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Google Workspace vs OpenText GroupWise comparison

Google and OpenText are both solutions in the Email Applications category. Google is ranked #1 with an average rating of 7.9, while OpenText is ranked #12. Google holds a 24.0% mindshare in EA, compared to OpenText’s 1.3% mindshare. Additionally, 95% of Google users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Google Workspace
Read 100 Google Workspace reviews
  • 6,817 Views
  • 6,066 Comparison Views
95% willing to recommend
OpenText GroupWise
Read 3 OpenText GroupWise reviews
  • 798 Views
  • 385 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 29, 2024

Google Workspace and OpenText GroupWise are notable productivity suites. Google Workspace typically leads in user satisfaction regarding price and deployment efficiency, whereas OpenText GroupWise excels in feature richness and data privacy measures.

Features: Google Workspace users value its seamless integration with Google services, collaborative tools like Google Docs and Sheets, and ease of use. OpenText GroupWise offers extensive email management features, robust security protocols, and advanced security.

Room for Improvement: Google Workspace users seek enhancements in offline capabilities, customization options, and better offline functionality. OpenText GroupWise users suggest improving synchronization speed, modernizing the overall experience, and updating its tech.

Ease of Deployment and Customer Service: Google Workspace is praised for its straightforward deployment and strong customer support. OpenText GroupWise requires a more complex setup process and receives mixed reviews for its customer service.

Pricing and ROI: Google Workspace is perceived as cost-effective with a high ROI due to low initial setup costs and scalable pricing. OpenText GroupWise, while offering solid ROI for its advanced features, often incurs higher upfront expenses.

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To learn more, read our detailed Google Workspace vs. OpenText GroupWise Report (Updated: October 2024).
Buyer's Guide
Google Workspace vs. OpenText GroupWise
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
No sentiment score available
 

Room For Improvement

Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
No sentiment score available
 

Customer Service

Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
No sentiment score available
 

Setup Cost

Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
No sentiment score available
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Ranking in Wireless Email
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Cloud Storage (4th), Content Collaboration Platforms (3rd)
OpenText GroupWise
Ranking in Email Applications
12th
Ranking in Wireless Email
3rd
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Google Workspace is 24.0%, up from 21.0% compared to the previous year. The mindshare of OpenText GroupWise is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
Read full review
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
Computer Software Company
19%
Government
10%
University
8%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
See all answers
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
See all answers
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
See all answers
What do you like most about Novell GroupWise?
I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is.
See all answers
What is your experience regarding pricing and costs for Novell GroupWise?
Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my...
See all answers
What needs improvement with Novell GroupWise?
What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it. Other solutions a...
See all answers
 

Comparisons

Microsoft Exchange Online vs Google Workspace Logo
Microsoft Exchange Online vs Google Workspace
Compared 36% of the time
Amazon WorkMail vs Google Workspace Logo
Amazon WorkMail vs Google Workspace
Compared 31% of the time
ProtonMail vs Google Workspace Logo
ProtonMail vs Google Workspace
Compared 6% of the time
IceWarp vs Google Workspace Logo
IceWarp vs Google Workspace
Compared 4% of the time
Amazon WorkDocs vs Google Workspace Logo
Amazon WorkDocs vs Google Workspace
Compared 3% of the time
More Google Workspace Competitors
Microsoft Exchange vs OpenText GroupWise Logo
Microsoft Exchange vs OpenText GroupWise
Compared 74% of the time
Microsoft Exchange Online vs OpenText GroupWise Logo
Microsoft Exchange Online vs OpenText GroupWise
Compared 26% of the time
More OpenText GroupWise Competitors
 

Product Reports

Buyer's Guide
Google Workspace
November 2024
Google Workspace reportDownload Google Workspace product report
Buyer's Guide
Email Applications
November 2024
OpenText GroupWise reportDownload OpenText GroupWise product report
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
Micro Focus GroupWise, GroupWise
 

Learn More

Google
OpenText
 

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Collaboration solution that offers support for any communication over intranets, extranets and the Internet.
 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Heritage Oaks Bank
Buyer's Guide
Google Workspace vs. OpenText GroupWise
October 2024
Free Report: Google Workspace vs. OpenText GroupWise
Find out what your peers are saying about Google Workspace vs. OpenText GroupWise and other solutions. Updated: October 2024.
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See our Google Workspace vs. OpenText GroupWise report.
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