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Frontegg vs Okta Customer Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frontegg
Ranking in Customer Identity and Access Management (CIAM)
8th
Average Rating
9.6
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (18th), Authentication Systems (30th)
Okta Customer Identity
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
8.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 9.4%, down from 13.5% compared to the previous year. The mindshare of Okta Customer Identity is 8.5%, down from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

reviewer1645395 - PeerSpot reviewer
Intuitive with reCaptcha integration and helpful technical support
Frontegg's solution fits us very well, as it removes the extra work of developing, maintaining, storing, and securing all of the user-management platforms. It saves us a lot of time and money every single day. Frontegg allows our organization to focus on what matters - creating meaningful, innovative solutions for our customers without wasting time and energy on problems that were already solved by the industry many, many times before. Without Frontegg, our dev velocity would have been compromised greatly, since we would have to invest in a lot of resources to maintain a properly secured, granular, and flexible user-management framework.
Upendar G - PeerSpot reviewer
Leverage reliable server management for seamless identity operations
There is room for Okta Customer Identity to improve by increasing the reliability for the server end, creating more directories, and focusing on internal users rather than external or contract-based ones. Additionally, extending idle session times from ten milliseconds to at least forty-five seconds would be beneficial. It is also suggested that patches be applied annually rather than quarterly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every feature is multi-tenant by design, making different customer requests effortless to provide."
"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."
"The admin portal layer is super useful and saves valuable front-end development time."
"Their developers were always willing to meet even though we are in very different time zones."
"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"It is very seamless."
"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"There is no password hash saved on the cloud, which is the part that I like the most."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"The most valuable feature of this solution for most customers is access management."
"The end user's ease of use is the most valuable feature."
 

Cons

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."
"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"Users sometimes have difficulty getting verification codes."
"I would like to see the provisioning simplified."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"All of the governance functionality and privileged account management could be improved."
"The integration process takes a bit longer than we would want it to."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
 

Pricing and Cost Advice

Information not available
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"Okta's pricing is right where it needs to be and right in the middle of the market."
"The solution is really expensive."
"The price of the solution is fair for what it offers."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"Okta Customer Identity is not an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
8%
Financial Services Firm
6%
Government
6%
Financial Services Firm
13%
Computer Software Company
12%
Healthcare Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Okta Customer Identity?
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
What is your experience regarding pricing and costs for Okta Customer Identity?
The pricing for Okta Customer Identity is very economical. It is much cheaper compared to Oracle Access Manager, and the company focuses on internal training to mitigate additional certification co...
What needs improvement with Okta Customer Identity?
There is room for Okta Customer Identity to improve by increasing the reliability for the server end, creating more directories, and focusing on internal users rather than external or contract-base...
 

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Overview

 

Sample Customers

Information Not Available
FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise
Find out what your peers are saying about Frontegg vs. Okta Customer Identity and other solutions. Updated: December 2024.
831,265 professionals have used our research since 2012.