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Helix ALM vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
7.4
Microsoft Azure DevOps offers positive ROI, enhancing productivity and integration, especially within larger organizations using Microsoft infrastructure.
On a scale of one to ten, where ten is the best, I would say ROI is an eight.
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
7.0
Microsoft Azure DevOps support is generally prompt and effective, though some users note delays and deployment support gaps.
Resolving issues took time since understanding our unique problems was not always straightforward for support teams.
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
7.6
Microsoft Azure DevOps offers excellent scalability, efficiently managing numerous users and projects across various organization sizes without performance issues.
The scalability has left me pleased, not just for our teams in Europe, the Middle East, and Asia, but as we expanded into North America, Africa, and even Australia.
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
8.0
Microsoft Azure DevOps is praised for its stability, with minor issues quickly resolved, receiving high ratings from users.
The solution is stable, and we did not encounter any stability issues.
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Users seek improved integration, customization, reporting, and pricing in Azure DevOps, highlighting challenges with setup, updates, and project management.
Those processes are a bit difficult for some customers who may not have technical knowledge and don't go through the entire documentation.
Enhanced system guidance highlighting best practices would be beneficial, especially if experienced personnel are not available for support.
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
Microsoft Azure DevOps provides flexible, competitive pricing from $5 to $15 per user monthly, with discounts for partners and free options.
They don't even provide a POC where you can have a sandbox or stuff that you can go through and see how exactly it's costing.
I find it to be expensive.
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Azure DevOps offers comprehensive features enhancing productivity with CI/CD pipelines, user-friendly tools, and seamless team collaboration.
Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months.
I can't approve my own request and move the code around without a review.
 

Categories and Ranking

Helix ALM
Ranking in Application Lifecycle Management (ALM) Suites
19th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Requirements Management (7th), Test Management Tools (15th)
Microsoft Azure DevOps
Ranking in Application Lifecycle Management (ALM) Suites
2nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Release Automation (1st), Enterprise Agile Planning Tools (1st)
 

Mindshare comparison

As of April 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Helix ALM is 0.5%, up from 0.3% compared to the previous year. The mindshare of Microsoft Azure DevOps is 17.5%, down from 24.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Ivan Angelov - PeerSpot reviewer
Facilitates agile transformation with potential for enhanced intuitiveness
What I liked about the solution is that it offers numerous features that are not available by default unless you are agile. Transitioning from the traditional Waterfall model to an agile methodology was challenging for us. Until 2020, our team predominantly worked with the Waterfall approach, using local tools like ServiceNow. We had a few team members who were familiar with Agile ISO, but none had experience with Azure. Therefore, we pursued Azure certification at the AZ-900 level. Our company organized a training session with a certified Azure expert, which was extremely beneficial for adopting best practices during the initial three months. This preparation helped us get accustomed to the new tool, as transitioning to a new system invariably requires time. Managing a pipeline of deliverables became significantly easier with this solution. We utilized it for stories and integrated change management with Azure DevOps. Eventually, everything related to the environment was organized there, enabling us to follow up and track progress with our technical engineers on an hourly, daily, or weekly basis. Reports were automatically generated and sent to management, offering them insights into our progress concerning the predefined roadmap.
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
13%
Computer Software Company
13%
Financial Services Firm
12%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very fri...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check-in/check-out activity, and developer/tester productivity.
 

Also Known As

TestTrack
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about Helix ALM vs. Microsoft Azure DevOps and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.