IBM Datacap vs Robocorp comparison

IBM and Robocorp are both solutions in the Robotic Process Automation (RPA) category. Additionally, 88% of IBM users are willing to recommend the solution, compared to 84% of Robocorp users who would recommend it.

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Executive Summary

We performed a comparison between IBM Datacap and Robocorp based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Datacap vs. Robocorp Report (Updated: March 2025).

Buyer's Guide

IBM Datacap vs. Robocorp

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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DeekshithShetty

Software Development Senior Specialist at NTT Data

High-accuracy document processing with easy integration and good image enhancement

The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.

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Mohammed Zaman

Senior Lead Developer at a tech services company with 201-500 employees

It's easy to create Python libraries and custom scripts for a particular client and general use cases

We've had conversations with the head of Robocorp over Slack about things we want to improve. We want to introduce some packages, but the authentication tokens and many other things are not there. We can do it in Python, but the custom packages are unavailable. We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities. I don't know if they have updated the UI in the latest version, but they could improve that. The UI selector isn't that great. It would be nice to take elements from the console and customize parts. Everything is based on command lines, which I do not like. A flow chart with block items would be good for optimizing code. I would also like more support tools for developers so it's easier to understand when passing code to others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"It gives us a central place to schedule tasks and run them distributed."

"We have found the pricing to be very reasonable."

"The best feature of Automate is its ease of use, which is a major selling point."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"The most valuable features for my client are timing and scheduling."

More Automate pros

"Very scalable and stable data capture and extraction solution that's very simple to install."

"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."

"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."

"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."

"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."

"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"

"The solution automates manual data entry."

"The most valuable feature is its ability to capture data, which changes all the time into different formats."

More IBM Datacap pros

"I can use it as a library by importing Python scripts, allowing me to access its many features while working with coding."

"It supports Python runtime because of that, runtime also improves."

"As a developer, I found it easy to integrate third-party applications with Robocorp. I have previous experience with Selenium, and I found the Robocorp framework to be accessible because it uses Python and Selenium keywords."

"It's easy to deploy bots via the API helper in Control Room. Robocorp's debugging features are also robust. It shows you a lot of data."

"I like the fact that it's very fast. The processing speed is good, and that's what matters to me. I also like that we don't have to bother with the infrastructure setup. We don't have to care about the status of the data set, as I believe the local group will provide it. We don't care about the licensing model. We only have to care about how long we are using it."

"The product has a valuable business process automation feature."

"The solution is based on Python which makes it very valuable."

"The price is good."

More Robocorp pros

Cons

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"It's possible that they could use a stronger community for seeking guidance and help."

"Fortra's Automate is not as reliable as I would like it to be."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

More Automate cons

"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."

"When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and not very complex."

"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."

"There are times when external features impact services. For example, Windows patching or antivirus updates can affect production-level services."

"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."

"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."

"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."

"I would like to see integration of Watson AI technology into Datacap."

More IBM Datacap cons

"The standard libraries in Robocorp should be more advanced."

"We use the latest version of the process studio and it takes up a lot of CPU storage. In our case, this has been up to 14 GB of storage."

"It would be better if it were more user-friendly for non-technical users. It would be better if they had some drag-and-drop features to create logic."

"We would also like an integrated PDF reader and better integration with custom solutions. The built-in Excel customization is limited, but we can still accomplish what we want using Python. We must rely on Python to customize processes in Robocorp. I don't know about the latest IDE from Robocorp, but the old one doesn't have a lot of activities."

"There are certain libraries in Python, such as those dealing with PDF automation and word files, that require the presence of certain external dependencies in the environment to be successfully used."

"The deployment process is complex and not straightforward, especially for legacy modernization."

"An additional feature I'm looking for in Robocorp is SAP automation."

"I don't like the complexity of deployment."

More Robocorp cons

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

More Automate pricing and cost advice

"It is an expensive solution."

"This solution is the most expensive in the market."

"Pricing depends on how much we use it. We pay per bulk quantity. We pay as you go. Therefore, it sort of depends on our usage of it."

"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"Pricing needs to stay competitive."

"In Egypt, we have exchange rates that change year to year, and currently, we're facing an increase in the exchange rate between our Egyptian pound and the dollar. Since we have been using IBM DataCap two years ago we had a good price, it was not expensive. However, I cannot say now if it is expensive or not because of the exchange rate. Additionally, I don't have the data of other competitors and I don't know the prices."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

More IBM Datacap pricing and cost advice

"The price is cheaper than other competitors. I would rate the cost as one out of five."

"You don't have to pay for the license. You have to pay for the time you use it."

"The product has good pricing."

"Robocorp is much better in terms of pricing compared to UiPath."

"The pricing is fine."

"It's a cost-effective solution."

"The solution is a very affordable price."

"In terms of licenses, there is a return on investment in that area."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

18%

Computer Software Company

15%

Government

13%

Insurance Company

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about IBM Datacap?

The installation of the solution is very simple.

See all answers

What is your experience regarding pricing and costs for IBM Datacap?

This solution is the most expensive in the market.

See all answers

What needs improvement with IBM Datacap?

When a client's requirement is not available in Datacap, out-of-the-box actions should be simpler to implement and no...

See all answers

What do you like most about Robocorp?

The product has a valuable business process automation feature.

See all answers

What is your experience regarding pricing and costs for Robocorp?

The product has good pricing. They offer an efficient pay-as-you-go pricing model. There are different models for ent...

See all answers

What needs improvement with Robocorp?

The platform's documentation could be better.

See all answers

Comparisons

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Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

Blue Prism vs Automate

Compared 6% of the time

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ABBYY Vantage vs IBM Datacap

Compared 32% of the time

Amazon Textract vs IBM Datacap

Compared 19% of the time

Microsoft Power Automate vs IBM Datacap

Compared 16% of the time

Tungsten TotalAgility vs IBM Datacap

Compared 12% of the time

OpenText Intelligent Capture vs IBM Datacap

Compared 8% of the time

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UiPath vs Robocorp

Compared 60% of the time

Microsoft Power Automate vs Robocorp

Compared 11% of the time

BotCity vs Robocorp

Compared 9% of the time

Automation Anywhere vs Robocorp

Compared 8% of the time

Blue Prism Cloud vs Robocorp

Compared 7% of the time

More Robocorp Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

IBM Datacap

April 2025

Download IBM Datacap product report

Buyer's Guide

Robocorp

March 2025

Download Robocorp product report

Also Known As

HelpSystems Automate, Automate

Datacap

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

IBM

Most robotic process automation initiatives fail to get off the ground because the current drag-and-drop offerings are expensive and frustrating for developers. Robocorp is a Python-based open source stack for automating applications and processes. Automate any task you can imagine with hundreds of keywords and libraries with performance, scalability, and security built-in. Our cloud robots can run on any platform from any machine, and scale horizontally to ensure mission-critical processes complete as efficiently as possible. Getting started is free, and our resource-based pricing ensures your costs are always straightforward - no matter how much your implementation grows.

Robocorp

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil

Information Not Available

Buyer's Guide

IBM Datacap vs. Robocorp

March 2025

Free Report: IBM Datacap vs. Robocorp

Find out what your peers are saying about IBM Datacap vs. Robocorp and other solutions. Updated: March 2025.

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