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Huntress Managed EDR vs VIPRE Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
VIPRE Endpoint Security
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Endpoint Protection Platform (EPP) (52nd)
 

Mindshare comparison

Huntress Managed EDR and VIPRE Endpoint Security aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 5.8%, down 10.5% compared to last year.
VIPRE Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.6% mindshare, up 0.2% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.8%
SentinelOne Wayfinder Threat Detection and Response7.2%
CrowdStrike Falcon Complete MDR6.1%
Other80.9%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
VIPRE Endpoint Security0.6%
Microsoft Defender for Endpoint7.2%
CrowdStrike Falcon6.3%
Other85.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
SS
IT Security Analyst at a healthcare company with 11-50 employees
Easy to upgrade and manage but needs better reporting
There just was a lot about it that I didn't like. For blocking certain items, such as USBs, we felt like it was slowing down the network too much. Therefore we utilized a GPO for blocking things like that instead. Our environment was big and I didn't feel like the console did a good enough job. We outgrew the product. I've been asking for a change for a couple of years now, and it finally got approved. In terms of the console, I had over 2000 endpoints in there and there wasn't even a search feature for me to look through them. If I had to find where a policy was I had to sort in alphabetical order to find an endpoint that I wanted. They need to offer a search function within the console - maybe something that shows a "last connected" notice. That way, it's easier to manage obsolete machines that you don't need anymore. They had a very vague setting, like after so many days, when do you want us to remove these, you'd see them. I just wish the console was a little more responsive when I would do commands. The reports could have been better. The product would show a lot of endpoints as not communicating. That was another pain point. We constantly had to run an SQL query to clean up the database as I would know immediately when I was in the console, that it just wasn't being responsive. I could tell I was being given bad data and that we had to clean up the database. As soon as I would clean up that database, it was like a purging of the SQL database and it would become a lot more responsive. The problem was that our environment was too big. We're going through a growth spurt right now. In the end, the solution is small and much better suited for a small business. We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for. The product is based on an older model of signature files. It doesn't use any artificial intelligence or anything. It was slow to refresh the policies and computer scans. The larger we got, the more it became an issue. If a company stayed small, I'm not sure if they would have noticed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or to hire expensive security analysts, and it is important because we save money."
"Huntress Managed EDR requires very little from my end, as I get updates and dashboard alerts for changes and issues."
"Huntress Managed EDR has impacted my organization positively because it is time-saving and trustworthy, so we can believe that it can help us get a better reputation and more confidence as an MSP to serve our clients."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"It is a ten out of ten in terms of ease of use."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"In general, it was pretty easy to manage."
"It has low overhead as far as machine resources are concerned. Everything runs faster with VIPRE installed versus some of the competitors. It has also been pretty easy to use. It just runs and gives us reports. It also sends us alerts when there is something that we need to look at. It does its job, and you just look at the reports. In other ways, you just forget that it is there."
"It has improved the way our organization functions, made things run faster in our company, and has done a fantastic job of keeping our networks free of virus."
"Technical support was always very helpful and responsive."
 

Cons

"I would like the API to be a little better. They are getting there."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"Huntress Managed EDR can be improved in that right now it can only support Windows Defender and not other third-party antivirus software."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
"We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for."
"Their management interface is a little buggy. It requires a few system resources on the management interface. Its reporting can also be better. Overall, the reports are pretty good. They patch some third-party software, but if they can expand what they do for reporting and patch enterprise software, it would be handy."
"We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for."
"Their management interface is a little buggy as it will hang up and crash from time to time."
 

Pricing and Cost Advice

"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The Huntress pricing is an excellent value for what the product provides."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Huntress is priced fairly for the services and value it provides."
"Its price point has been phenomenal. Our previous solution from Trend Micro was triple the cost of it."
"Its price point has been phenomenal. Our previous solution from Trend Micro was triple the cost of it."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
6%
Comms Service Provider
12%
University
9%
Wholesaler/Distributor
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise4
No data available
 

Questions from the Community

What needs improvement with Huntress?
There isn't anything that comes to mind regarding areas that have room for improvement.
What is your primary use case for Huntress?
I use Huntress Managed EDR for threat hunting and incident response as well as endpoint detection and response.
What advice do you have for others considering Huntress?
Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an exte...
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Also Known As

No data available
VIPRE Cloud, VIPRE Endpoint Security Cloud Edition, VIPRE Endpoint Security Server Edition
 

Overview

 

Sample Customers

Information Not Available
College Station ISD, Mid-West Companies, Guardian Network Solutions
Find out what your peers are saying about Huntress Managed EDR vs. VIPRE Endpoint Security and other solutions. Updated: October 2024.
890,071 professionals have used our research since 2012.