Automate and Pega Robotic Process Automation compete in the robotic process automation industry. Automate seems to have the upper hand in terms of simplicity and pricing, making it more accessible for small to medium businesses.
Features: Automate is known for its drag-and-drop interfaces, strong integration capabilities, and task scheduling including file manipulation. These features are popular among non-technical users. Pega Robotic Process Automation offers robust integration with CRM tools, extensive customization options for complex workflows, and strong capabilities favored by large enterprises.
Room for Improvement: Automate could improve its web automation, enhance OCR capabilities, and develop its user community. It also needs better cloud integration and stability. Pega Robotic Process Automation requires user interface enhancements and improved OCR functionality. Its integration process requires simplification, and more AI and machine learning features are needed to stay competitive.
Ease of Deployment and Customer Service: Automate is primarily deployed on-premises with hybrid options and is known for responsive customer support and comprehensive documentation. Pega Robotic Process Automation supports both on-premises and public cloud deployments, offering quick support but has a complex knowledge base. Both solutions provide competent support, but Automate excels in user interactions.
Pricing and ROI: Automate features a cost-effective pricing model with one-time licensing costs, appealing to small and medium businesses and allowing quick ROI without needing external consultants. Pega Robotic Process Automation is more expensive, better suited for Fortune 500 companies and large-scale implementations, offering comprehensive solutions but with pricing that might be prohibitive for smaller enterprises.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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