Laserfiche vs OpenText Documentum comparison

Laserfiche and OpenText are both solutions in the Enterprise Content Management category. Laserfiche is ranked #22, while OpenText is ranked #3 with an average rating of 7.6. Laserfiche holds a 0.9% mindshare in ECM, compared to OpenText’s 11.8% mindshare. Additionally, 100% of Laserfiche users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Laserfiche

Read 1 Laserfiche review

275 Views
177 Comparison Views

100% willing to recommend

OpenText Documentum

Read 31 OpenText Documentum reviews

3,835 Views
2,897 Comparison Views

83% willing to recommend

Laserfiche

OpenText Documentum

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Laserfiche and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: November 2024).

Buyer's Guide

Enterprise Content Management

November 2024

Download the complete report

Helped 815,854 peers since 2012

Categories and Ranking

Laserfiche

Ranking in Enterprise Content Management

22nd

Average Rating

10.0

Number of Reviews

Ranking in other categories

Document Management Software (13th)

OpenText Documentum

Ranking in Enterprise Content Management

3rd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of Laserfiche is 0.9%, up from 0.6% compared to the previous year. The mindshare of OpenText Documentum is 11.8%, up from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Christian Begaux

Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)

Jul 31, 2019

A powerful solution that offers BPM and automation to assist with our digital transformation

We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

Read full review

Kabir Jakkamsetti

Developer at IEEE

Oct 20, 2023

Can be used to automate the storage of metadata and content, but it add some AI integrations

I'm a developer, so I use OpenText Documentum to customize the user interface and the back end. We use OpenText Documentum to automate the storage of metadata and content Before OpenText Documentum, many manual processes were implemented in our organization. Using OpenText Documentum, we've been…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a very complete and powerful solution."

"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."

"The most impactful thing is the size, which is almost 25 TB."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"I appreciate Documentum's scalability, allowing for vast volumes of content storage."

"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."

"It has the ability to categorize and search."

"It has reduced the amount of paper documents; reducing time and errors in the process."

"It is quite good."

Cons

"We would like to see more features for RPA and AI."

"The licensing model should be changed."

"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."

"The user interface can be a bit more intuitive."

"It should provide more tools to help clients upgrade solutions based on Webtop."

"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"

"OpenText Documentum's user interface could be improved a little bit."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

Pricing and Cost Advice

Information not available

"The price is considered affordable now."

"The product is expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"OpenText Documentum's pricing is good."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

815,854 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

38%

Government

14%

Financial Services Firm

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

12%

Government

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft g...

See all answers

Comparisons

SharePoint vs Laserfiche

Compared 27% of the time

IBM FileNet vs Laserfiche

Compared 21% of the time

More Laserfiche Competitors

SharePoint vs OpenText Documentum

Compared 21% of the time

OpenText Extended ECM vs OpenText Documentum

Compared 21% of the time

IBM FileNet vs OpenText Documentum

Compared 15% of the time

Alfresco vs OpenText Documentum

Compared 9% of the time

Atlassian Confluence vs OpenText Documentum

Compared 2% of the time

Product Reports

Buyer's Guide

Enterprise Content Management

November 2024

Download Laserfiche product report

Buyer's Guide

OpenText Documentum

November 2024

Download OpenText Documentum product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Learn More

Laserfiche

OpenText

Overview

Powerful Document Management Software and Agile Enterprise Content Management Solutions

OpenText Documentum organizes, preserves and makes information
accessible, while ensuring it adheres to all privacy and security
protocols. Documentum manages content across file stores and integrates
with enterprise applications, including SAP, Salesforce and Microsoft,
to help organizations conquer information management challenges.

Documentum provides integrated support for the entire lifecycle of a
wide range of content; beyond typical office documents to include CAD files, design
templates, rich media, audio, video, instant messaging threads, blog
posts, images and more.

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Enterprise Content Management

November 2024

Download Free Report

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: November 2024.

DOWNLOAD NOW

815,854 professionals have used our research since 2012.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.