Frontegg vs Okta Customer Identity comparison

Frontegg and Okta are both solutions in the Customer Identity and Access Management (CIAM) category. Frontegg is ranked #8, while Okta is ranked #6 with an average rating of 8.5. Frontegg holds a 8.1% mindshare in CIaA, compared to Okta’s 9.0% mindshare. Additionally, 100% of Frontegg users are willing to recommend the solution, compared to 100% of Okta users who would recommend it.

Frontegg

Read 6 Frontegg reviews

1,018 Views
697 Comparison Views

100% willing to recommend

Okta Customer Identity

Read 14 Okta Customer Identity reviews

903 Views
699 Comparison Views

100% willing to recommend

Frontegg

Okta Customer Identity

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Frontegg and Okta Customer Identity based on real PeerSpot user reviews.

Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Frontegg vs. Okta Customer Identity Report (Updated: December 2024).

Buyer's Guide

Frontegg vs. Okta Customer Identity

December 2024

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Categories and Ranking

Frontegg

Ranking in Customer Identity and Access Management (CIAM)

8th

Average Rating

9.6

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (18th), Authentication Systems (32nd)

Okta Customer Identity

Ranking in Customer Identity and Access Management (CIAM)

6th

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 8.1%, down from 13.1% compared to the previous year. The mindshare of Okta Customer Identity is 9.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM)

Featured Reviews

reviewer1658712

Co-Founder & CTO at Finout

Great granularity for roles and permissions and is multi-tenant by design

Today the features we’re using the most include the registration page, user and tenants management (including storing custom data on the tenant level to use as “feature flags”), and the admin portal. I like the admin portal since it allows us a full-stack solution for user management. The frontend side is a major benefit that I am happy I can give my customers from day one, without compromising. It helps us grow fast and focus our dev team on the core product while providing important user infrastructure to our customers. Another important benefit we discovered is the ease of integration. The integration with Frontegg is almost immediate, and the support is great. If you’re thinking of developing it on your own, don’t.

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Upendar G

Senior Consultant at Wipro Limited

Leverage reliable server management for seamless identity operations

There is room for Okta Customer Identity to improve by increasing the reliability for the server end, creating more directories, and focusing on internal users rather than external or contract-based ones. Additionally, extending idle session times from ten milliseconds to at least forty-five seconds would be beneficial. It is also suggested that patches be applied annually rather than quarterly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Every feature is multi-tenant by design, making different customer requests effortless to provide."

"We like the SSO, permissions and roles, multiple workspaces, and react login components."

"Their developers were always willing to meet even though we are in very different time zones."

"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."

"The admin portal layer is super useful and saves valuable front-end development time."

"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."

"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."

"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."

"The end user's ease of use is the most valuable feature."

"It is very seamless."

"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."

"We can integrate two-factor authentication with the applications."

"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."

"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."

More Okta Customer Identity pros

Cons

"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."

"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"

"We're hoping to see more user management-related features, according to Frontegg's roadmap."

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."

"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."

"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."

"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."

"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."

"The product must be provided for free."

"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."

"All of the governance functionality and privileged account management could be improved."

"Users sometimes have difficulty getting verification codes."

"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."

"The integration process takes a bit longer than we would want it to."

More Okta Customer Identity cons

Pricing and Cost Advice

Information not available

"Okta's pricing is right where it needs to be and right in the middle of the market."

"Pricing might be high, but it comes down when the number of people using the product goes up."

"The price of the solution is fair for what it offers."

"Okta Customer Identity is not an expensive solution."

"The solution is really expensive."

"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Educational Organization

Manufacturing Company

Retailer

Financial Services Firm

13%

Computer Software Company

13%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Okta Customer Identity?

Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.

See all answers

What is your experience regarding pricing and costs for Okta Customer Identity?

The pricing for Okta Customer Identity is very economical. It is much cheaper compared to Oracle Access Manager, and the company focuses on internal training to mitigate additional certification co...

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What needs improvement with Okta Customer Identity?

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Compared 19% of the time

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Compared 8% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Single Sign-On (SSO)

December 2024

Download Frontegg product report

Buyer's Guide

Okta Customer Identity

December 2024

Download Okta Customer Identity product report

Learn More

Frontegg

Video not available

Okta

Overview

Frontegg is a user management platform, designed for the Product-Led Growth (PLG) era. Frontegg provides blazing-fast integration of a powerful user infrastructure, designed to handle modern application use-cases.

Our platform supports app builders by covering all the way from fundamental authentication flows to the most advanced capabilities such as complex organizational structures (multi-tenancy), fine-grained authorization, API-token management, self-service admin portal for end-users, subscription enforcement, single-sign-on (SSO), and much more.

Frontegg’s interfaces are embedded as a UI layer within your app and becomes a customer-facing management interface for your end-users, both on the personal and workspace levels. Frontegg also powers-up your backend through rich SDKs supported in various languages and frameworks.

Pricing: Starts at $249/m

Okta Customer Identity is an identity service that enables frictionless experience, speed-to-market, centralized management, and internet-scale security. Okta Customer Identity is developer friendly and secure with minimal custom code.

Sample Customers

Information Not Available

FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise

Buyer's Guide

Frontegg vs. Okta Customer Identity

December 2024

Free Report: Frontegg vs. Okta Customer Identity

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We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.