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IBM Resilient vs ThreatConnect Threat Intelligence Platform (TIP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Security Orchestration Automation and Response (SOAR) (17th)
ThreatConnect Threat Intell...
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (TIP) (7th), Security Orchestration Automation and Response (SOAR) (14th)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Nikhil Jethwa - PeerSpot reviewer
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Centralized threat intelligence has streamlined IOC workflows and now improves response time
ThreatConnect Threat Intelligence Platform (TIP) has positively impacted our organization by significantly reducing response times and improving detection accuracy by ensuring only high-confidence, context-rich indicators are pushed to security controls. From an operational standpoint, ThreatConnect Threat Intelligence Platform (TIP) has helped us reduce IOC handling and response time from hours to minutes by automating injection, enrichment, and distribution workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the workflows I manage with Torq looks good and provides faster response, saving time and resulting in happy clients."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Almost four or five hours of work is now completed in four or five minutes."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"What I liked the most about Torq is the actual workflow builder, which is really great because they offer a lot of features and convenience features that are useful for any automation engineer."
"Torq has impacted my organization positively by allowing us to earn time and invest resources in other projects that are more meaningful and more interesting, pushing deeper into what a SOC is, and building our processes."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"It is a stable solution...It is a scalable solution."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"It's really simple and has a flexible interface."
"The solution is reliable in our usage."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The solution is very easy to use."
"The most valuable thing about it is how easy it is to navigate the user interface."
"ThreatConnect Threat Intelligence Platform (TIP) has positively impacted our organization by significantly reducing response times and improving detection accuracy by ensuring only high-confidence, context-rich indicators are pushed to security controls."
"The tool's installation, integration, and playbooks are very straightforward."
"The product automatically generated a threat score based on the maliciousness of an IP."
"ThreatConnect has a highly user-friendly interface; I loved it, and it's really great and easy to configure."
"It is used to help an operations team with the identification and resolution of threats in an automated, zero-touch fashion."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
"The most valuable features are ease of use and the ability to customize it."
 

Cons

"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"Regarding the pricing of Torq, I would say it is expensive."
"There are some issues and bugs that I think need to be fixed, but they are currently not focused on it."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"What has not worked as well as I hoped with Torq is related to product data management and storing data, although it still provides faster response and saves time."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The product must provide more integration with other tools."
"The ability to analyze incidents needs to be improved in the solution."
"The response time of the support is an area of concern where improvements are required."
"The initial setup is complex."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The implementation could be a bit simpler."
"I couldn’t get any training videos online when I was working with the tool."
"Integration is an area that could use some improvement."
"It would be good to have more feeds and more integrated sources for enrichment."
"ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow and reducing the complexity of configuring playbook and score logic."
"They should make it a little bit easier to generate events and share them with the community."
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"It is very expensive."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"There is a license you need to pay for in order to use this product."
"We could create unlimited users using the license we had purchased."
"The cost of the product is quite high."
"The tool is expensive."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
"The price could be better."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Financial Services Firm
23%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
13%
Outsourcing Company
10%
Comms Service Provider
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise23
Large Enterprise5
 

Questions from the Community

What needs improvement with Torq?
What has not worked as well as I hoped with Torq is related to product data management and storing data, although it ...
What is your primary use case for Torq?
My main use case for Torq is for managing IT services and providing faster response.
What advice do you have for others considering Torq?
I would rate Torq a 10 on a scale of 1 to 10. I chose this rating because customer service is excellent. I suggest to...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
My experience with ThreatConnect Threat Intelligence Platform (TIP) pricing, setup cost, and licensing indicates that...
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
Based on my experience, ThreatConnect Threat Intelligence Platform (TIP) is already doing a great job in the market b...
What is your primary use case for ThreatConnect Threat Intelligence Platform (TIP)?
Our main use case for ThreatConnect Threat Intelligence Platform (TIP) is to centralize, analyze, and operationalize ...
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Customer Case Studies & Use Cases
Find out what your peers are saying about IBM Resilient vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: September 2026.
918,970 professionals have used our research since 2012.