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FortiGate Next Generation Firewall (NGFW) vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
327
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
48
Ranking in other categories
ZTNA (5th), Unified Threat Management (UTM) (9th)
Zscaler Cloud Firewall
Ranking in Firewalls
24th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.1%, up from 17.7% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.4%, up from 0.2% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
MOHAN SUKUMAR - PeerSpot reviewer
User-based policies improve network security but integration complexity persists
The main area needing improvement is the user-friendliness of FortiGate's integration with other Fortinet tools like FortiAuthenticator and VPN services. Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand. Fortinet support's resolution of issues is slow, and the research on making the solution user-friendly needs to progress further.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The VPN is the most valuable feature."
"The most valuable features of Fortinet FortiGate are the rules and quality of service."
"The solution can scale well."
"The wireless control is helpful."
"It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything."
"The most important feature, normally for small business customers, is link load balancing."
"Its administrative panel is very intuitive and simple. It is simpler than the other solutions that we had. As an administrator, we are always looking for the easiest solution to manage network policies. We are able to filter everything on our network and also use the VPN feature, which is important these days when people are working remotely during COVID."
"The features that prevent internet connections, the filtering are the most valuable because we did not have any internet protection before."
"The firewall and VPN features are the most valuable in protecting our customers' networks."
"The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented."
"FortiGate Next Generation Firewall has a simple configuration."
"FortiGate Next Generation Firewall has IBS/IPS systems"
"There are multiple features I have found to be valuable, such as encryption and integrated security features."
"The scalability is very good."
"The most helpful features of FortiGate include its firewall policy, specifically the user-based policy, which I find to be quite beneficial in managing our network security effectively."
"The solution is secure."
"Most of the features that Zscaler has to offer, we will deploy."
"The technical support from Zscaler was excellent."
"Once you have Zscaler running you have access to configure it however you want."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"The scalability is okay. We have around 2200 people using this solution."
"Since it is really customizable, I can use it and avoid enabling access to the full network."
 

Cons

"One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."
"We would like to see a better training platform implemented."
"They need faster serviceability and more security features."
"I feel that the reporting needs to be improved."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"It would be good if they had fewer updates."
"There were quite a few problems with the stability of the system."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"The solution's stability should be improved because it is extremely unstable."
"There are some issues with security features and aspects like logs not being up to the mark."
"I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection."
"The management consoles can be improved."
"Vulnerabilities owing to viruses in the OS need to be reduced in FortiGate Next Generation Firewall from an improvement perspective."
"There have been several vulnerabilities in the firewall. It is hackable, some of the images are hackable."
"Technical support is not helpful."
"The solution’s pricing is high."
"Certain criteria need to be met if you want to scale this solution."
"Its technical support services could be better."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Pricing is a challenge."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"Because it's on cloud, it doesn't allow application of extra settings."
 

Pricing and Cost Advice

"If you purchase a one-year subscription with the hardware and then you want to renew for the second year, it is very costly."
"Compared to other firewall products, it's a little cheaper in terms of pricing."
"The price for the Fortinet FortiGate is reasonable. Secure SD-WAN is free of charge. If you have their firewall, it's free of charge. It's very tempting."
"It is cost-effective, and provides a good value for your money. The pricing, and license renewal, is very reasonable for us."
"Pricing is good. They offer a lot of things, the most important is the support. Every time you upgrade your license, you also get insurance for the equipment. If you have any problem with equipment, they send in new equipment."
"Before choosing a piece of equipment you have to take into account the cost-benefit offered by each one. Sometimes it is not worth paying a very cheap price to have a minimum level of security."
"The price of Fortinet FortiGate is the lowest in the market."
"A year or two years back, its price was competitive and reasonable. That was one of the reasons that people easily switched to Fortinet. Over the last two years, the prices have increased drastically. However, the prices of others have also increased. An advantage is there from the price point but not as much as it was previously."
"The product is a little bit expensive."
"FortiGate Next Generation Firewall costs our company around $12000 per year."
"We pay $500 per year for the license."
"It is an expensive solution."
"FortiGate Next Generation Firewall is a very cheap solution."
"The solution's price is average."
"It's an expensive solution"
"The solution is more expensive than Sophos. It could be cheaper. The licensing is on a yearly basis. We have had it for about three years. We must only pay extra for the license, additional requirements, and the hardware box."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"It comes at a significantly reduced cost while ensuring control and effectiveness."
"Zscaler is priced too high compared to the cost of Fortinet."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"There are different subscription models available."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There are licensing costs, and I would not say that it's a cheap vendor."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
20%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The pricing of the FortiGate firewall is good. It offers cost savings as it is generally cheaper than the competition.
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
There should be more testing before releasing software since it can be a little buggy sometimes when new features com...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Zscaler Cloud Firewall and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.