Try our new research platform with insights from 80,000+ expert users

Laserfiche vs OpenText Documentum comparison

Laserfiche and OpenText are both solutions in the Enterprise Content Management category. Laserfiche is ranked #21, while OpenText is ranked #2 with an average rating of 7.8. Laserfiche holds a 0.9% mindshare in ECM, compared to OpenText’s 12.2% mindshare. Additionally, 100% of Laserfiche users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.
Laserfiche
Read 1 Laserfiche review
  • 276 Views
  • 175 Comparison Views
100% willing to recommend
OpenText Documentum
Read 31 OpenText Documentum reviews
  • 3,707 Views
  • 2,816 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between Laserfiche and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Enterprise Content Management Report (Updated: December 2024).
Buyer's Guide
Enterprise Content Management
December 2024
Download the complete report
Helped 823,875 peers since 2012
 

Categories and Ranking

Laserfiche
Ranking in Enterprise Content Management
21st
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Document Management Software (13th)
OpenText Documentum
Ranking in Enterprise Content Management
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of Laserfiche is 0.9%, up from 0.5% compared to the previous year. The mindshare of OpenText Documentum is 12.2%, up from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

CB
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
Read full review
Santosh Koppu - PeerSpot reviewer
Has strong records management,, security, and integration capabilities
It provides extensive accessibility to our content, and it's a vital component in our work processes. We've gained access to a plethora of applications through OpenText, which enables us to enhance our services for customers. One notable example is the integration with Xfinity ECM, a solution that seamlessly integrates with SAP. For instance, when someone working with SAP needs to access a specific invoice document, SAP itself doesn't store these documents, instead, the content related to the invoice number seamlessly flows through Documentum. It offers robust security features and it allows to leverage a variety of plugins from OpenText to enhance security. For example, there are plugins like Trusted Content Services that allow you to encrypt entire documents for added security, though it's essential to be aware that this might impact performance. It is a highly potent content management tool. It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The most valuable feature is the management."
"OpenText Documentum is a robust choice for enterprise-level document management."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It is quite good."
"The most valuable feature of OpenText Documentum is the versioning."
More OpenText Documentum pros
 

Cons

"We would like to see more features for RPA and AI."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The BPM side should be improved."
"The biggest issue for us is the price of the product."
"The price is quite high as the licensing prices are significant."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
More OpenText Documentum cons
 

Pricing and Cost Advice

Information not available
"The product is expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
report
See which vendors are best for you
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
See recommendations
823,875 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
38%
Government
15%
Financial Services Firm
7%
Manufacturing Company
5%
Financial Services Firm
18%
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
See all answers
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
See all answers
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
See all answers
 

Comparisons

SharePoint vs Laserfiche Logo
SharePoint vs Laserfiche
Compared 30% of the time
IBM FileNet vs Laserfiche Logo
IBM FileNet vs Laserfiche
Compared 20% of the time
More Laserfiche Competitors
SharePoint vs OpenText Documentum Logo
SharePoint vs OpenText Documentum
Compared 21% of the time
OpenText Extended ECM vs OpenText Documentum Logo
OpenText Extended ECM vs OpenText Documentum
Compared 20% of the time
IBM FileNet vs OpenText Documentum Logo
IBM FileNet vs OpenText Documentum
Compared 14% of the time
Alfresco vs OpenText Documentum Logo
Alfresco vs OpenText Documentum
Compared 10% of the time
Atlassian Confluence vs OpenText Documentum Logo
Atlassian Confluence vs OpenText Documentum
Compared 2% of the time
More OpenText Documentum Competitors
 

Product Reports

Buyer's Guide
Enterprise Content Management
December 2024
Laserfiche reportDownload Laserfiche product report
Buyer's Guide
OpenText Documentum
November 2024
OpenText Documentum reportDownload OpenText Documentum product report
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Learn More

Laserfiche
OpenText
 

Overview

Powerful Document Management Software and Agile Enterprise Content Management Solutions

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Buyer's Guide
Enterprise Content Management
December 2024
Download Free Report
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: December 2024.
DOWNLOAD NOW
823,875 professionals have used our research since 2012.
See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.