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HCL Domino vs KiSSFLOW comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
HCL Domino provides ROI for some users, while others struggle; it's praised for reducing paperwork and increasing satisfaction.
Sentiment score
9.1
KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.
 

Customer Service

Sentiment score
7.0
HCL Domino's technical support is positively received, while customer service experiences mixed reviews due to variable interaction quality.
Sentiment score
7.5
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
 

Scalability Issues

Sentiment score
7.2
HCL Domino is praised for scalability but faces challenges with large databases, varying by company size and usage.
Sentiment score
7.3
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability and reliability, despite minor concerns and differing opinions on larger databases.
Sentiment score
8.3
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
 

Room For Improvement

HCL Domino needs modern updates for UI, performance, integration, security, user-friendliness, scalability, and cloud migration capabilities.
KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
 

Setup Cost

HCL Domino's pricing is high, especially compared to competitors, and can vary based on user count and needs.
KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
The Notes client is very expensive, costing around $105 per client.
 

Valuable Features

HCL Domino integrates messaging and applications with robust security, cross-platform support, low-code development, and flexible architecture for efficiency.
KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
 

Categories and Ranking

HCL Domino
Ranking in Rapid Application Development Software
19th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
KiSSFLOW
Ranking in Rapid Application Development Software
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Business Process Management (BPM) (11th), Low-Code Development Platforms (10th)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of HCL Domino is 0.5%, up from 0.5% compared to the previous year. The mindshare of KiSSFLOW is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
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847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Government
9%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
 

Comparisons

 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about HCL Domino vs. KiSSFLOW and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.