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Hyland OnBase vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (14th), Enterprise Content Management (6th), Low-Code Development Platforms (14th)
Microsoft OneDrive for Busi...
Average Rating
8.4
Reviews Sentiment
4.5
Number of Reviews
35
Ranking in other categories
Content Collaboration Platforms (4th)
 

Mindshare comparison

Hyland OnBase and Microsoft OneDrive for Business aren’t in the same category and serve different purposes. Hyland OnBase is designed for Business Process Management (BPM) and holds a mindshare of 1.2%, up 0.4% compared to last year.
Microsoft OneDrive for Business, on the other hand, focuses on Content Collaboration Platforms, holds 6.6% mindshare, down 9.8% since last year.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.2%
Camunda7.7%
IBM BPM4.1%
Other87.0%
Business Process Management (BPM)
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft OneDrive for Business6.6%
Office 3658.6%
Google Workspace8.1%
Other76.7%
Content Collaboration Platforms
 

Featured Reviews

Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.
AM
Technology Analyst at Infosys
Positive features enhance collaboration but room for improvement in file syncing
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When we put a file in Microsoft OneDrive for Business on the local machine, it takes some time to sync, and sometimes it gives an error, which is a specific issue I have encountered. If Microsoft works on the syncing part of Microsoft OneDrive for Business, it would greatly enhance its functionality. Sometimes we update a file, and it isn't showing on another end, which requires us to run a sync again for it to appear. That part, if addressed by Microsoft, would be great. I love SharePoint more, so I will provide feedback in relation to that. SharePoint has only one folder, and we must create multiple folders within that to store files. If they introduce a categorized option, similar to SharePoint where we have team site differentiators, and options for creating communication sites, that would be fantastic for Microsoft OneDrive for Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very developed and we are not taking full advantage of its functionalities."
"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."
"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The product's initial setup phase is not difficult."
"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature."
"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
"Microsoft OneDrive for Business is easier to use because it has all the tools integrated with SharePoint and Teams, and Microsoft Office is already inside the office, making it the least problematic to implement."
"With this solution, the sharing of documents is very easy to do and there's a lot of collaboration you can do with your colleagues."
"Image management is great since the search is simple, and accessing images with labels is easy."
"The organization of the solution is its most valuable aspect, as it is easily accessible from multiple places I use and pretty easy to learn, and once someone taught me, I was able to navigate it quite quickly."
"So far, OneDrive has been very good for us."
"The best features of Microsoft OneDrive for Business are its continuous improvement in terms of cloud capabilities, security features, and user experience as it's enhancing every day compared to the past."
 

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."
"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The migration is a bit difficult in the tool."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"Software malfunctioning usually occurs when we receive documents from external sources."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"If you are using it strictly for your local machines — as a sole backup — it is not a good idea."
"An online video player would be great, since sometimes you have to download the video to play it."
"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."
"The file structure insight could be made more flexible like for creating more flexible folders."
"The user interface could be a little more intuitive and user friendly."
"The user interface sometimes fails and when it cannot connect, it does not give the reason why."
"An increase in the capacity of storage in the free version would be nice."
"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an account, such as Microsoft Office account."
 

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."
"We pay a lot for the Enterprise version, but it is a premium service."
"This is a pricy solution, given that we are only using it at 50% capacity."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"The licensing is expensive and on a yearly basis."
"It is free if you are using Office 365, and you get a terabyte of storage with your account."
"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."
"OneDrive comes with Microsoft 365 so it is just an added part of that package."
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Top Industries

By visitors reading reviews
Government
11%
Financial Services Firm
11%
Computer Software Company
8%
Healthcare Company
8%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise8
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.
What is your primary use case for Hyland OnBase?
Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...
What needs improvement with Microsoft OneDrive?
I don't have any problems with Microsoft online products such as Word, Excel, and PowerPoint or with Microsoft OneDrive for Business, and I wouldn't change anything.
What is your primary use case for Microsoft OneDrive?
In this company, we use Microsoft OneDrive for Business for around one year. The use is for storing files automatically when the machine goes down. If I have a local machine and lose information, w...
What is your experience regarding pricing and costs for Microsoft OneDrive?
I don't know the pricing for Microsoft OneDrive as I am just an end user. In my company, another person manages this, so I don't have access to pricing information.
 

Also Known As

OnBase
MS OneDrive
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: May 2026.
894,998 professionals have used our research since 2012.