IBM SevOne Network Performance Management (NPM) vs Wireshark comparison

"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."

"Scalability. I have never had to worry about how to handle really big environments."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."

"The session-level filtering features are valuable."

"If you're dealing with troubleshooting network, voice issues, or network operations, having a tool like Wireshark to dive into packet details is important. The initial setup is straightforward. Anyone starting out or looking to deploy it on your personal PC or machine can do it easily."

"It is a stable product. I would rate the stability a ten out of ten."

"Wireshark's best feature is that it's adaptive, which means it's the go-to tool for network-related developers."

"The options that are required to get the details for the packet drops are good."

"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."

"The most valuable feature of Wireshark is the ability to choose a destination of flow that has not been working as expected."

"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"The tool needs improvement in non-Cisco SD-WAN."

"The method of searching for SIP and the way to create the groups."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"Software upgrades can be tricky is not easy."

"I would like to see Wireshark improve the ease of application of the command. The command is very powerful, but not easy to apply."

"Wireshark is similar to an OS defense tool, meaning that it runs on an OS such as Ubuntu and Fedora, but I'm unsure if it's compatible with Windows or if it's a straightforward process to run it on Windows. Right now, my team needs to run Wireshark from a dongle to use it, so it's an OS-dependable tool, and that's an area for improvement. I was unable to use Wireshark on Windows, and I couldn't capture it, as I'm unsure how to configure the wireless card into monitoring mode on Windows. The process was straightforward on Linux, but it wasn't the case on Windows OS. It seems Wireshark isn't compatible with all OS. For example, you can analyze the log, and you can analyze it on the Windows server, but you can't do a capture in Windows. Configuring Wireshark for Windows isn't as easy as configuring it for Linux."

"This product needs to improve the UI."

"Wireshark could be improved by adding more monitoring features."

"Wireshark could make the filtering rules easier to apply and offer a drag-and-drop option as opposed to type and text."

"There is a disadvantage when it comes to sampling intervals. Additionally, I've heard from a colleague that Wireshark might be less effective in the voice domain."

"The system could be improved upon by adding a better and more powerful data processing engine."

"The decryption of encrypted packets could be better."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"It is inexpensive compared to other monitoring tools."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"The pricing has been fair."

"Prices per license are not huge, but they exist."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"It is free to download and install. It runs on multiple platforms, so how can you go wrong?"

"Wireshark is free of charge, and there's no license involved."

"It is an open-source solution."

"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."

"The solution is open source so is free."

"The tool is free."

"Wireshark is free software, so you can download it and use it for free with no licensing fees."

"Wireshark is an open-source product, so it's free to use."