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Fortinet FortiMail Cloud vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (5th)
Trustwave Secure Email Gateway
Ranking in Secure Email Gateway (SEG)
15th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Secure Email Gateway (SEG) category, the mindshare of Fortinet FortiMail Cloud is 4.0%, down from 4.5% compared to the previous year. The mindshare of Trustwave Secure Email Gateway is 1.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud4.0%
Trustwave Secure Email Gateway1.4%
Other94.6%
Secure Email Gateway (SEG)
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is stable; this is a cloud-based solution with a data center, so if site one goes down then site two will continue, and it is always available."
"It is a good solution and a good choice."
"This solution is easy to install."
"Fortinet is good at providing security beyond our email solution assets."
"Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production."
"I am happy with the stability."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The antivirus profile, which has a sandbox on the cloud and on-prem, can help us deeply analyze the attachment for any virus attached."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"The throwback with Sophos is that it had a huge problem with spam."
"I would like to see more advanced sandbox features, where you can actually download to a machine where you can test."
"I can't see the feedback to the FortiMail gateway."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The dashboard could use improvement."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"There are no specific new features I would suggest at this moment."
"They could look at strengthening anti-spam with the newly observed domains."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"When we're talking about pricing, other products have about the same price. That is normal."
"It's on a subscribed basis."
"You only have to purchase one license for multiple participants."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"I see how manageable and flexible the licenses are."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
University
8%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Also Known As

No data available
Trustwave SEG
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Trustwave Secure Email Gateway and other solutions. Updated: April 2026.
892,678 professionals have used our research since 2012.