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Laserfiche vs OpenText Documentum comparison

Laserfiche and OpenText are both solutions in the Enterprise Content Management category. Laserfiche is ranked #21, while OpenText is ranked #2 with an average rating of 7.8. Laserfiche holds a 1.1% mindshare in ECM, compared to OpenText’s 12.4% mindshare. Additionally, 100% of Laserfiche users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.
Laserfiche
Read 1 Laserfiche review
  • 288 Views
  • 190 Comparison Views
100% willing to recommend
OpenText Documentum
Read 31 OpenText Documentum reviews
  • 3,499 Views
  • 2,621 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Laserfiche and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

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To learn more, read our detailed Enterprise Content Management Report (Updated: February 2025).
Buyer's Guide
Enterprise Content Management
February 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Laserfiche
Ranking in Enterprise Content Management
21st
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Document Management Software (13th)
OpenText Documentum
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Enterprise Content Management category, the mindshare of Laserfiche is 1.1%, up from 0.6% compared to the previous year. The mindshare of OpenText Documentum is 12.4%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

CB
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
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Sunil Mudambi - PeerSpot reviewer
Saves time and increases an organization's productivity
It's a great enterprise content management product. Our customers love the product for its stability and scalability. Search is the most useful feature of the solution. The way we retrieve documents is more important than how we store them. There's no use if we can't find a document. It's the most critical feature. My organization works with other customers. We are consultants for OpenText. Our customers have seen a lot of benefits in terms of regulatory compliance. Industries like banking are highly regulated. The product captures the information centrally so everybody in the bank can see the right information at the right time. It is tamper-proof and enables us to return to the document source, which is helpful with legal issues.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum has improved availability and performance in our organization."
"OpenText Documentum is a robust choice for enterprise-level document management."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
More OpenText Documentum pros
 

Cons

"We would like to see more features for RPA and AI."
"The user interface can be improved."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The BPM side should be improved."
"The price is quite high as the licensing prices are significant."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"The user interface can be a bit more intuitive."
"The licensing model should be changed."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
More OpenText Documentum cons
 

Pricing and Cost Advice

Information not available
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Government
16%
Financial Services Firm
9%
Manufacturing Company
5%
Financial Services Firm
19%
Computer Software Company
13%
Government
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
See all answers
 

Comparisons

SharePoint vs Laserfiche Logo
SharePoint vs Laserfiche
Compared 31% of the time
IBM FileNet vs Laserfiche Logo
IBM FileNet vs Laserfiche
Compared 16% of the time
Microsoft Purview Records Management vs Laserfiche Logo
Microsoft Purview Records Management vs Laserfiche
Compared 13% of the time
More Laserfiche Competitors
SharePoint vs OpenText Documentum Logo
SharePoint vs OpenText Documentum
Compared 22% of the time
OpenText Extended ECM vs OpenText Documentum Logo
OpenText Extended ECM vs OpenText Documentum
Compared 19% of the time
IBM FileNet vs OpenText Documentum Logo
IBM FileNet vs OpenText Documentum
Compared 13% of the time
Alfresco vs OpenText Documentum Logo
Alfresco vs OpenText Documentum
Compared 11% of the time
Newgen OmniDocs vs OpenText Documentum Logo
Newgen OmniDocs vs OpenText Documentum
Compared 2% of the time
More OpenText Documentum Competitors
 

Product Reports

Buyer's Guide
Enterprise Content Management
February 2025
Laserfiche reportDownload Laserfiche product report
Buyer's Guide
OpenText Documentum
March 2025
OpenText Documentum reportDownload OpenText Documentum product report
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

Powerful Document Management Software and Agile Enterprise Content Management Solutions

Laserfiche
OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

OpenText
 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Buyer's Guide
Enterprise Content Management
February 2025
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.