Laserfiche vs OpenText Documentum comparison

Laserfiche and OpenText are both solutions in the Enterprise Content Management category. Laserfiche is ranked #23, while OpenText is ranked #2 with an average rating of 7.7. Laserfiche holds a 0.7% mindshare in ECM, compared to OpenText’s 11.3% mindshare. Additionally, 100% of Laserfiche users are willing to recommend the solution, compared to 82% of OpenText users who would recommend it.

Laserfiche

Read 1 Laserfiche review

272 Views
159 Comparison Views

100% willing to recommend

OpenText Documentum

Read 29 OpenText Documentum reviews

3,944 Views
2,978 Comparison Views

82% willing to recommend

Laserfiche

OpenText Documentum

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Laserfiche and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: August 2024).

Buyer's Guide

Enterprise Content Management

August 2024

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Helped 801,394 peers since 2012

Categories and Ranking

Laserfiche

Ranking in Enterprise Content Management

23rd

Average Rating

10.0

Number of Reviews

Ranking in other categories

Document Management Software (14th)

OpenText Documentum

Ranking in Enterprise Content Management

2nd

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2024, in the Enterprise Content Management category, the mindshare of Laserfiche is 0.7%, up from 0.5% compared to the previous year. The mindshare of OpenText Documentum is 11.3%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Christian Begaux

Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)

Jul 31, 2019

A powerful solution that offers BPM and automation to assist with our digital transformation

We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

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Isabella Canovai

Sales at FOREFRONT TECHNOLOGIES LLC

Oct 20, 2023

Helps store all documents for HR and accounts payable

OpenText Documentum's security protection is awesome. We use OpenText Documentum's integration points with the leading business application, Salesforce. The integration of OpenText Documentum with Salesforce is very important to make sure we have it all in one place, and it's all synced. It would be nice if the configurability of OpenText Documentum were faster, but it is good overall. OpenText Documentum has helped boost productivity within our organization. Earlier, we had to track each person down to ensure they had the most recent document, which was time-consuming for HR. The solution has ensured that whatever we have is the most recent version, and that's what we have to worry about. It has helped boost our productivity by 70%. OpenText Documentum has helped simplify or accelerate our modernization journey by simplifying everything so that we have one place for everyone to work. Overall, I rate OpenText Documentum a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very complete and powerful solution."

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

"The most valuable feature of OpenText Documentum is the versioning."

"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"The most valuable features of this solution are the security, storage, and document search capability."

"It is quite good."

"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."

"The most valuable feature is that the documents are kept secure."

Cons

"We would like to see more features for RPA and AI."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"The licensing model should be changed."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"The user interface can be a bit more intuitive."

Pricing and Cost Advice

Information not available

"OpenText Documentum's pricing is good."

"The product is expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"It is quite an expensive product."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The price is considered affordable now."

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Top Industries

By visitors reading reviews

Educational Organization

39%

Government

16%

Financial Services Firm

Retailer

Financial Services Firm

17%

Computer Software Company

12%

Government

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

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What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...

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Comparisons

SharePoint vs Laserfiche

Compared 100% of the time

More Laserfiche Competitors

OpenText Extended ECM vs OpenText Documentum

Compared 23% of the time

SharePoint vs OpenText Documentum

Compared 22% of the time

IBM FileNet vs OpenText Documentum

Compared 13% of the time

Hyland OnBase vs OpenText Documentum

Compared 9% of the time

Alfresco vs OpenText Documentum

Compared 9% of the time

Product Reports

Buyer's Guide

Enterprise Content Management

August 2024

Download Laserfiche product report

Buyer's Guide

OpenText Documentum

August 2024

Download OpenText Documentum product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Learn More

Laserfiche

OpenText

Overview

Powerful Document Management Software and Agile Enterprise Content Management Solutions

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Enterprise Content Management

August 2024

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2024.

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801,394 professionals have used our research since 2012.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.