IBM Tivoli Composite Application Manager vs OpenText SiteScope comparison

IBM and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. IBM is ranked #59 with an average rating of 6.0, while OpenText is ranked #41 with an average rating of 7.8. IBM holds a 0.2% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 50% of IBM users are willing to recommend the solution, compared to 91% of OpenText users who would recommend it.

IBM Tivoli Composite Applic...

Read 2 IBM Tivoli Composite Application Manager reviews

693 Views
430 Comparison Views

50% willing to recommend

OpenText SiteScope

Read 24 OpenText SiteScope reviews

1,788 Views
889 Comparison Views

91% willing to recommend

IBM Tivoli Composite Applic...

OpenText SiteScope

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and IBM Tivoli Composite Application Manager are two leading solutions in IT infrastructure and application management. IBM Tivoli Composite Application Manager seems to have the upper hand due to its superior feature set, which users find worth the price.

What features are offered by OpenText SiteScope in comparison to IBM Tivoli Composite Application Manager?

OpenText SiteScope is praised for its comprehensive monitoring capabilities, flexible reporting, and extensive scripting support. IBM Tivoli Composite Application Manager stands out with its advanced automation features, deep integrations, and robust analytics.

What areas of improvement can be found in OpenText SiteScope in comparison to IBM Tivoli Composite Application Manager?

Users of OpenText SiteScope suggest enhancements in performance, more intuitive configuration, and better documentation. For IBM Tivoli Composite Application Manager, users highlight the need for improved usability, faster deployment processes, and more straightforward maintenance.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to IBM Tivoli Composite Application Manager?

OpenText SiteScope is reviewed as easy to deploy, with users appreciating its straightforward installation and configuration. Customer service is marked as responsive and helpful. IBM Tivoli Composite Application Manager has a more complex deployment process but is balanced by its strong customer support.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to IBM Tivoli Composite Application Manager?

OpenText SiteScope users find the setup cost reasonable and foresee a positive ROI soon after deployment. IBM Tivoli Composite Application Manager's higher initial setup cost is recognized, but users acknowledge this is justified by the superior features and functionalities, which ultimately deliver a significant long-term ROI.

To learn more, read our detailed IBM Tivoli Composite Application Manager vs. OpenText SiteScope Report (Updated: October 2024).

Buyer's Guide

IBM Tivoli Composite Application Manager vs. OpenText SiteScope

October 2024

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Categories and Ranking

IBM Tivoli Composite Applic...

Ranking in Application Performance Monitoring (APM) and Observability

59th

Average Rating

6.6

Reviews Sentiment

4.3

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of IBM Tivoli Composite Application Manager is 0.2%, down from 0.3% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christian Campos

Sales manager at Prodeo Innovation

Integrates well with IBM technologies, but it's outdated and lacks essential features

Implementing synthetic monitoring for our Internet banking site has been challenging. The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively. I have concerns about the complexity of the tool and the challenges in managing it effectively. The support provided is not satisfactory, and the specialists available lack sufficient training and expertise in using the tool.

Read full review

Christopher M Cook

Senior Service Analyst at Exelon

Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."

"The solution is very stable. We never had any issues with stability."

"It's integrated with different monitoring tools, such as AppDynamics."

"The URL monitoring is excellent."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."

"For the system environment, SiteScope can be useful."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"The most valuable feature of SiteScope is its infrastructure monitoring."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

More OpenText SiteScope pros

Cons

"The user interface was not good."

"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"They should provide more templates for new vendor devices."

"More out of the box Cloud integration and capabilities."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"The graphs and dashboard in the solution are areas that need improvement."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"It may lack some features other products in the category have like more detailed transaction tracking."

More OpenText SiteScope cons

Pricing and Cost Advice

"I would rate the pricing a nine to ten. It is very expensive."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Licensing is a little steep."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

More OpenText SiteScope pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

35%

Government

11%

Computer Software Company

Insurance Company

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM Tivoli Composite Application Manager?

IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used.

See all answers

What needs improvement with IBM Tivoli Composite Application Manager?

See all answers

What advice do you have for others considering IBM Tivoli Composite Application Manager?

I would rate IBM Tivoli Composite Application Manager a six out of ten. The monitoring tool we currently use is outdated and lacks essential features for monitoring customer experience. We face lim...

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improv...

See all answers

Comparisons

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Compared 39% of the time

IBM Application Performance Management vs IBM Tivoli Composite Application Manager

Compared 24% of the time

Azure Monitor vs IBM Tivoli Composite Application Manager

Compared 22% of the time

IBM Instana Observability vs IBM Tivoli Composite Application Manager

Compared 15% of the time

More IBM Tivoli Composite Application Manager Competitors

Dynatrace vs OpenText SiteScope

Compared 14% of the time

AppDynamics vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 13% of the time

SCOM vs OpenText SiteScope

Compared 11% of the time

Prometheus vs OpenText SiteScope

Compared 10% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

IBM Tivoli Composite Application Manager report

Download IBM Tivoli Composite Application Manager product report

Buyer's Guide

OpenText SiteScope

November 2024

Download OpenText SiteScope product report

Also Known As

Tivoli Composite Application Manager

Micro Focus SiteScope, HPE SiteScope, SiteScope

Learn More

IBM

OpenText

Overview

IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

Sample Customers

Michelin Tire Corp

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

IBM Tivoli Composite Application Manager vs. OpenText SiteScope

October 2024

Free Report: IBM Tivoli Composite Application Manager vs. OpenText SiteScope

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