IBM FileNet vs Nuxeo comparison

IBM and Hyland are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while Hyland is ranked #20. IBM holds a 10.5% mindshare in ECM, compared to Hyland’s 1.6% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

IBM FileNet

Read 101 IBM FileNet reviews

3,501 Views
2,225 Comparison Views

91% willing to recommend

Nuxeo

Read 2 Nuxeo reviews

315 Views
273 Comparison Views

100% willing to recommend

IBM FileNet

Nuxeo

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Executive Summary

We performed a comparison between IBM FileNet and Nuxeo based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: March 2025).

Buyer's Guide

Enterprise Content Management

March 2025

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Helped 847,862 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

Nuxeo

Ranking in Enterprise Content Management

20th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Digital Asset Management (22nd)

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.5%, up from 9.7% compared to the previous year. The mindshare of Nuxeo is 1.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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reviewer2650419

Customer Success Manager at a tech company with 51-200 employees

Powerful data model building enables comprehensive document management for government sectors

The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers. The resources on Hyland are good but lack exercises and use cases to apply by oneself during learning. There is not much practice to apply that knowledge directly on Nuxeo and get further details into the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centralized our business documents."

"Stability is really good. We fairly recently upgraded a version of it and have not been having any problems. The resources seem to be really good with this version; it is a little easier to troubleshoot issues."

"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."

"The ability to manage the content well."

"The product is very stable."

"The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email."

"The features that I have found most valuable include the Data Capture and Case Manager features."

"It improves the time when providing customer service to our constituents."

More IBM FileNet pros

"Nuxeo is very powerful in terms of building up the data model and the context model."

Cons

"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."

"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."

"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."

"The setup process is very complex."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

"We do have some individuals that do need to come up to speed on it technically, and the only onsite training for Case Manager is in Europe, there is not a lot of US-based training. So they have to do all their training online rather than being able to go and have a good bootcamp-style training somewhere nearby."

"The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless."

"FileNet needs improvement in pricing as it has become very expensive."

More IBM FileNet cons

"The learning curve in Nuxeo is not easy, and it requires additional time. It's challenging to onboard new users or new developers."

Pricing and Cost Advice

"The cost is about $40,000, plus yearly maintenance."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"The licensing cost of FileNet is comparable."

"IBM FileNet is an expensive solution."

"The tool is expensive, and I rate its pricing a ten out of ten."

"My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before."

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

"Licensing costs depend on the size of the storage."

More IBM FileNet pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

12%

Government

10%

Insurance Company

Computer Software Company

25%

Financial Services Firm

17%

Insurance Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

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What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

See all answers

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Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 15% of the time

OpenText Documentum vs IBM FileNet

Compared 15% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

Oracle WebCenter vs IBM FileNet

Compared 2% of the time

More IBM FileNet Competitors

Alfresco vs Nuxeo

Compared 56% of the time

Hyland OnBase vs Nuxeo

Compared 16% of the time

More Nuxeo Competitors

Product Reports

Buyer's Guide

IBM FileNet

April 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

March 2025

Download Nuxeo product report

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

Nuxeo, now part of Hyland, makes it easy to build smart content applications that enhance customer experiences, improve decision making, and accelerate products to market. Common use cases for the Nuxeo Platform include digital asset management (DAM), enterprise content management (ECM), product asset management (PAM), document management, case management, and knowledge management. The Nuxeo Platform has been architected to take full advantage of the cloud and uses a modular architecture to deliver elastic scalability and performance. The platform provides critical content management capabilities with advanced functionality in search, collaboration, workflow, artificial intelligence (AI), machine learning (ML), renditions, a configurable user interface, and the industry's most advanced metadata modeling. Leading organizations use Nuxeo to modernize their information management systems or accelerate ideas to market by connecting data and digital assets.

Hyland

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Electronic Arts, Jeppesen, U.S. Navy, Orange, GSD&M, Sirona Dental, Skyscanner, Verizon, Unizin, Enernoc, NHS

Buyer's Guide

Enterprise Content Management

March 2025

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.