IBM SevOne Network Performance Management (NPM) vs Wireshark comparison

"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"Scalability. I have never had to worry about how to handle really big environments."

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."

"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."

"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."

"With this tool it is interesting to show the info to the client and explain where the traffic is."

"I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."

"It helps in analyzing if something looks suspicious, such as a brute force attack or scanning from somewhere."

"The session-level filtering features are valuable."

"Wireshark saves a lot of time, especially with network troubleshooting."

"The transmission and reception issues are valuable."

"The GUI is easy to use."

"The most valuable feature is the traffic gate, which shows which IPs are getting more bandwidth or traffic."

"The product is simple to implement."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"Would benefit with the addition of AI modules for proactive data insights."

"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."

"User-friendly, multi-tenancy."

"SevOne should work with the graphs legend functionality."

"The Wireshark search function shows green for a correct search and red for an incorrect search. If there were a way to provide a description about what a search - and the similar ones which are available - can do, while a person is typing it, it would make the product easier to use and simultaneously decrease the learning curve."

"The solution’s user interface could be improved."

"Sometimes I need to use tcpdump when I need to check the packets on CLI."

"Wireshark could be improved by adding more monitoring features."

"Wireshark's UI isn't easy to handle and doesn't have as nice a view as Omnipeek."

"Wireshark is similar to an OS defense tool, meaning that it runs on an OS such as Ubuntu and Fedora, but I'm unsure if it's compatible with Windows or if it's a straightforward process to run it on Windows. Right now, my team needs to run Wireshark from a dongle to use it, so it's an OS-dependable tool, and that's an area for improvement. I was unable to use Wireshark on Windows, and I couldn't capture it, as I'm unsure how to configure the wireless card into monitoring mode on Windows. The process was straightforward on Linux, but it wasn't the case on Windows OS. It seems Wireshark isn't compatible with all OS. For example, you can analyze the log, and you can analyze it on the Windows server, but you can't do a capture in Windows. Configuring Wireshark for Windows isn't as easy as configuring it for Linux."

"It would be better if they offered a hybrid version like My Cloud Control."

"The average person would probably find Wireshark hard to use. When I first installed it, I was overwhelmed by all the data it was shooting out. It doesn't make sense until you start doing some research and figure out what everything means. It isn't the most user-friendly tool. It just provides so much information."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Prices per license are not huge, but they exist."

"There are cheaper solutions available."

"It is inexpensive compared to other monitoring tools."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"The pricing has been fair."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"We are using a freeware version of this solution, so there are no licence costs involved."

"Wireshark is an open-source product, so it's free to use."

"It is free."

"I've never personally had to pay for it, making it a highly valuable internet resource that's accessible for use. While they offer some paid versions, our firm has utilized the free version for the past three years."

"Wireshark is free of charge, and there's no license involved."

"This is an open-source product that can be used free of charge."

"We're using the free version of Wireshark."

"It's free."