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IBM ECM vs Newgen OmniDocs comparison

IBM and Newgen are both solutions in the Enterprise Content Management category. IBM is ranked #14 with an average rating of 8.0, while Newgen is ranked #13 with an average rating of 9.0. IBM holds a 2.0% mindshare in ECM, compared to Newgen’s 2.3% mindshare. Additionally, 94% of IBM users are willing to recommend the solution, compared to 100% of Newgen users who would recommend it.
IBM ECM
Read 16 IBM ECM reviews
  • 701 Views
  • 600 Comparison Views
94% willing to recommend
Newgen OmniDocs
Read 3 Newgen OmniDocs reviews
  • 554 Views
  • 480 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

IBM ECM and Newgen OmniDocs are competing in the enterprise content management category. IBM ECM holds an advantage in data integration capabilities, providing extensive compatibility with business applications, while Newgen OmniDocs shines with robust workflow automation features.

Features: IBM ECM focuses on data integration, security, and compliance, making it suitable for regulated industries. It also ensures seamless integration with existing systems. Newgen OmniDocs offers advanced workflow automation, collaboration tools, and flexible deployment options, aligning with digital transformation goals.

Ease of Deployment and Customer Service: Newgen OmniDocs supports a cloud-first deployment model with rapid implementation, supplemented with extensive support and training resources. IBM ECM involves a more complex on-premise deployment requiring significant IT involvement, though it provides comprehensive customer service after deployment.

Pricing and ROI: IBM ECM requires a significant upfront investment, reflecting its extensive functionality and long-term cost benefits. Newgen OmniDocs offers a cost-effective subscription model with quicker ROI due to lower initial costs, making it economically attractive for budget-constrained organizations.

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To learn more, read our detailed IBM ECM vs. Newgen OmniDocs Report (Updated: October 2024).
Buyer's Guide
IBM ECM vs. Newgen OmniDocs
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.3
IBM ECM is praised for its seamless scalability, supporting global operations and accommodating both small and large enterprises efficiently.
No sentiment score available
 

Valuable Features

No sentiment score available
IBM ECM excels in document governance, automation, scalability, workflow capabilities, and secure content management, enhancing business processes effectively.
No sentiment score available
 

Room For Improvement

Sentiment score
2.8
IBM ECM needs Java reliance reduction, better integration, simplified interfaces, improved usability, analytics, and flexible licensing enhancements.
No sentiment score available
 

Stability Issues

No sentiment score available
IBM ECM is praised for its stability and reliability, despite challenges with custom integrations and legacy components.
No sentiment score available
 

Customer Service

No sentiment score available
IBM ECM support receives praise for technical aid but faces criticism for delays, inconsistent quality, and bureaucratic challenges.
No sentiment score available
 

Setup Cost

No sentiment score available
IBM ECM offers reasonable three-year pricing but requires clarity on requirements to avoid future cost adjustments; local partners can help.
No sentiment score available
 

Categories and Ranking

IBM ECM
Ranking in Enterprise Content Management
14th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Newgen OmniDocs
Ranking in Enterprise Content Management
13th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.0%, down from 2.4% compared to the previous year. The mindshare of Newgen OmniDocs is 2.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Omar_Ismail - PeerSpot reviewer
A stable solution for automation with high availability
Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.
Read full review
GP
Innovative compression, document management efficiency, and optimizes storage
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product Newgen's compression technologies for content and document management compress documents to a very small size, which helps plan…
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
11%
Government
10%
Insurance Company
7%
Computer Software Company
16%
Real Estate/Law Firm
14%
Financial Services Firm
14%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...
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What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
See all answers
What needs improvement with IBM ECM?
The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
See all answers
What is your experience regarding pricing and costs for Newgen OmniDocs?
This technology helps reduce the cost of physical document management by storing digital copies, which is also accepted by the government. This compliance with government requirements helps in furt...
See all answers
What needs improvement with Newgen OmniDocs?
Newgen could open up more to the education segment by making resources easily available to customers, similar to IBM and SAP certifications. This would facilitate the tool's ease of use and reduce ...
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What is your primary use case for Newgen OmniDocs?
I work for Newgen Software, and they provide enterprise low-code platforms. It is leading across all verticals, particularly in India, where most banks use this product.
See all answers
 

Comparisons

IBM FileNet vs IBM ECM Logo
IBM FileNet vs IBM ECM
Compared 57% of the time
Mobius Content Services Platform vs IBM ECM Logo
Mobius Content Services Platform vs IBM ECM
Compared 20% of the time
Alfresco vs IBM ECM Logo
Alfresco vs IBM ECM
Compared 13% of the time
SAP Extended Enterprise Content Management vs IBM ECM Logo
SAP Extended Enterprise Content Management vs IBM ECM
Compared 10% of the time
More IBM ECM Competitors
SharePoint vs Newgen OmniDocs Logo
SharePoint vs Newgen OmniDocs
Compared 30% of the time
IBM FileNet vs Newgen OmniDocs Logo
IBM FileNet vs Newgen OmniDocs
Compared 26% of the time
OpenText Extended ECM vs Newgen OmniDocs Logo
OpenText Extended ECM vs Newgen OmniDocs
Compared 21% of the time
Alfresco vs Newgen OmniDocs Logo
Alfresco vs Newgen OmniDocs
Compared 9% of the time
OpenText Documentum vs Newgen OmniDocs Logo
OpenText Documentum vs Newgen OmniDocs
Compared 8% of the time
More Newgen OmniDocs Competitors
 

Product Reports

Buyer's Guide
IBM ECM
November 2024
IBM ECM reportDownload IBM ECM product report
Buyer's Guide
Enterprise Content Management
November 2024
Newgen OmniDocs reportDownload Newgen OmniDocs product report
 

Also Known As

No data available
OmniDocs
 

Learn More

IBM
Newgen
 

Overview

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.


 IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

                               

An Enterprise Document Management (EDM) platform for creating, capturing, managing, delivering and archiving large volumes of documents and contents. Also integrates seamlessly with other enterprise applications. OmniDocs handles Scanned Document Images, Electronic Documents, Emails and Electronic Data Output from other applications with equal efficiency and ease. OmniDocs powers seamlessly collaborate, communicate and share knowledge across and beyond the Enterprise.

 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Coca Cola
Buyer's Guide
IBM ECM vs. Newgen OmniDocs
October 2024
Free Report: IBM ECM vs. Newgen OmniDocs
Find out what your peers are saying about IBM ECM vs. Newgen OmniDocs and other solutions. Updated: October 2024.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.