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Huntress Managed EDR vs VIPRE Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Managed Detection and Response (MDR) (2nd)
VIPRE Endpoint Security
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Endpoint Protection Platform (EPP) (60th)
 

Mindshare comparison

Huntress Managed EDR and VIPRE Endpoint Security aren’t in the same category and serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 9.5%, up 9.0% compared to last year.
VIPRE Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.3% mindshare, up 0.2% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.5%
CrowdStrike Falcon Complete MDR10.3%
Arctic Wolf Managed Detection and Response8.4%
Other71.8%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
VIPRE Endpoint Security0.3%
Microsoft Defender for Endpoint9.9%
CrowdStrike Falcon7.9%
Other81.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
SS
Easy to upgrade and manage but needs better reporting
There just was a lot about it that I didn't like. For blocking certain items, such as USBs, we felt like it was slowing down the network too much. Therefore we utilized a GPO for blocking things like that instead. Our environment was big and I didn't feel like the console did a good enough job. We outgrew the product. I've been asking for a change for a couple of years now, and it finally got approved. In terms of the console, I had over 2000 endpoints in there and there wasn't even a search feature for me to look through them. If I had to find where a policy was I had to sort in alphabetical order to find an endpoint that I wanted. They need to offer a search function within the console - maybe something that shows a "last connected" notice. That way, it's easier to manage obsolete machines that you don't need anymore. They had a very vague setting, like after so many days, when do you want us to remove these, you'd see them. I just wish the console was a little more responsive when I would do commands. The reports could have been better. The product would show a lot of endpoints as not communicating. That was another pain point. We constantly had to run an SQL query to clean up the database as I would know immediately when I was in the console, that it just wasn't being responsive. I could tell I was being given bad data and that we had to clean up the database. As soon as I would clean up that database, it was like a purging of the SQL database and it would become a lot more responsive. The problem was that our environment was too big. We're going through a growth spurt right now. In the end, the solution is small and much better suited for a small business. We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for. The product is based on an older model of signature files. It doesn't use any artificial intelligence or anything. It was slow to refresh the policies and computer scans. The larger we got, the more it became an issue. If a company stayed small, I'm not sure if they would have noticed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Huntress helps us replace traditional antivirus solutions with an EDR. I like how easy it is to use and deploy. Support is good- they've responded quickly when I've had issues. I like it a lot so far. It reports valuable information and filters out things I don't need to know."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Users usually note improvements in a matter of days. In others, it is immediately. It varies according to the environment."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"The endpoint protection is definitely the most impactful feature for clients. It just works. It is a set-it-and-forget-it type of solution."
"It has low overhead as far as machine resources are concerned. Everything runs faster with VIPRE installed versus some of the competitors. It has also been pretty easy to use. It just runs and gives us reports. It also sends us alerts when there is something that we need to look at. It does its job, and you just look at the reports. In other ways, you just forget that it is there."
"In general, it was pretty easy to manage."
 

Cons

"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"The integration with Autotask could be improved."
"We would get a lot of false positives and instead of them fixing the false positive, they would just want us to put in an exception, which I didn't care for."
"Their management interface is a little buggy. It requires a few system resources on the management interface. Its reporting can also be better. Overall, the reports are pretty good. They patch some third-party software, but if they can expand what they do for reporting and patch enterprise software, it would be handy."
 

Pricing and Cost Advice

"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"It works well for an MSP."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"Huntress Managed EDR offers a fair pricing model."
"The Huntress pricing is an excellent value for what the product provides."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"Its price point has been phenomenal. Our previous solution from Trend Micro was triple the cost of it."
"Its price point has been phenomenal. Our previous solution from Trend Micro was triple the cost of it."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
6%
Retailer
6%
Computer Software Company
14%
Comms Service Provider
10%
University
10%
Wholesaler/Distributor
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise1
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
Ask a question
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Also Known As

No data available
VIPRE Cloud, VIPRE Endpoint Security Cloud Edition, VIPRE Endpoint Security Server Edition
 

Overview

 

Sample Customers

Information Not Available
College Station ISD, Mid-West Companies, Guardian Network Solutions
Find out what your peers are saying about Huntress Managed EDR vs. VIPRE Endpoint Security and other solutions. Updated: October 2024.
870,623 professionals have used our research since 2012.