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Huawei eSight vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huawei eSight
Ranking in IT Infrastructure Monitoring
57th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (15th)
WhatsUp Gold
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Network Monitoring Software (25th), Server Monitoring (18th), Configuration Management (22nd), Log Management (41st), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
Huawei eSight0.9%
Other96.8%
IT Infrastructure Monitoring
 

Featured Reviews

Gary Strydom - PeerSpot reviewer
Desktop Analyst at Transnet
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"Technical support is good from Huawei."
"We can scale the solution."
"The most important features are alarm management and the visualization of the health of our network devices."
"We use this solution to monitor our sales."
"I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."
"We have found the product to be stable and reliable."
"WhatsUp Gold is very easy to deploy."
"The most valuable feature is the auto-discovery function."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The threshold alerting is the most valuable feature."
"Overall, we have been satisfied with the functionality of the product."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"The user interface is good enough."
 

Cons

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices."
"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
"The variety of license types should be made simpler as, at present, it is complex."
"The price could be less costly."
"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"We can never achieve or get a good picture of the network topology."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
 

Pricing and Cost Advice

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
"The price is very expensive."
"The solution’s pricing is reasonable."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"There is a license needed to use WhatsUp Gold."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The price of WhatsUp Gold is good."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Comms Service Provider
11%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

Marina Bay, CITIC Pacific Mining
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Huawei eSight vs. WhatsUp Gold and other solutions. Updated: November 2026.
921,714 professionals have used our research since 2012.