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Ionic vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Ionic
Ranking in Mobile Development Platforms
8th
Average Rating
8.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
90
Ranking in other categories
PaaS Clouds (7th), Rapid Application Development Software (8th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of November 2024, in the Mobile Development Platforms category, the mindshare of Ionic is 7.7%, down from 8.9% compared to the previous year. The mindshare of Salesforce Platform is 9.1%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms
 

Featured Reviews

Dansteve Adekanbi - PeerSpot reviewer
Mar 17, 2024
Great user acceptance and reliability, multiple teams not required, with prompt customer service
As a developer, I would say one of the improvements is more plugins. More plugins give you the ability to do more interactions with the framework over the library. As a user, I would say more flexibility in terms of look and feel. So far Ionic is very fluid. You might not really know, it is web-based technology. I know recently it has gone through a lot of updates, but it can also be improved and become stronger. Ionic allows you to get the best customization ever, but there is nothing like having more. The more customization you get, the easier it is for you to be able to build more quality apps.
ChrisTook - PeerSpot reviewer
Jun 21, 2022
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is secure, reliable, and packed with features so we can easily implement apps even in the most complex situations."
"The most valuable feature of Ionic is the ease of use and the simple connection of the applications. Additionally, the documentation is good in the Ionic application, and beginners can easily learn and download their own application using Ionic. Everyone can easily switch out, their domain, from native applications to hybrid applications."
"I like that I can place the code and escalate data storage. I also like that it's user-friendly. Nothing is complex in Ionic."
"With the Capacitor feature, you have access to the native attributes of your phone such as your camera. This makes work a lot easier."
"Because it's a hybrid mobile app framework, it is easy for us to develop iOS as well as Android apps for our customers with the same resource skills. We didn't have to have separate iOS teams and Android teams to build the apps. We still have to use the Apple Xcode for iOS, but the main development happens with JavaScript, HTML, and CSS. We don't have to write separate code bases in scripts for iOS and Android. We create apps using web-based technology."
"Ionic is easy to upgrade and is helpful for design purposes. It also is quite common and easy to use. It is a very reliable application. It's easy to write on and print. The UI is easy to use as well. My organization chose to go with Ionic because we can access both Android and iOS applications."
"Ionic's best features are its hybrid app development, design, and tags."
"Ionic's best feature is that it's not necessary to write your own custom codes as all the hybrid is provided by Angular."
"The solution provides a preferred method of backing up data."
"The reporting tools are very solid."
"Salesforce provides customization that aligns with our organization's lifecycle management of opportunities. It integrates with our call records, meeting notes, and the Outlook calendar, which helps in mapping roles and managing opportunities effectively."
"There are no major performance issues in the solution."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"The solution is easy to use."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"Checking out or extracting a report is just a click away."
 

Cons

"It would be good if the mobile version uses something other than JavaScript and HTML."
"It would be better if it had a speed niche system. There are a lot of things we need that weren't in the latest version. But I think they will be adding something."
"Ionic could improve in the Native mode because while we do testing it is difficult to find the root cause of problems. It could be more user-friendly."
"Documentation for migrations and compatibility is insufficient."
"There could be better support for augmented reality and other things. Geolocation and background app activity are some of the things that are a little more clumsy at the moment and could be improved."
"The navigation within this solution could be improved; it is currently quite complicated to move through the different tabs."
"Ionic's UI component doesn't always look like the native mobile app."
"They started writing Capacitor to get rid of PhoneGap and Cordova, but they haven't yet got all the libraries and all the functionalities. They want you to start using Capacitor, but they don't have all the libraries there. They're developing them as they go. So, currently, you have to mix and match the three. When it comes to mobile applications, I would only like to use Capacitor. I don't want to jump between Cordova and Capacitor or have both of them. That's the main thing for me, but they have been working on it."
"The solution's UI is horrible."
"The reporting needs improvement and the dashboard could have more components added."
"I don't have any notes for improvement. It serves us well."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
 

Pricing and Cost Advice

"The solution's open source option is free with no licensing fees."
"The starting cost for the enterprise option is around one hundred dollars per month."
"You can use the free version, but if you still want to buy it, the price starts from $499/month."
"We pay 50,000 dinars per month."
"Ionic is an open-source solution, it is free."
"I think most of the plugins for Ionic are open source, and you can do a lot with many of the basic features. However, if you need to use a premium plugin for something like extra scroll list functionality, Ionic will ask for a certain sum of money."
"You don't have to pay anything except for certain projects. For example, Appflow has some costs related to it but you don't have to use it. You can also pay for extra support."
"Ionic is an open source solution, and there are no hidden fees."
"The product's additional features can be expensive."
"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"Salesforce is cheap."
"It is very expensive. Its licensing is on a monthly basis."
"rice-wise, the solution is reasonable for what we're getting."
"I have heard that it is fairly priced. It offers ROI."
"In general, the price is an area where there is always room for improvement."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Insurance Company
9%
Real Estate/Law Firm
7%
University
7%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ionic?
Being able to have one set of code is valuable. I don't have to recode for different platforms. I don't have to recode for Xcode, Angular, or Android. So, the biggest feature for me is that it's a ...
What needs improvement with Ionic?
When they jumped from version 3 to version 4, 5, and 6, they introduced something called Capacitor, which is basically the tool that you use to convert your code to Xcode, etc. They have a few plug...
What is your primary use case for Ionic?
We are using it for mobile applications that we are publishing to iOS, Huawei, and Google Play Store. It's a very nice hybrid framework for mobile applications.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Comparisons

 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Learn More

Video not available
 

Overview

 

Sample Customers

MRA, Napa Group, Sworkit, Airbus, Sense Corp, Interactive Gaming Company, Pacifica, Untapp'd, Diesel, National Museum of African American History and Culture
ADP
Find out what your peers are saying about Ionic vs. Salesforce Platform and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.