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Huntress vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.0
Huntress support is praised for prompt, knowledgeable, and proactive service, consistently rated excellent by users for reliability and responsiveness.
No sentiment score available
 

Room For Improvement

Sentiment score
5.9
Huntress needs enhanced reporting, better integration, expanded features, improved dashboards, and seamless AV and endpoint protection integration.
No sentiment score available
 

Scalability Issues

No sentiment score available
Huntress scales efficiently with rapid deployment, high responsiveness, and minimal expansion effort, supporting diverse user needs and endpoints.
No sentiment score available
 

Setup Cost

No sentiment score available
Huntress is priced per endpoint, seen as fair due to consistent development, with adaptive, cost-effective enterprise pricing.
No sentiment score available
 

Stability Issues

Sentiment score
8.6
Huntress is highly rated for stability and reliable performance, with minor compatibility issues, ensuring seamless low-impact integration.
No sentiment score available
 

Valuable Features

Sentiment score
8.6
Huntress provides 24/7 threat detection, automatic remediation, and AI-enhanced security, ideal for small to medium businesses.
No sentiment score available
The automated remediation feature also provides significant value.
 

Categories and Ranking

Huntress
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Anti-Malware Tools (5th), Managed Detection and Response (MDR) (3rd)
Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
89
Ranking in other categories
Extended Detection and Response (XDR) (5th), Microsoft Security Suite (2nd)
 

Featured Reviews

Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
Desray Liu - PeerSpot reviewer
A time-saving and easy-to-integrate product that needs to offer a control center to users
As a part of Microsoft's attempt to reduce costs, there has been a direct cut down of the local technical support team. Sometimes, you have to use the technical support offered by Microsoft from other countries, but at times, we speak different languages, just like how people speak in Chinese or Mandarin, but there are still some differences between them. The front-line support from Microsoft has only limited technical abilities or access to their internal system. Sometimes, my company cannot even escalate an issue to Microsoft's senior team members. The support team of Microsoft is nice as they attempt to solve the problems together with you, but I believe that due to some cost-related issues, they don't have enough permissions. Sometimes, users might feel blocked when trying to connect with the support team. I rate the technical support a seven out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Retailer
7%
Healthcare Company
5%
Computer Software Company
17%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What needs improvement with Microsoft 365 Defender?
The solution could enhance the threat Intelligence feature by making it more relevant to specific industries. Much of the threat intelligence information isn't directly applicable to our environmen...
 

Also Known As

No data available
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Huntress vs. Microsoft Defender XDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.