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Huntress Managed EDR vs VIPRE Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
57
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
VIPRE Endpoint Security
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Endpoint Protection Platform (EPP) (52nd)
 

Mindshare comparison

Huntress Managed EDR and VIPRE Endpoint Security aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 5.8%, down 10.5% compared to last year.
VIPRE Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.6% mindshare, up 0.2% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR5.8%
SentinelOne Wayfinder Threat Detection and Response7.2%
CrowdStrike Falcon Complete MDR6.1%
Other80.9%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
VIPRE Endpoint Security0.6%
Microsoft Defender for Endpoint7.2%
CrowdStrike Falcon6.3%
Other85.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
SS
IT Security Analyst at a healthcare company with 11-50 employees
Easy to upgrade and manage but needs better reporting
There just was a lot about it that I didn't like. For blocking certain items, such as USBs, we felt like it was slowing down the network too much. Therefore we utilized a GPO for blocking things like that instead. Our environment was big and I didn't feel like the console did a good enough job. We outgrew the product. I've been asking for a change for a couple of years now, and it finally got approved. In terms of the console, I had over 2000 endpoints in there and there wasn't even a search feature for me to look through them. If I had to find where a policy was I had to sort in alphabetical order to find an endpoint that I wanted. They need to offer a search function within the console - maybe something that shows a "last connected" notice. That way, it's easier to manage obsolete machines that you don't need anymore. They had a very vague setting, like after so many days, when do you want us to remove these, you'd see them. I just wish the console was a little more responsive when I would do commands. The reports could have been better. The product would show a lot of endpoints as not communicating. That was another pain point. We constantly had to run an SQL query to clean up the database as I would know immediately when I was in the console, that it just wasn't being responsive. I could tell I was being given bad data and that we had to clean up the database. As soon as I would clean up that database, it was like a purging of the SQL database and it would become a lot more responsive. The problem was that our environment was too big. We're going through a growth spurt right now. In the end, the solution is small and much better suited for a small business. We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for. The product is based on an older model of signature files. It doesn't use any artificial intelligence or anything. It was slow to refresh the policies and computer scans. The larger we got, the more it became an issue. If a company stayed small, I'm not sure if they would have noticed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Huntress Managed EDR has helped significantly reduce our workload so that our engineers can focus on other tasks at hand."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"After deploying Huntress Managed EDR, I saw the benefits immediately because as we were installing it, we started getting those alerts."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an external SOC."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"It is a ten out of ten in terms of ease of use."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Technical support was always very helpful and responsive."
"It has low overhead as far as machine resources are concerned. Everything runs faster with VIPRE installed versus some of the competitors. It has also been pretty easy to use. It just runs and gives us reports. It also sends us alerts when there is something that we need to look at. It does its job, and you just look at the reports. In other ways, you just forget that it is there."
"It has improved the way our organization functions, made things run faster in our company, and has done a fantastic job of keeping our networks free of virus."
"In general, it was pretty easy to manage."
 

Cons

"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product. A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial."
"Ultimately, the clarity of their alerts is paramount for effective threat communication and could benefit from clearer remediation steps."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"I also would love for them to make their new SIEM tool reports much more robust. They are currently way too simplified, and we need to have something better to send to our compliance clients."
"Customer support for Huntress Managed EDR could have been better. Although there is a dedicated representative, after the initial onboarding conversation, there was not much follow-up until renewal came up."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for."
"We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for."
"Their management interface is a little buggy as it will hang up and crash from time to time."
"Their management interface is a little buggy. It requires a few system resources on the management interface. Its reporting can also be better. Overall, the reports are pretty good. They patch some third-party software, but if they can expand what they do for reporting and patch enterprise software, it would be handy."
 

Pricing and Cost Advice

"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"Huntress is priced fairly for the services and value it provides."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The solution's pricing is fair."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Its price point has been phenomenal. Our previous solution from Trend Micro was triple the cost of it."
"Its price point has been phenomenal. Our previous solution from Trend Micro was triple the cost of it."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Financial Services Firm
6%
Comms Service Provider
12%
Computer Software Company
9%
University
9%
Wholesaler/Distributor
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise4
No data available
 

Questions from the Community

What needs improvement with Huntress?
There isn't anything that comes to mind regarding areas that have room for improvement.
What is your primary use case for Huntress?
I use Huntress Managed EDR for threat hunting and incident response as well as endpoint detection and response.
What advice do you have for others considering Huntress?
Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an exte...
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Also Known As

No data available
VIPRE Cloud, VIPRE Endpoint Security Cloud Edition, VIPRE Endpoint Security Server Edition
 

Overview

 

Sample Customers

Information Not Available
College Station ISD, Mid-West Companies, Guardian Network Solutions
Find out what your peers are saying about Huntress Managed EDR vs. VIPRE Endpoint Security and other solutions. Updated: October 2024.
886,976 professionals have used our research since 2012.