Hyland OnBase vs Microsoft OneDrive comparison

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The product's initial setup phase is not difficult."

"The solution's most valuable features are integration and flexibility."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Its most valuable aspect is its flexibility"

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"One of the good features is that the users are not even aware that they're using it."

"It is good as a central hub for the storage of documents and sharing among team members."

"It gives you access to important files from virtually anywhere."

"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."

"They have support for integration with a lot of tools."

"The solution’s initial setup is a little difficult."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The migration is a bit difficult in the tool."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The initial setup is a bit clunky."

"No one gets an alert when files are deleted."

"The scalability has room for improvement."

"I think it should be more user-friendly with more tutorials on the full scale of the program."

"Recent functionality changes have actually made the product more confusing to use."

"Technical support is not very impressive and is typical of large company software support."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"The licensing is expensive and on a yearly basis."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"We pay a lot for the Enterprise version, but it is a premium service."

"This is a pricy solution, given that we are only using it at 50% capacity."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."