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IBM SevOne Network Performance Management (NPM) vs Wireshark comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (16th), IT Infrastructure Monitoring (35th), Log Management (35th), Cloud Monitoring Software (27th)
Wireshark
Average Rating
9.0
Reviews Sentiment
6.4
Number of Reviews
64
Ranking in other categories
Network Troubleshooting (2nd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM SevOne Network Performance Management (NPM) is designed for Network Monitoring Software and holds a mindshare of 1.1%, up 1.0% compared to last year.
Wireshark, on the other hand, focuses on Network Troubleshooting, holds 19.7% mindshare, up 13.2% since last year.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Zabbix3.6%
SolarWinds NPM3.6%
Other91.7%
Network Monitoring Software
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
Wireshark19.7%
AirMagnet Survey PRO8.3%
DX Spectrum7.3%
Other64.7%
Network Troubleshooting
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2837244 - PeerSpot reviewer
It System Engineer at a manufacturing company with 5,001-10,000 employees
Packet analysis has improved real-time troubleshooting and simplifies mapping complex data flows
The best features that Wireshark offers are everything. Every time I look into Wireshark, I find something new. The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool. The specific feature I use most is capturing packets of real-time communication and seeing how the packet is working. I rely on all the filters it has to check the protocols and see the communication between one end and another end and what the hops in between are, and if there is a proxy, how it behaves. Everything helps us check out the issue and troubleshoot it. I do not have anything additional to add about the features; everything looks really fine. The graphics are also good, and you can change its graphical features, making it a pretty nice tool. You can also use it with the PCAP file, which is really nice. Wireshark has positively impacted my organization by giving us the ability to capture packets and see into the network how it is working and what we can clarify about the network, specifically how we can remove many hops in the communication channels. A specific example of a measurable outcome is that we have a few switches in our network that, when we use Wireshark analysis, we find should not be needed or can be replaced with automatic switches instead of manual switches, such as switches which do not have any active features and only passive switches. That has saved us a lot of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"It's good to go with SevOne because the creation of thresholds, of policies, the grouping of servers, that is easy."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"The monitoring of the network is very customizable. That is its unique feature."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"The bi-directional integration with ServiceNow has saved me a lot of money in man-hours, over the course of the last few years."
"It is free, easy to use, getting better with every release."
"It has good basic features."
"One of the best products that can provide the details of what is happening with an application and the full life cycle of the response time."
"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."
"The drill-down available for packet analysis is great, as it gives a network security engineer insight into what is going on at the packet level and enables better troubleshooting."
"Wireshark has been getting better and better in the time I've been using it and it is a very helpful tool."
"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."
"The product is simple to implement."
 

Cons

"I think that the upgrade process could be improved, which can be painful at times."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"The only thing that worries me with SevOne is that they were acquired by Turbonomic and now by IBM."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The method of searching for SIP and the way to create the groups."
"The GUI: both the dashboard/user view and the admin tool."
"As I mentioned before, there are cheaper solutions available."
"Would benefit with the addition of AI modules for proactive data insights."
"I would like better control of bandwidth from the service provider."
"Great scalability, but they are beginning to sacrifice ease of use for complexity."
"Its user interface was a little less friendly. They can make its user interface a little bit more friendly."
"The average person would probably find Wireshark hard to use. When I first installed it, I was overwhelmed by all the data it was shooting out. It doesn't make sense until you start doing some research and figure out what everything means. It isn't the most user-friendly tool. It just provides so much information."
"The only thing that I don't like is sometimes there is an update, and something that I was using is either no longer there or it has changed."
"A room for improvement in Wireshark is its ease of use for beginners. It could be better. Another room for improvement in the tool is for it to provide more details about the traffic load. At the moment, Wireshark is adequate for me, so there isn't anything I'd like added to it in its next version."
"Sometimes I need to use tcpdump when I need to check the packets on CLI."
"I would like to see Wireshark improve the ease of application of the command. The command is very powerful, but not easy to apply."
 

Pricing and Cost Advice

"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"There are cheaper solutions available."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"The pricing has been fair."
"It is an open-source solution."
"This is an open-source product that can be used free of charge."
"Wireshark is open source and gives great value and functionality to the network investigation."
"Wireshark is free of charge, and there's no license involved."
"I am using the free version of this solution."
"We are using a freeware version of this solution, so there are no licence costs involved."
"The solution is open source so is free."
"It's free."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Manufacturing Company
10%
Comms Service Provider
7%
University
10%
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise29
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
Wireshark can be improved if it provides the accessibility of capturing packets from one device that is installed in the network without needing the port-mirrored facility. They could provide somet...
What is your primary use case for Wireshark?
Wireshark's main use case is capturing packets and reviewing the data flow over the network. Regarding my main use case for Wireshark, it is a great tool and would be one of the best tools availabl...
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Comversion, ADP, Talbots
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: August 2026.
911,549 professionals have used our research since 2012.