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IBM FileNet vs Laserfiche comparison

IBM and Laserfiche are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 7.6, while Laserfiche is ranked #22. IBM holds a 10.4% mindshare in ECM, compared to Laserfiche’s 0.7% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Laserfiche users who would recommend it.
IBM FileNet
Read 95 IBM FileNet reviews
  • 4,148 Views
  • 2,611 Comparison Views
91% willing to recommend
Laserfiche
Read 1 Laserfiche review
  • 277 Views
  • 168 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM FileNet and Laserfiche based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

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To learn more, read our detailed Enterprise Content Management Report (Updated: October 2024).
Buyer's Guide
Enterprise Content Management
October 2024
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Categories and Ranking

IBM FileNet
Ranking in Enterprise Content Management
4th
Average Rating
8.2
Number of Reviews
95
Ranking in other categories
No ranking in other categories
Laserfiche
Ranking in Enterprise Content Management
22nd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Document Management Software (13th)
 

Mindshare comparison

As of October 2024, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.4%, up from 9.6% compared to the previous year. The mindshare of Laserfiche is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Moshe Elbaz - PeerSpot reviewer
Jan 23, 2024
A stable content management solution for document management
IBM FileNet is an enterprise content management solution. We use the solution for document management in the legal, insurance, and banking sectors We're implementing an on-premise solution. We're handling the installation of the product and customizing it to build a customized application…
Read full review
CB
Jul 31, 2019
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure."
"It has the ability to mix document management and process automation."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."
"The features that I have found most valuable include the Data Capture and Case Manager features."
"It has given us a whole new environment to do document management and document storage."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform."
More IBM FileNet pros
"This is a very complete and powerful solution."
 

Cons

"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."
"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."
"I would like to see expanded search features, like content search."
"The solution’s pricing could be improved."
"The installation and configuration to start up needs expert level knowledge."
"This solution could be improved with the ability to present the file system from FileNet."
"For end-users there is a lack of administrative features. The interface of basic FileNet is not very good."
"I think the support could be better, and it could improve."
More IBM FileNet cons
"We would like to see more features for RPA and AI."
 

Pricing and Cost Advice

"The cost is about $40,000, plus yearly maintenance."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"IBM FileNet is an expensive solution."
"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"The platform is inexpensive."
"Yearly, we pay for the maintenance, which is $20,000."
More IBM FileNet pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Government
11%
Insurance Company
10%
Educational Organization
39%
Government
15%
Financial Services Firm
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
See all answers
What is your experience regarding pricing and costs for IBM FileNet?
IBM FileNet is an expensive solution.
See all answers
What needs improvement with IBM FileNet?
The solution’s pricing could be improved.
See all answers
Ask a question
Earn 20 points
 

Comparisons

SharePoint vs IBM FileNet Logo
SharePoint vs IBM FileNet
Compared 18% of the time
OpenText Documentum vs IBM FileNet Logo
OpenText Documentum vs IBM FileNet
Compared 17% of the time
OpenText Extended ECM vs IBM FileNet Logo
OpenText Extended ECM vs IBM FileNet
Compared 15% of the time
Hyland OnBase vs IBM FileNet Logo
Hyland OnBase vs IBM FileNet
Compared 9% of the time
More IBM FileNet Competitors
OpenText Documentum vs Laserfiche Logo
OpenText Documentum vs Laserfiche
Compared 44% of the time
SharePoint vs Laserfiche Logo
SharePoint vs Laserfiche
Compared 29% of the time
More Laserfiche Competitors
 

Product Reports

Buyer's Guide
IBM FileNet
October 2024
IBM FileNet reportDownload IBM FileNet product report
Buyer's Guide
Enterprise Content Management
October 2024
Laserfiche reportDownload Laserfiche product report
 

Learn More

IBM
Laserfiche
 

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Powerful Document Management Software and Agile Enterprise Content Management Solutions

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Buyer's Guide
Enterprise Content Management
October 2024
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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: October 2024.
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.