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F5 BIG-IP Local Traffic Manager (LTM) vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Users experienced mixed returns from F5 BIG-IP, praising deployment and security, despite some criticisms of pricing and cloud transitions.
Sentiment score
8.1
NetScaler ensures data security and operational efficiency, providing significant cost savings and stability for medium enterprises.
The major return on investment is the security of our data.
IT Manager at Chong Hua Hospital
 

Customer Service

Sentiment score
6.7
Customer service is generally praised for professionalism and expertise, but some experience delays and inconsistent response quality.
Sentiment score
6.1
Citrix support is responsive and knowledgeable, though some users report delays and prefer direct access to experienced engineers.
I would rate the technical support of F5 BIG-IP Local Traffic Manager (LTM) nine out of ten.
IT Manager at Chong Hua Hospital
Overall, my experience with F5 is very good compared to Radware.
Project Manager at IBM
 

Scalability Issues

Sentiment score
7.4
F5 BIG-IP LTM offers scalable solutions with flexible deployment, efficiently managing large environments, preferred for modular growth and adaptability.
Sentiment score
7.8
NetScaler is praised for high scalability and flexibility, despite some challenges with licensing complexity and multi-tenancy support.
 

Stability Issues

Sentiment score
8.0
F5 BIG-IP LTM is stable and resilient, with users rating its reliability high despite occasional hardware or update issues.
Sentiment score
7.6
NetScaler is highly rated for stability and performance, with some recommending regular maintenance for optimal reliability.
 

Room For Improvement

F5 BIG-IP LTM faces criticism for high costs, inflexible licensing, complex management, and needing improved UI, synchronization, and security.
NetScaler needs improvements in usability, stability, security integration, and support while enhancing documentation, pricing transparency, and deployment processes.
The pricing of F5 BIG-IP Local Traffic Manager (LTM) is on the higher side compared to competitors, but it is worth it.
Project Manager at IBM
 

Setup Cost

F5 BIG-IP LTM is costly but offers performance benefits, with various licensing options and potential discounts to match competitors.
NetScaler pricing is high but offers strong features; cost-saving options include alternatives or negotiating multi-year subscriptions.
 

Valuable Features

F5 BIG-IP LTM provides efficient traffic management, security features, and customization options with a user-friendly interface and robust performance.
NetScaler provides flexible deployment, security enhancements, and integration with Citrix for efficient application delivery and robust traffic management.
The impact of SSL offloading on reducing server load and latency is very much positive because whatever traffic we receive, we encrypt at our F5 BIG-IP Local Traffic Manager (LTM) level, which has definitely reduced the additional load and SSL decryption load on the servers, so it has very much helped us and it is very smooth; it will not take much time and will not impact our regular traffic.
Project Manager at IBM
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication.
IT Manager at Chong Hua Hospital
 

Categories and Ranking

F5 BIG-IP Local Traffic Man...
Ranking in Application Delivery Controllers (ADC)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
123
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (4th), Web Application Firewall (WAF) (10th)
 

Mindshare comparison

As of January 2026, in the Application Delivery Controllers (ADC) category, the mindshare of F5 BIG-IP Local Traffic Manager (LTM) is 15.3%, up from 15.3% compared to the previous year. The mindshare of NetScaler is 13.2%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC) Market Share Distribution
ProductMarket Share (%)
NetScaler13.2%
F5 BIG-IP Local Traffic Manager (LTM)15.3%
Other71.5%
Application Delivery Controllers (ADC)
 

Featured Reviews

Bonieber  Orofeo - PeerSpot reviewer
IT Manager at Chong Hua Hospital
Identifying compromised traffic and securing data has been a significant advantage
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication. Additionally, the security aspect of it provides a significant advantage as it helps us secure our data, which is a major investment and benefit for us. Before using this system, we had difficulties in storing our data and managing the traffic that comes in and out.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise32
Large Enterprise85
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What needs improvement with F5 BIG-IP?
The pricing of F5 BIG-IP Local Traffic Manager (LTM) is on the higher side compared to competitors, but it is worth it.
What is your primary use case for F5 BIG-IP?
Our main use cases involve multiple applications, so we are using F5 BIG-IP Local Traffic Manager (LTM) services, and we are using WAF and ASM services to secure those applications and load balance...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

F5 BIG-IP, BIG-IP LTM, F5 ASM, Viprion, F5 BIG-IP Virtual Edition , Crescendo Networks Application Delivery Controller, BIG IP
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about F5 BIG-IP Local Traffic Manager (LTM) vs. NetScaler and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.