OpenText 360 for SharePoint vs iGrafx Process360 Live Platform comparison

iGrafx and OpenText are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #23 with an average rating of 8.3, while OpenText is ranked #27 with an average rating of 8.5. iGrafx holds a 0.8% mindshare in BPM, compared to OpenText’s 0.3% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

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91% willing to recommend

OpenText 360 for SharePoint

Read 15 OpenText 360 for SharePoint reviews

533 Views
361 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

OpenText 360 for SharePoint

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and iGrafx Process360 Live Platform are prominent tools in the document and process management sector, with OpenText showcasing superior integration with Microsoft environments, making it preferable for enterprises using Microsoft solutions, while iGrafx is noted for strong process optimization features suitable for organizations focused on process improvement.

Features: OpenText 360 for SharePoint offers seamless integration with SharePoint, excellent document management, and strong collaboration tools within Microsoft ecosystems. iGrafx Process360 Live Platform includes superior process modeling, robust visualization tools, and comprehensive process optimization capabilities.

Room for Improvement: OpenText could improve its initial deployment time and configuration requirements within Microsoft systems. There is also room for enhancing non-Microsoft environment compatibility. iGrafx could benefit from lowering its initial investment requirements, enhancing UI customization for all users, and improving awareness of its deeper functionalities among customers.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform is known for its cloud-based rapid deployment and responsive customer service, while OpenText 360 for SharePoint, although requiring more configuration, integrates well with Microsoft support structures once set up.

Pricing and ROI: OpenText 360 for SharePoint often offers lower initial costs due to Microsoft package deals, providing quicker ROI for Microsoft users. iGrafx, while requiring higher initial investment, delivers extensive long-term benefits and ROI through process optimization.

To learn more, read our detailed OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform Report (Updated: April 2025).

Buyer's Guide

OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

April 2025

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Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

23rd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (17th), Process Mining (9th)

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

27th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 0.8%, up from 0.7% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 0.3%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

Has a strong and easy integration with Teams but the workflows could be more intuitive

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We found the technical support to be helpful."

"It has simplified compliance with regulations and company standards."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"The solution's technical support is of good quality since they offer fast and seamless services."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

More iGrafx Process360 Live Platform pros

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."

"The collaborative environment for long-term archival or record management is great."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

More OpenText 360 for SharePoint pros

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"It would be nice to have a Spanish user interface available to us."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"With iGrafx, the implementation and the licensing were pretty complex."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

More iGrafx Process360 Live Platform cons

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"The user interface could definitely be improved."

"The platform's workflows could be more intuitive and easier to use."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"They need to come with more out of the box solutions, rather than depending on customers to develop them."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"It has a reasonable price."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"The solution has a very complex pricing model."

"Pricing is a part of the enterprise agreement that we have."

"SharePoint uses a subscription model."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"On-premises version is expensive"

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

11%

Manufacturing Company

University

Financial Services Firm

23%

Government

11%

Legal Firm

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

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What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Pricing is very affordable as it is part of the Office 365 ( /products/office-365-reviews ) suite, costing around five dollars per user. I am satisfied with the pricing.

See all answers

What needs improvement with OpenText 360 for SharePoint?

The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API...

See all answers

Comparisons

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Visio vs iGrafx Process360 Live Platform

Compared 18% of the time

Lucidchart vs iGrafx Process360 Live Platform

Compared 12% of the time

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More iGrafx Process360 Live Platform Competitors

No data available

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

April 2025

Download iGrafx Process360 Live Platform product report

Buyer's Guide

OpenText 360 for SharePoint

March 2025

Download OpenText 360 for SharePoint product report

Also Known As

No data available

Process 360, Global 360, OpenText Process 360

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Multinational Bank

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

April 2025

Free Report: OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

Find out what your peers are saying about OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2025.

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