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Microsoft Entra Verified ID vs Okta Customer Identity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Entra Verified ID
Ranking in Customer Identity and Access Management (CIAM)
7th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Microsoft Security Suite (24th)
Okta Customer Identity
Ranking in Customer Identity and Access Management (CIAM)
6th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Customer Identity and Access Management (CIAM) category, the mindshare of Microsoft Entra Verified ID is 7.9%, down from 9.6% compared to the previous year. The mindshare of Okta Customer Identity is 8.9%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Andy Yen - PeerSpot reviewer
Offers single sign-on feature for business applications but needs to offer personalized insights
Microsoft Entra Verified ID has saved time for IT admins. The product helps us save money from the cost of security breaches. It is a more cost-effective solution than others in the market. It comes in a Microsoft suite. You can manage permission and access the products without buying anything additional. I rate it a six out of ten.
SaravanaKumar8 - PeerSpot reviewer
Useful for authorization and other zero-trust authentication
If we wanted to access the Azure portal or any other portal, we used to scan with Authenticator. Once it was approved, we accessed the portals. The product is equivalent to Microsoft’s solution. I used Duo instead of Authenticator to authorize applications. People use Conditional Access Policy. People generally prefer Microsoft because it is free. I will recommend the tool to others. Our recommendations are based on the customer’s requirements, bandwidth, and budget. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the Microsoft Authenticator app since it comes with two-factor authentication."
"The most valuable features of the solution are mainly in the areas of security and auditing."
"The end user's ease of use is the most valuable feature."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"There is no password hash saved on the cloud, which is the part that I like the most."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"The solution has great multifactor authentication."
"We can integrate two-factor authentication with the applications."
 

Cons

"The tool's expensive nature is an area of concern where improvements are required."
"I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights."
"The initial setup could be easier to do."
"The integration process takes a bit longer than we would want it to."
"The product must be provided for free."
"I would like to see the provisioning simplified."
"All of the governance functionality and privileged account management could be improved."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"Users sometimes have difficulty getting verification codes."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
 

Pricing and Cost Advice

"If one is cheap and ten is very expensive, I rate the product price as seven."
"Okta's pricing is right where it needs to be and right in the middle of the market."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"The solution is really expensive."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"Okta Customer Identity is not an expensive solution."
"The price of the solution is fair for what it offers."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Entra Verified ID?
I like the Microsoft Authenticator app since it comes with two-factor authentication.
What needs improvement with Microsoft Entra Verified ID?
Honestly, I cannot comment on what needs improvement because we don't have any requirements. All our requirements are met with the tool. The tool's expensive nature is an area of concern where impr...
What is your primary use case for Microsoft Entra Verified ID?
In our company, Microsoft Entra Verified ID is not used in a full-fledged capacity. I would say that the product is used partially, specifically when employees are being moved around.
What do you like most about Okta Customer Identity?
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
What is your experience regarding pricing and costs for Okta Customer Identity?
The pricing model for the Customer Identity product is based on Monthly Unique Users (MUI). The pricing itself is a bit more expensive than the other products in the market so far. Since I know the...
What needs improvement with Okta Customer Identity?
Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta ...
 

Learn More

Video not available
 

Overview

 

Sample Customers

Information Not Available
FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise
Find out what your peers are saying about Microsoft Entra Verified ID vs. Okta Customer Identity and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.