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Okta Customer Identity Pros review quotes

reviewer2382102 - PeerSpot reviewer
May 2, 2024
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
GS
Jun 8, 2023
As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization.
AmitSingh2 - PeerSpot reviewer
Sep 2, 2022
The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand.
Learn what your peers think about Okta Customer Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
TF
Mar 31, 2022
We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that.
Abhishek Gautam - PeerSpot reviewer
Jun 22, 2022
It is very seamless.
JC
Jun 7, 2021
The solution has great multifactor authentication.
FC
Sep 6, 2023
The end user's ease of use is the most valuable feature.
AP
Nov 7, 2019
The most valuable feature of this solution for most customers is access management.
AmitSingh2 - PeerSpot reviewer
May 27, 2020
There is no password hash saved on the cloud, which is the part that I like the most.
Pradip Niladhe - PeerSpot reviewer
Jun 30, 2022
The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly.
 

Okta Customer Identity Cons review quotes

reviewer2382102 - PeerSpot reviewer
May 2, 2024
Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile.
GS
Jun 8, 2023
Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes.
AmitSingh2 - PeerSpot reviewer
Sep 2, 2022
What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years.
Learn what your peers think about Okta Customer Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
TF
Mar 31, 2022
The initial setup could be easier to do.
Abhishek Gautam - PeerSpot reviewer
Jun 22, 2022
In the future, we'd like to see the product implement more security features, like, for example, zero-trust.
JC
Jun 7, 2021
Users sometimes have difficulty getting verification codes.
FC
Sep 6, 2023
The integration process takes a bit longer than we would want it to.
AP
Nov 7, 2019
This solution would be improved by adding biometrics features.
AmitSingh2 - PeerSpot reviewer
May 27, 2020
I would like to see the provisioning simplified.
Pradip Niladhe - PeerSpot reviewer
Jun 30, 2022
There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity.