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IBM SevOne Network Performance Management (NPM) vs Wireshark comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (29th), Server Monitoring (15th), IT Infrastructure Monitoring (36th), Log Management (35th), Cloud Monitoring Software (28th)
Wireshark
Average Rating
9.0
Reviews Sentiment
6.4
Number of Reviews
64
Ranking in other categories
Network Troubleshooting (2nd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM SevOne Network Performance Management (NPM) is designed for Network Monitoring Software and holds a mindshare of 1.1%, up 1.0% compared to last year.
Wireshark, on the other hand, focuses on Network Troubleshooting, holds 17.4% mindshare, up 12.9% since last year.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.1%
Zabbix3.7%
SolarWinds NPM3.7%
Other91.5%
Network Monitoring Software
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
Wireshark17.4%
DX Spectrum8.0%
AirMagnet Survey PRO7.8%
Other66.80000000000001%
Network Troubleshooting
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2837244 - PeerSpot reviewer
It System Engineer at a manufacturing company with 5,001-10,000 employees
Packet analysis has improved real-time troubleshooting and simplifies mapping complex data flows
The best features that Wireshark offers are everything. Every time I look into Wireshark, I find something new. The ability to capture real-time packets and understand how the packet is working and moving through how many hops and to how many points it reaches makes it a wonderful tool. The specific feature I use most is capturing packets of real-time communication and seeing how the packet is working. I rely on all the filters it has to check the protocols and see the communication between one end and another end and what the hops in between are, and if there is a proxy, how it behaves. Everything helps us check out the issue and troubleshoot it. I do not have anything additional to add about the features; everything looks really fine. The graphics are also good, and you can change its graphical features, making it a pretty nice tool. You can also use it with the PCAP file, which is really nice. Wireshark has positively impacted my organization by giving us the ability to capture packets and see into the network how it is working and what we can clarify about the network, specifically how we can remove many hops in the communication channels. A specific example of a measurable outcome is that we have a few switches in our network that, when we use Wireshark analysis, we find should not be needed or can be replaced with automatic switches instead of manual switches, such as switches which do not have any active features and only passive switches. That has saved us a lot of time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"SevOne has improved my organization by taking us to a single pane of glass for alerting on the network reports."
"The most valuable features for us are the huge number of network devices it can monitor."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"The most valuable feature as of late has been the API integration with ServiceNow."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"The reporting capabilities provided important metrics and data that helped in the oversight of our system, network, and overall IT infrastructure, both in terms of applications and hardware."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The options that are required to get the details for the packet drops are good."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature."
"Setup is very easy. It's also possible to change source code and compile if you want to change something in the code, because it's free."
"The most valuable feature of Wireshark is the ability to choose a destination of flow that has not been working as expected."
"Wireshark is the world's most powerful network protocol analyzer tool."
"Wireshark is more advanced and has many features."
"The session-level filtering features are valuable."
"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case."
 

Cons

"I am impressed with their LAN side, WAN side on the Wi-Fi domains, but the SD WAN has room to improve."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"This product needs a lot of handholding and close collaboration with network design resources, in terms of choosing the appliance and the number of licenses."
"Customer service is very bad. The support is a kind of blog where you leave your question or problem, then they try to resolve it as soon as possible."
"They have all been good at trying to understand our use and business, but some push the sale too hard and that is a turn off."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"I think SevOne can improve by providing more details in their release notes regarding enhancements and changes."
"If you want one tool for everything this should not be considered."
"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data."
"The system could be improved upon by adding a better and more powerful data processing engine."
"The Wireshark search function shows green for a correct search and red for an incorrect search. If there were a way to provide a description about what a search - and the similar ones which are available - can do, while a person is typing it, it would make the product easier to use and simultaneously decrease the learning curve."
"Built-in help system is not robust."
"It is not an easy program. You will need to study to use it to its full capabilities (follow a course)."
"With Wireshark, you cannot download and utilize the packet in automation."
"The product is great but I wish there were more of an emphasis on the command line tools."
"It’s helpful only if you have the basic knowledge of networking."
 

Pricing and Cost Advice

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"Prices per license are not huge, but they exist."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."
"I am using the free version of this solution."
"We are using a freeware version of this solution, so there are no licence costs involved."
"Wireshark is an open-source product, so it's free to use."
"It is free."
"It's a stand-alone tool. If there is a commercial license for it I am unaware of it."
"The solution is open source so is free."
"It is an open-source solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
12%
Construction Company
11%
Outsourcing Company
9%
University
11%
Manufacturing Company
10%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise29
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
Wireshark can be improved if it provides the accessibility of capturing packets from one device that is installed in the network without needing the port-mirrored facility. They could provide somet...
What is your primary use case for Wireshark?
Wireshark's main use case is capturing packets and reviewing the data flow over the network. Regarding my main use case for Wireshark, it is a great tool and would be one of the best tools availabl...
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Comversion, ADP, Talbots
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in Network Monitoring Software. Updated: October 2026.
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