Fortra's GoAnywhere MFT vs Kiteworks comparison

Fortra and Kiteworks are both solutions in the Managed File Transfer (MFT) category. Fortra is ranked #3 with an average rating of 8.9, while Kiteworks is ranked #7 with an average rating of 8.8. Fortra holds a 7.4% mindshare in MFT, compared to Kiteworks’s 9.2% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.

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Executive SummaryUpdated on Dec 15, 2024

Kiteworks and Fortra's GoAnywhere MFT are competing products in the secure file transfer market. Kiteworks seems to have the upper hand in customer support experience and competitive pricing, while Fortra's GoAnywhere MFT offers greater value with its comprehensive feature set.

Features: Kiteworks provides robust security measures, user-friendly document sharing, and efficient compliance management. Fortra's GoAnywhere MFT offers extensive automation capabilities, versatile integration options, and advanced reporting analytics.

Room for Improvement: Kiteworks could enhance its integration capabilities, improve its automation features, and expand reporting analytics. Fortra's GoAnywhere MFT might benefit from more competitive pricing, improved simplicity for new users, and streamlined deployment processes.

Ease of Deployment and Customer Service: Kiteworks offers a straightforward deployment process and responsive customer support. Fortra's GoAnywhere MFT provides flexible deployment options, cloud and on-premises solutions, excellent documentation, and training resources.

Pricing and ROI: Kiteworks presents a lower initial setup cost, providing competitive ROI for smaller to mid-sized organizations. Fortra's GoAnywhere MFT requires a higher investment, justified by its expansive feature set, offering enhanced efficiency for larger scale operations.

To learn more, read our detailed Fortra's GoAnywhere MFT vs. Kiteworks Report (Updated: December 2024).

Buyer's Guide

Fortra's GoAnywhere MFT vs. Kiteworks

December 2024

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Categories and Ranking

Aspera Managed File Transfer

Mindshare comparison

As of December 2024, in the Managed File Transfer (MFT) category, the mindshare of Aspera Managed File Transfer is 3.5%, up from 2.6% compared to the previous year. The mindshare of Fortra's GoAnywhere MFT is 7.4%, up from 5.4% compared to the previous year. The mindshare of Kiteworks is 9.2%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed File Transfer (MFT)

Featured Reviews

Michele Illiano

Head of Division at Innovery

Beneficial quick protocol, powerful, but limited use cases

Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand. The best way to propose a suite is to have an integrated suite where the customer could choose to license part of it. This solution could be one solution not two choices between 10 or 12 different solutions. The main feature of Aspera Managed File Transfer is the communication protocol, which is fast. There are a lot of different clients that are offering features related to these fast protocols. It's possible to create one unique suite that can handle this base protocol. It will be quite easy to propose to the customers.

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Joel Vinas

Senior Analyst at a comms service provider with 10,001+ employees

Created a much better working relationship with our partners and saved a lot of time

While I was happy with the training and support, more of it could be beneficial. We had some basic training and support. I talked with Fortra recently, and they said that they revamped and changed their training support. I have not used it since December. I got support in February and May of last year, and it was not bad. I was just not sure which questions to ask. Trying to learn this stuff on the fly as you are handed a project is always stressful. I like that you can tweak the interface so much, but it would be nice to be able to tweak it some more. The ability to further tweak the interface would be advantageous, as our end users had some questions about modifications that we could not address. Other than that, GoAnywhere seemed to fulfill its role as a simple solution for secure file transfer.

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Damon Tyson

Enterprise Application Analyst at Global Atlantic Financial Group Limited

Helps with compliance, sends notifications, and allows end-users to manage their own data

The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective. Something that I know my business partners appreciate is the notifications. It provides the ability to receive notifications. When certain activity happens within folders that they manage themselves, they can go out and take a look at the reporting associated with those notifications to confirm that. For example, I create a folder, and I invite you to the folder. As soon as you upload something to the folder, I'll receive a notification about that. That information is reportable, and I know that this feature is something that our business partners appreciate about Kiteworks.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The main feature of Aspera Managed File Transfer is that it's an incredibly fast protocol, you can use all the bandwidth available. If I need to send large amounts of data this is the fastest protocol on the market. I have been using it for some minor projects and it is very powerful."

"Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites with lower bandwidth and in less time."

"Good user interface and ability to set up multiple file transfer jobs."

"We also use the Secure Folders module and the Web Client a lot. For example, we set up external vendors to come in and review files or folders in a Secure Folder. That way they can go in and review whatever information or data they need to do."

"Scheduling is valuable. You can schedule a transfer for any time you want. It can be hourly, daily, monthly, or yearly. You can transfer the file on AWS, Azure, or SharePoint."

"The solution is easy to use, easy to set up, and the support is good."

"When users say, 'I'm building spreadsheets that I would like to be uploaded on a regular basis into the IBM i,' we are able to accommodate that request within a matter of hours rather than the days it would take to create programs to do that. That is very useful. It has eliminated several dozens of scripts for us."

"GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."

"Fortra's GoAnywhere MFT supports the PeSIT protocol."

"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."

"The most valuable features are the automatic processing of files and scheduled execution of the files."

More Fortra's GoAnywhere MFT pros

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The solution removes the limitations with file attachment size that is found with regular email."

"The solution can be used remotely; it's easy to upload and share files."

More Kiteworks pros

Cons

"Deployment is complex and it was difficult to get support."

"The solution's pricing is high and should be reduced."

"Aspera Managed File Transfer should be packaged into another solution. Explaining to customers you need to have multiple solutions from multiple vendors for their use cases can get complicated for them to understand."

"The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically."

"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."

"GoAnywhere's interface could be a little more intuitive."

"The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us."

"On the platform side, I would like to see some improvements in the dashboarding and telemetry data."

"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."

"The product could be improved by being modular. There are more features in the core product than any client needs."

"Upgrading was a challenge and I ran into some problems along the way."

More Fortra's GoAnywhere MFT cons

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"File location could be improved."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"In my experience, their technical support can be a little slow."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

More Kiteworks cons

Pricing and Cost Advice

"Aspera Managed File Transfer is not an inexpensive solution. I am not aware of many competitors to determine how affordable the price is overall."

"For what we pay to GoAnywhere every year, we are getting a fantastic deal. From a dollar perspective, it provides very good value."

"The product is not cheap, but it is not expensive."

"HelpSystems GoAnywhere MFT is very reasonably priced for the value it brings."

"I find it to be very fair. It is very good."

"Licensing can be expensive and it depends upon which features you want to buy."

"Fortra's GoAnywhere MFT is an inexpensive solution."

"Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions."

"The product's pricing is reasonable."

More Fortra's GoAnywhere MFT pricing and cost advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Manufacturing Company

11%

Computer Software Company

Insurance Company

Financial Services Firm

13%

Manufacturing Company

11%

Healthcare Company

Computer Software Company

Government

13%

Financial Services Firm

13%

Computer Software Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Aspera Managed File Transfer?

Aspera Managed File Transfer is an optimal solution for customers who want to transfer large files to remote sites wi...

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What needs improvement with Aspera Managed File Transfer?

The solution's pricing calculation needs revision to be more competitive

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What advice do you have for others considering Aspera Managed File Transfer?

Aspera Managed File Transfer has superior technology. Overall, I rate Aspera Managed File Transfer a nine out of ten.

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What do you like most about Fortra's GoAnywhere MFT?

GoDrive eliminates the need to use the exchange server for file sharing.

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What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?

If anyone feels that the price for this product is too high, I would like to know what else they are using. When it c...

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What needs improvement with Fortra's GoAnywhere MFT?

While I was happy with the training and support, more of it could be beneficial. We had some basic training and suppo...

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust...

See all answers

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

See all answers

What needs improvement with Kiteworks?

There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for t...

See all answers

Comparisons

IBM Sterling File Gateway vs Aspera Managed File Transfer

Compared 77% of the time

Sterling Commerce Connect:Direct vs Aspera Managed File Transfer

Compared 15% of the time

Axway AMPLIFY Managed File Transfer vs Aspera Managed File Transfer

Compared 9% of the time

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IBM Sterling File Gateway vs Fortra's GoAnywhere MFT

Compared 15% of the time

MOVEit vs Fortra's GoAnywhere MFT

Compared 11% of the time

JSCAPE by Redwood vs Fortra's GoAnywhere MFT

Compared 10% of the time

Sterling Commerce Connect:Direct vs Fortra's GoAnywhere MFT

Compared 8% of the time

Axway AMPLIFY Managed File Transfer vs Fortra's GoAnywhere MFT

Compared 8% of the time

More Fortra's GoAnywhere MFT Competitors

Sterling Commerce Connect:Direct vs Kiteworks

Compared 40% of the time

MOVEit vs Kiteworks

Compared 14% of the time

SharePoint vs Kiteworks

Compared 12% of the time

FileCloud vs Kiteworks

Compared 7% of the time

Cisco Secure Email Threat Defense vs Kiteworks

Compared 6% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

Managed File Transfer (MFT)

November 2024

Download Aspera Managed File Transfer product report

Buyer's Guide

Fortra's GoAnywhere MFT

December 2024

Download Fortra's GoAnywhere MFT product report

Buyer's Guide

Kiteworks

December 2024

Download Kiteworks product report

Also Known As

No data available

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,

Accellion

Learn More

IBM

Fortra

Kiteworks

Overview

IBM Aspera takes a different approach to tackling the challenges of big data movement over global WANs. Rather than optimize or accelerate data transfer, Aspera eliminates underlying bottlenecks by using its proprietary fasp technology that fully utilizes available network bandwidth to maximize speed and quickly scale up with no theoretical limit. Using fasp, transfers are secure end-to-end and are largely unaffected by file size, transfer distance, or network conditions, making transfer times up to 100Xs faster than TCP-based protocols.

IBM Aspera offers SaaS, on-prem, and hybrid solutions to meet the needs of modernizing infrastructures. All solutions offer robust security and compliance, intuitive file sharing, workflow automation, central administration, and real-time visibility. Quickly and easily initiate transfers across hybrid infrastructures, including support for cloud-to-cloud transfers. IBM Aspera offers unmatched transfer speeds, end-to-end security, reliability, and exceptional bandwidth control.

Fortra's GoAnywhere MFT facilitates secure file transfers across platforms like Windows, Linux, and cloud environments, automating movements and supporting SFTP, FTP, and HTTPS protocols.

Fortra's GoAnywhere MFT manages secure file transfers between trading partners and internal systems, enhancing data exchanges in financial, healthcare, and regulatory sectors. It automates batch jobs, report exports, and maintains security and compliance. The platform integrates with external services, reducing reliance on custom scripts and enabling efficient handling of complex processes. Features such as advanced workflow management, encryption, IP filtering, and real-time notifications are highly valued.

What are the key features of Fortra's GoAnywhere MFT?

Advanced workflow management: Streamlines processes with automated workflows
Robust security: Ensures data protection with encryption and IP filtering
Ease of integration: Seamlessly connects with external applications and services
Intuitive interface: User-friendly design for simplified operation
Comprehensive auditing: Tracks and logs all file transfer activities

What benefits or ROI should users look for in the reviews?

Automated file transfers: Reduces manual intervention and errors
Efficient process handling: Manages complex operations with ease
Reduced custom scripting: Lowers development and maintenance effort
Real-time notifications: Keeps users informed of transfer statuses
Data centralization: Consolidates file transfer operations for better control

Fortra's GoAnywhere MFT is widely used in industries such as finance, healthcare, and regulation to securely handle sensitive data. It automates batch job processing, exports critical reports, and ensures compliance with stringent security standards. While it excels in data centralization and protocol support, areas like DNS support, user interface, and integration with antivirus solutions require improvement. Enhancing JSON parsing, CSV writing performance, and documentation for cluster environments can further elevate its utility across sectors.

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Gwinnett County Public Schools, Evonik, Voith, BITMARCK, Oracle

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

Fortra's GoAnywhere MFT vs. Kiteworks

December 2024

Free Report: Fortra's GoAnywhere MFT vs. Kiteworks

Find out what your peers are saying about Fortra's GoAnywhere MFT vs. Kiteworks and other solutions. Updated: December 2024.

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