Complete MDR vs Expel

Compared 23% of the time

Arctic Wolf Managed Detection and Response vs Expel

Compared 17% of the time

Wiz vs Expel

Compared 13% of the time

ReliaQuest GreyMatter vs Expel

Compared 13% of the time

More Expel Competitors

Sophos MDR vs Trend Micro Managed XDR

Compared 37% of the time

Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR

Compared 22% of the time

Secureworks Taegis Managed XDR / MDR vs Trend Micro Managed XDR

Compared 19% of the time

Huntress vs Trend Micro Managed XDR

Compared 14% of the time

CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR

Compared 8% of the time

More Trend Micro Managed XDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download Expel product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download Trend Micro Managed XDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Workbench, Expel SOC-as-a-Service

No data available

Learn More

Binary Defense

Video not available

Expel

Trend Micro

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Expel offers comprehensive security monitoring and incident response, detecting threats efficiently, providing actionable insights, and reducing security risks. It enhances a company's security posture and frees up internal resources by integrating with existing security tools and offering support from experienced analysts.

Expel is designed for real-time monitoring, effective threat detection, and automated response capabilities. Users appreciate its intuitive dashboard, timely alerts, and comprehensive reporting. Integration with existing security systems and minimal maintenance requirements are key advantages. Customer support is noted as exceptional. Some users suggest improvements in alert categorization to reduce noise, a more intuitive dashboard design with better customization, faster response times, more comprehensive threat analysis reports, and enhanced communication with customer support.

What are Expel's key features?

Real-time monitoring: Continuously keeps track of potential threats and network activity.
Effective threat detection: Identifies suspicious behavior and potential security breaches quickly.
Automated response: Responds to threats automatically to mitigate risks efficiently.
Intuitive dashboard: User-friendly interface for navigating security operations.
Timely alerts: Provides immediate notifications about potential security incidents.
Comprehensive reporting: Generates detailed analyses of security events for better decision-making.
Integration capabilities: Works seamlessly with existing security systems.
Minimal maintenance: Requires little upkeep from internal teams.

What benefits should users look for in Expel?

Enhanced security posture: Strengthens overall defenses against cyber threats.
Resource optimization: Allows internal teams to focus on strategic tasks.
Experienced analysts: Provides expert support from seasoned security professionals.
Actionable insights: Delivers data-driven recommendations for security improvements.
Integration ease: Fits smoothly with pre-existing security tools and infrastructures.

Expel is implemented across various industries that require robust security measures. In the financial sector, it helps safeguard sensitive data and ensure compliance. Healthcare organizations use Expel to protect patient records and meet strict regulatory standards. Retail companies leverage its capabilities to secure customer information and transaction data, while manufacturing entities rely on Expel to secure intellectual property and operational technology networks.

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Amanda Fennell CSO

Unigel, DHR Health

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Download Free Report

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: November 2024.

DOWNLOAD NOW

816,406 professionals have used our research since 2012.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.