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Infraon IMS vs SolarWinds Hybrid Cloud Observability comparison

EverestIMS and SolarWinds are both solutions in the Cloud Monitoring Software category. EverestIMS is ranked #44, while SolarWinds is ranked #38. EverestIMS holds a 0.2% mindshare in CMS, compared to SolarWinds’s 0.2% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.
Infraon IMS
Read 8 Infraon IMS reviews
  • 234 Views
  • 118 Comparison Views
100% willing to recommend
SolarWinds Hybrid Cloud Obs...
Read 3 SolarWinds Hybrid Cloud Observability reviews
  • 155 Views
  • 92 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Infraon IMS and SolarWinds Hybrid Cloud Observability based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Infraon IMS vs. SolarWinds Hybrid Cloud Observability Report (Updated: March 2025).
Buyer's Guide
Infraon IMS vs. SolarWinds Hybrid Cloud Observability
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Cloud Monitoring Software
44th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (87th), Server Monitoring (28th), IT Infrastructure Monitoring (60th)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
38th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Infraon IMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
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Ravi Khanchandani - PeerSpot reviewer
A unified platform designed to monitor the entire infrastructure
The tool's escalation process needs improvement. More support is needed for the new generation of solutions, particularly SD-WAN support and newer storage components. Additionally, as more vendors move towards API-based monitoring, we anticipate SolarWinds HCO will increase integrations with other solutions. Another area for improvement is reporting. With infrastructure becoming increasingly diverse, the static infrastructures of the past are evolving into dynamic setups. Traditionally, we had wireless in the office, a backend Internet connection, and connections to head offices and data centers. With the advent of SD-WAN, multiple service providers, and cloud-based options, infrastructure is more dynamic. Today, most customers are not using on-premise solutions exclusively; they are opting for Office 365, G Suite, or similar services. Therefore, monitoring requirements are no longer limited to on-premise infrastructure but span diverse environments—some on-premise, some in the cloud. This is why SolarWinds is moving towards hybrid cloud observability. We would like to see more integrations and support for third-party vendors. For example, current support for Google Cloud Platform (GCP) is limited, and expanding this support would be beneficial.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The backup, restore, and comparison features are all good."
"The feature that I like the most and the best part is the customization."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring."
"SolarWinds Hybrid Cloud Observability offers very good community support with many documents and best cases for various situations."
"I rate my satisfaction with SolarWinds Hybrid Cloud Observability at nine out of ten."
"The initial setup is straightforward and quick if prerequisites are met, taking only a couple of days."
 

Cons

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"Email support is a bit slow. Once you drop an email, it takes time."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"Event management features can be added as it has limited capability to ingest events from external sources."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
 

Pricing and Cost Advice

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The pricing is reasonable, given the features that they provide."
"Licensing is calculated on a per-user basis."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Construction Company
11%
Real Estate/Law Firm
11%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
See all answers
What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
See all answers
What needs improvement with SolarWinds Hybrid Cloud Observability?
The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English.
See all answers
What is your primary use case for SolarWinds Hybrid Cloud Observability?
The SolarWinds Hybrid Cloud Observability solution is primarily used by companies that need to manage their IT systems. It allows me to monitor different systems, servers, databases, and applicatio...
See all answers
 

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Product Reports

Buyer's Guide
Infraon IMS
April 2025
Infraon IMS reportDownload Infraon IMS product report
Buyer's Guide
Cloud Monitoring Software
March 2025
SolarWinds Hybrid Cloud Observability reportDownload SolarWinds Hybrid Cloud Observability product report
 

Also Known As

Everest IMS
No data available
 

Overview

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?
  • Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
  • Ease of Customization: Allows adjustments to meet specific requirements.
  • Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
  • Role-Based Access: Facilitates secure, controlled management.
  • Integration Capabilities: Streamlines operations with various platforms.
  • Alerting Mechanisms: Improves incident response with timely notifications.
  • Workflow Automation: Simplifies and accelerates routine processes.
  • Graphical User Interface: Increases user-friendliness and insight accessibility.
What benefits or ROI can users expect?
  • Automated Processes: Reduces manual effort, increasing efficiency.
  • Network Insights: Provides detailed data for proactive management.
  • Comprehensive Reporting: Delivers valuable information for decision-making.
  • Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS

SolarWinds Hybrid Cloud Observability enhances IT operations with comprehensive visibility across hybrid environments for improved performance and uptime.

Providing a unified platform, SolarWinds Hybrid Cloud Observability allows IT teams to manage, monitor, and optimize both on-premises and cloud resources. It integrates seamlessly with existing tools, improving efficiency with robust data analytics and visualization. Its advanced features decrease time-to-resolution for system issues and help maintain system health.

What are the most important features of SolarWinds Hybrid Cloud Observability?
  • Comprehensive Visibility: Provides insights into network, application, and infrastructure performance.
  • Seamless Integration: Works with cloud and on-premises systems for unified management.
  • Data Analytics: Leverages advanced analytics for performance monitoring and optimization.
  • Visualization Tools: Offers dashboards and visual representations of key performance indicators.
  • Scalability: Adapts to growing business needs with flexible deployment options.
Which benefits and ROI aspects should users look for?
  • Improved System Uptime: Reduces downtime with proactive monitoring.
  • Efficient Resource Allocation: Optimizes resource usage for cost savings.
  • Faster Issue Resolution: Decreases time required to identify and fix issues.
  • Enhanced IT Productivity: Streamlines workflows, enabling more focus on strategic activities.

SolarWinds Hybrid Cloud Observability is implemented across multiple industries like healthcare, finance, and manufacturing to ensure reliable performance and security of IT ecosystems. Its adaptability and comprehensive coverage make it a favored choice for enterprises managing both legacy and cloud-based infrastructures.

SolarWinds
 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Information Not Available
Buyer's Guide
Infraon IMS vs. SolarWinds Hybrid Cloud Observability
March 2025
Free Report: Infraon IMS vs. SolarWinds Hybrid Cloud Observability
Find out what your peers are saying about Infraon IMS vs. SolarWinds Hybrid Cloud Observability and other solutions. Updated: March 2025.
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