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IBM Cloud Private vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Private
Ranking in PaaS Clouds
20th
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
94
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of IBM Cloud Private is 0.7%, up from 0.6% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

CristianIriazabal - PeerSpot reviewer
A solution that ranks in the top five and integrates well with API Connect
One issue with the solution is latency because there is lag time when we connect from Argentina to IBM's data centers in Washington and Dallas. It would be a benefit to have a data center in Latin America. The solution does not offer many routes over the cloud that are available with other solutions such as AWS which is a leader in the industry.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable attribute is the platform's ability to consistently deliver high reliability."
"Excellent technical support."
"Our core banking process was monolithic. To address this, we transitioned to a microservices-based architecture. Leveraging Microsoft technologies, including Terminals version 23, we’ve revamped our banking operations. Not all services are microservices; some remain monolithic for simplicity. Containerization is pivotal, with OpenShift (based on Kubernetes and Docker) managing our microservices."
"We have control of the ESXi."
"The product's framework is good, it integrates well with API Connect, and the private cloud allows for use in any location."
"The solution provides a preferred method of backing up data."
"Its stability, performance, and usability are most valuable."
"Salesforce Platform is effective as it provides frameworks and pre-built components."
"When compared to Siebel, the Salesforce Platform is easier to use."
"The low-code approach to Salesforce Platform is highly valuable."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"The queue management of the solution is its most valuable aspect."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
 

Cons

"lacking in multi-cloud management."
"One issue with the solution is latency because there is lag time when we connect."
"Auto-scaling and managing pod scaling in the microservices architecture, a core feature of IBM Cloud Private, can pose challenges, especially when dealing with larger volumes of traffic."
"I've noticed that the satellite services layer requires some improvement compared to platforms like Azure or Microsoft. While it's in development, I believe the satellite layer has room for enhancement. Additionally, the DevOps layer could benefit from closer integrations, especially for using external applications like Jenkins."
"The support and pricing need to improve."
"The initial setup process was a complex thing to do because four different organizations were working together."
"Technical support could be a bit faster."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"They have some limitations as a cloud solution."
"Identification management systems integration should be easier."
"The integration of Salesforce with other solutions could be improved."
"There is a considerable effort required to load the data, involving processes like XML connections."
"Integration needs improvement."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"In general, the cost is on the higher side."
"The solution is expensive."
"We pay annual licensing fees."
"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."
"Salesforce is cheap."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is an expensive program."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"It is very expensive. Its licensing is on a monthly basis."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"The solution is fairly priced."
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846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Recruiting/Hr Firm
26%
Retailer
10%
Financial Services Firm
10%
Real Estate/Law Firm
10%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Cloud Private?
Our core banking process was monolithic. To address this, we transitioned to a microservices-based architecture. Leveraging Microsoft technologies, including Terminals version 23, we’ve revamped ou...
What needs improvement with IBM Cloud Private?
I've noticed that the satellite services layer requires some improvement compared to platforms like Azure or Microsoft. While it's in development, I believe the satellite layer has room for enhance...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

ICP
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Ilmarinen Mutual Pension Insurance Company
ADP
Find out what your peers are saying about IBM Cloud Private vs. Salesforce Platform and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.