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Ionic vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.0
Salesforce customer service is praised for responsiveness and expertise, but technical support has mixed feedback on response time.
 

Room For Improvement

No sentiment score available
Sentiment score
5.1
Salesforce Platform struggles with high costs, complex interface, integration issues, and needs improved automation, AI, and pricing flexibility.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
 

Scalability Issues

No sentiment score available
Sentiment score
8.3
Salesforce Platform efficiently scales for various user counts, supports customization, and accommodates both small and large organizations effectively.
Salesforce's scalability was not a problem.
 

Setup Cost

No sentiment score available
Sentiment score
7.5
Salesforce Platform is considered costly, with complex pricing and negotiation needed, though some find its features justify the expense.
 

Stability Issues

No sentiment score available
Sentiment score
8.1
Salesforce Platform is praised for its stability, minimal glitches, rare issues, timely updates, and overall reliable performance.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Salesforce Platform enhances productivity with quick delivery, scalability, integration, customization, user-friendly features, and comprehensive CRM capabilities.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Ionic
Ranking in Mobile Development Platforms
8th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
92
Ranking in other categories
PaaS Clouds (7th), Rapid Application Development Software (8th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of November 2024, in the Mobile Development Platforms category, the mindshare of Ionic is 7.7%, down from 8.9% compared to the previous year. The mindshare of Salesforce Platform is 9.1%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms
 

Featured Reviews

Nakul Kundaliya - PeerSpot reviewer
The best cross-platform solution of its kind, with good performance and live reloading
Ionic is a cross-platform framework, so when we compare Ionic with native Android and iOS, we can see the drawbacks. For example, if you need to work on very high-level aspects of an application such as animation, even if everything else is not putting load on the app, you will still see high load from the server side. You will eventually find yourself getting lots of image, video, and hardware-related work to deal with. This is the main limitation of Ionic because we still have to depend on the native Android and iOS code. However, in other ways we can achieve the same performance with Ionic as we can achieve with native Android code. One feature I would like to see added is the code post. The code post is a very good feature I encountered when using React Native. Inside the code post, you don't need to deploy your application again when you're modifying your code. You just need to run one command, and each and every server will automatically receive the latest modification. A similar feature in Ionic would be appreciated. Another drawback of Ionic has to do with the no-code service that they provide, where you just need to drag and drop your components to build your application. I feel that, coding-wise, it isn't a good feature. And, for instance, if you're making an API call, they would only provide the UI, so you would still need to take some time to modify it. Because of this, I considered simply building our UI from scratch. Apart from that, one other disadvantage is when you're using a type of plugin like AdSense for putting adverts in your application, Ionic would take a percentage of whatever profit you make.
ChrisTook - PeerSpot reviewer
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.
report
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Insurance Company
8%
University
7%
Real Estate/Law Firm
7%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ionic?
Being able to have one set of code is valuable. I don't have to recode for different platforms. I don't have to recode for Xcode, Angular, or Android. So, the biggest feature for me is that it's a ...
What needs improvement with Ionic?
When they jumped from version 3 to version 4, 5, and 6, they introduced something called Capacitor, which is basically the tool that you use to convert your code to Xcode, etc. They have a few plug...
What is your primary use case for Ionic?
We are using it for mobile applications that we are publishing to iOS, Huawei, and Google Play Store. It's a very nice hybrid framework for mobile applications.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Learn More

Video not available
 

Overview

 

Sample Customers

MRA, Napa Group, Sworkit, Airbus, Sense Corp, Interactive Gaming Company, Pacifica, Untapp'd, Diesel, National Museum of African American History and Culture
ADP
Find out what your peers are saying about Ionic vs. Salesforce Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.