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IBM Resilient vs ThreatConnect Threat Intelligence Platform (TIP) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
AI-SOC (1st), AI-Powered Security Automation (1st)
IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th)
ThreatConnect Threat Intell...
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
Threat Intelligence Platforms (TIP) (7th)
 

Mindshare comparison

As of July 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.8%, down from 5.7% compared to the previous year. The mindshare of IBM Resilient is 2.3%, up from 1.9% compared to the previous year. The mindshare of ThreatConnect Threat Intelligence Platform (TIP) is 3.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.8%
ThreatConnect Threat Intelligence Platform (TIP)3.1%
IBM Resilient2.3%
Other90.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

AD
Solutions Architect at ProArch
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.
Nikhil Jethwa - PeerSpot reviewer
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Centralized threat intelligence has streamlined IOC workflows and now improves response time
ThreatConnect Threat Intelligence Platform (TIP) has positively impacted our organization by significantly reducing response times and improving detection accuracy by ensuring only high-confidence, context-rich indicators are pushed to security controls. From an operational standpoint, ThreatConnect Threat Intelligence Platform (TIP) has helped us reduce IOC handling and response time from hours to minutes by automating injection, enrichment, and distribution workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Almost four or five hours of work is now completed in four or five minutes."
"Torq has exceeded expectations by delivering workflows in a timely and lower effort manner than XSOAR, and it meets all my needs while saving a ton of time and targeting $600,000 saved this year, which is a substantial amount of money."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"Under one SOC tool in Torq, analysts get to know everything within the context of an alert or incident they are working on, and this ability to view the whole picture within Torq is one of the major breakthroughs and best offerings of Torq."
"We have seen fewer failures of automations from the time Torq came into the picture, we've had a more streamlined process of handling incidents, and at the same time, we've learned to embed the AI into our incident types, and that is how it has helped us in the automation."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"IBM Resilient is scalable."
"The UBA, User Behavior Analytics, is very good."
"The product is very good at incident response."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"It is a stable solution...It is a scalable solution."
"The solution is easy to use."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The product automatically generated a threat score based on the maliciousness of an IP."
"We have been able to see a return on investment as our clients believe in us more."
"ThreatConnect has a highly user-friendly interface; I loved it, and it's really great and easy to configure."
"It's a solid platform and is stable enough. It is not complicated and is easy to use."
"It is used to help an operations team with the identification and resolution of threats in an automated, zero-touch fashion."
"The tool's installation, integration, and playbooks are very straightforward."
"I like their customer support."
"The most valuable features are ease of use and the ability to customize it."
 

Cons

"I wish Torq's AI assistant for building templated workflows from scratch worked better; when you start with a blank slate, asking AI to help you build or template the workflow out does not go well."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding the pricing of Torq, I would say it is expensive."
"The workflow and execution-based charges seem misleading as this was not discussed initially, and creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"The initial deployment of Torq was not easy."
"Torq can probably use more ML and look at what can be closed and what cannot be closed in terms of data classification."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"IBM Resilient could integrate better with my tools."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The product must provide more integration with other tools."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"I couldn’t get any training videos online when I was working with the tool."
"Support is an area with which nobody is ever fully satisfied, so it can be improved."
"They should make it a little bit easier to generate events and share them with the community."
"Sometimes, when using the solution, it slows down, affecting our ability to mitigate threats."
"Integration is an area that could use some improvement."
"It would be good to have more feeds and more integrated sources for enrichment."
"ThreatConnect Threat Intelligence Platform (TIP) could be improved by simplifying the user interface to better fit day-to-day analyst workflow and reducing the complexity of configuring playbook and score logic."
"I would like to see improvements in the time zone support of their customer service, considering users are from different time zones."
 

Pricing and Cost Advice

Information not available
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"There is a license you need to pay for in order to use this product."
"It is very expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"Pricing for the solution is good, in my opinion."
"We could create unlimited users using the license we had purchased."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"The price could be better."
"The price of this product is in the mid-range, not too expensive, nor inexpensive."
"The tool is expensive."
"I rate the product price as six on a scale of one to ten, where one is extremely expensive, and ten means it is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
28%
Construction Company
9%
Computer Software Company
7%
Government
6%
Financial Services Firm
15%
Comms Service Provider
8%
Retailer
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise23
Large Enterprise5
 

Questions from the Community

What needs improvement with Torq?
I do not dislike anything about Torq because it has satisfied all of our use cases and requirements. We contacted sup...
What is your primary use case for Torq?
Initially, we were using Slack for small automations, such as creating pipelines or shutting down servers. For exampl...
What advice do you have for others considering Torq?
I have been working for five years with experience in the IT field. Torq is very good. It manages everything. I would...
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
What is your experience regarding pricing and costs for ThreatConnect Threat Intelligence Platform (TIP)?
My experience with ThreatConnect Threat Intelligence Platform (TIP) pricing, setup cost, and licensing indicates that...
What needs improvement with ThreatConnect Threat Intelligence Platform (TIP)?
Based on my experience, ThreatConnect Threat Intelligence Platform (TIP) is already doing a great job in the market b...
What is your primary use case for ThreatConnect Threat Intelligence Platform (TIP)?
Our main use case for ThreatConnect Threat Intelligence Platform (TIP) is to centralize, analyze, and operationalize ...
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Customer Case Studies & Use Cases
Find out what your peers are saying about IBM Resilient vs. ThreatConnect Threat Intelligence Platform (TIP) and other solutions. Updated: June 2026.
903,118 professionals have used our research since 2012.