IBM SevOne Network Performance Management (NPM) vs Wireshark comparison

"The monitoring of the network is very customizable. That is its unique feature."

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"It's easy to troubleshoot issues because there's a large online community."

"The product is simple to implement."

"It has a good syntax to put the commands in and get information out of."

"The most valuable feature of Wireshark is the ability to choose a destination of flow that has not been working as expected."

"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."

"It helps in analyzing if something looks suspicious, such as a brute force attack or scanning from somewhere."

"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."

"The solution is easy to install and use."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"The reporting of NMS is good, but it could be better."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."

"Wireshark is similar to an OS defense tool, meaning that it runs on an OS such as Ubuntu and Fedora, but I'm unsure if it's compatible with Windows or if it's a straightforward process to run it on Windows. Right now, my team needs to run Wireshark from a dongle to use it, so it's an OS-dependable tool, and that's an area for improvement. I was unable to use Wireshark on Windows, and I couldn't capture it, as I'm unsure how to configure the wireless card into monitoring mode on Windows. The process was straightforward on Linux, but it wasn't the case on Windows OS. It seems Wireshark isn't compatible with all OS. For example, you can analyze the log, and you can analyze it on the Windows server, but you can't do a capture in Windows. Configuring Wireshark for Windows isn't as easy as configuring it for Linux."

"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."

"Wireshark is restricted when any sort of encryption is involved, such as XSL encryption or DLX."

"We'd like to be able to extract the output into an Excel table."

"Wireshark could be improved by adding more monitoring features."

"You need good network connectivity to download during the setup, otherwise, it might take a while."

"The speed of the Internet could be improved, especially its performance."

"It needs the ability to follow multiple interfaces for specific traffic from different network zones/virtual networks. It would help to understand how any packet is going through the network."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"The pricing has been fair."

"There are cheaper solutions available."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"It is inexpensive compared to other monitoring tools."

"Prices per license are not huge, but they exist."

"Wireshark is open source and gives great value and functionality to the network investigation."

"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."

"The tool is free."

"It is an open-source solution."

"Wireshark is open-source and free of charge."

"We are using a freeware version of this solution, so there are no licence costs involved."

"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"

"I am using the free version of this solution."