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F5 BIG-IP Access Policy Manager (APM) vs Microsoft Remote Desktop Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune's support varies; premium levels praised, lower tiers face slow responses, yet online resources are appreciated.
No sentiment score available
No sentiment score available
In the last couple of years, support has not been very good, even with Premier and Premium support.
We have an Azure engineer on staff who handles troubleshooting.
Microsoft's service and technical support for Intune have been good.
 

Room For Improvement

Sentiment score
4.3
Microsoft Intune needs better reporting, integration, user interface, application management, security, and simplified deployment while addressing setup costs.
No sentiment score available
No sentiment score available
Enhancing app deployment, enabling user-targeted device application deployment, and improving the web interface, particularly for MDM-enrolled devices, by providing comprehensive device information and customizable columns, would significantly streamline Intune's usability.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
You have to use something like Power BI and Graph to get better reporting.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is a scalable, cloud-based solution appreciated for managing numerous endpoints and supporting large business deployments.
No sentiment score available
No sentiment score available
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The scalability of Microsoft Intune is ten out of ten.
 

Setup Cost

Sentiment score
7.5
Microsoft Intune provides value with competitive pricing, ideal for large enterprises, though costly for smaller businesses when standalone.
No sentiment score available
No sentiment score available
I know what's included in 365 Premium offering, and it's a good deal.
It's cost-effective because Intune is included in the E3 and E5 licenses.
The alternative to Intune, sending out replacements for every issue, is prohibitively expensive.
 

Stability Issues

Sentiment score
7.4
Microsoft Intune is generally stable and reliable, with occasional minor issues, benefiting from consistent updates and improvements.
No sentiment score available
No sentiment score available
We've encountered problems with other services like Exchange, Intune has remained unaffected.
If Intune is not available, the 365 environment might not be available, causing a major ordeal.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune offers seamless integration, scalable management, robust security, and cost efficiency across multiple platforms for device and application management.
No sentiment score available
No sentiment score available
Windows Autopatch is the most valuable because it removes the burden of patch management.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Intune has improved our asset management from a security standpoint and has consolidated vendors, enhancing our security posture.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
216
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
F5 BIG-IP Access Policy Man...
Ranking in Remote Access
13th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (20th), Network Access Control (NAC) (7th), SSL VPN (5th), Access Management (10th)
Microsoft Remote Desktop Se...
Ranking in Remote Access
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
77
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (4th)
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Ashish Kumar Rai - PeerSpot reviewer
Offers remote access control, good GUI and easy to configure
I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal. In the APM interface itself, they could add direct hyperlinks to relevant online documentation. This would provide easy access to admin guides and other resources when working within the GUI.
BHARAT B  SHARMA - PeerSpot reviewer
Easy to set up and reliable, but needs an additional control panel
We've had issues with security breaches. The main problem is that if we are using this with the individual computer and using a remote desktop, there are some loopholes there. When I implemented this on an individual computer within two or three days it got captured. There is a problem with the printing and sharing of this program. There is a lot of customized software leaving the market due to this. If somebody wants to run a specific program with the specific settings, they don't want full access to the computer. Then there are some problems that have to be resolved. We'd like to have an additional control panel available in order o more easily give resources to the computers. There are a lot of restrictions and having a program panel would make things easier. It would help us set up the right access and permissions.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
10%
Government
10%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about F5 BIG-IP Access Policy Manager (APM)?
In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options ...
What needs improvement with F5 BIG-IP Access Policy Manager (APM)?
Regarding price, I'm not directly involved in purchasing, but our CIO thinks the product is very expensive. He's cons...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
I've never had an issue with it. I've always thought the pricing for RDS was reasonable.
What needs improvement with Microsoft Remote Desktop Services?
The current process I have to go through to get a Windows 11 VM up and running is difficult. Windows 10 worked a whol...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
F5 Access Policy Manager
Remote Desktop Services, MS Remote Desktop Services
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Bank Alfalah Ltd.
Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. Microsoft Remote Desktop Services and other solutions. Updated: October 2024.
816,660 professionals have used our research since 2012.