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Gigamon Deep Observability Pipeline vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
Event Monitoring (9th), Data Loss Prevention (DLP) (16th), Security Information and Event Management (SIEM) (26th), Web Application Firewall (WAF) (19th), Advanced Threat Protection (ATP) (21st), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (11th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Gigamon Deep Observability Pipeline is 0.1%, up from 0.0% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

LeonardoAlves - PeerSpot reviewer
Improved the capability to analyze the environment and network problems with easy setup
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in…
AD
Implementation is quite easy, synthetic monitoring transactions in place and good elements report-wise
The current challenges surprised me. It doesn't support the latest versions of SNMP(at the time of writing), the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra processes from the security team. Fortunately, we're not sending sensitive data, so we were able to get sign-off. Otherwise, it could have been more challenging. We expected them to use the standard SNMP version three protocol. Real-time analytics comes up during certain calls, but again, Micro Focus has only mentioned that. They have their own tool as well for implementing. So we had a few calls on that side. It’s all more customer-driven. That is still under discussion, and we haven’t gone much into that yet. But, real-time is something the team is interested in, but at the moment, there are various challenges in terms of funding and things like that. Reports can be enhanced further. There are tools like Grafana, and since I've been part of this process, I appreciate this product. But there are debates about why we can't implement Grafana in the future. There are also discussions about real user monitoring versus synthetic monitoring, and which is better. The interface could be improved; I'd rate it a seven out of ten. This is where it can be also improved. We also faced challenges installing the BPM packages. We eventually got support, but there are situations now where many companies don’t want third parties to come and install the software. They want their own IT team to install these BPMs because they don’t want to give root-level privileges due to security constraints. So, the installation package manuals can be improved a little bit so that any team, whether from Intel or any support team, can understand and install those BPMs. The installation package manuals could be improved so any team can understand and install the VPNs. Monitoring, especially during configuration, can also be enhanced. There are various levels of configurations, and the documentation could be improved. I think AI is everywhere. So, it is something bad at the moment. There are initiatives, but still not visible. There is background work happening, and a few teams are working on those things. But, it is still not visible yet like what level of automation possibilities there are. Various software like UiPath and RPA, robotic process automation, but it’s not really materialized to the full extent. It’s still early stage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is straightforward to set up."
"It is a good product. It provides network visibility, which is important. Gigamon can bring some optimizations to my network. It is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"The tool's most valuable feature is the encryption feature. From a security perspective, the solution hasn't significantly strengthened our security posture. However, it has greatly improved performance by streamlining encryption processes and avoiding encryption at multiple layers. This has also simplified troubleshooting, as we can whitelist certain processes."
"The most valuable feature is NetFlow."
"It offers straightforward integration."
"It has high stability."
"The most valuable feature for improving network visibility with Gigamon is the packet filtering capability."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
 

Cons

"It only inspects a specific kind of traffic. There should be different kinds of use cases."
"The security should be improved."
"In terms of improvement, while the initial setup is not overly complicated, we did encounter a few issues."
"The Gigamon Deep Observability Pipeline should have a feature showing the traffic flow within its platform. Currently, customers have to use separate tools for monitoring, which is inconvenient. If it had its visibility feature, it would make monitoring easier and more complete without needing extra tools."
"Its filtering feature needs improvement."
"They should increase the solution's cluster capacity."
"The graphical user interface could be improved."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"I would rate the solution as expensive, around an eight or nine out of ten. There are other competitive solutions available."
"The solution is highly-priced."
"On a three-year license package, it was a good deal."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
The challenge is monitoring the cloud network. In on-premises environments, monitoring is straightforward, as I can verify all packets and communications. However, due to the way access tools and p...
What is your primary use case for Gigamon Deep Observability Pipeline?
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring.
What do you like most about Micro Focus Business Process Monitor?
Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.
What needs improvement with Micro Focus Business Process Monitor?
The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...
What is your primary use case for Micro Focus Business Process Monitor?
We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...
 

Also Known As

Gigamon, GigaSecure
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. OpenText Business Process Monitoring and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.