IQ Bot vs WorkFusion comparison

Read 32 WorkFusion reviews

670 Views
250 Comparison Views

84% willing to recommend

IQ Bot

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

WorkFusion and IQ Bot both compete in the document processing space with strong emphasis on machine learning and OCR capabilities. WorkFusion has an edge with its robust RPA tools, scalability, and flexibility without needing APIs.

Features: WorkFusion offers robust RPA Express tools, SAP integrations, and customizable workflows, making it adaptable for complex business needs. Its scalability and flexibility across multiple systems are significant highlights. IQ Bot is known for user-friendly implementations and effective OCR efficiency, with adaptability to various document layouts as a key feature. It also provides integration with Automation Anywhere, enhancing functionality.

Room for Improvement: WorkFusion should improve its ERP solution integrations and simplify its graphical interface for easier automation tasks. Enhancements in AI usability with less code-intensive interfaces are also suggested. IQ Bot can benefit from greater flexibility in document format handling, more competitive pricing, and enriched machine learning capabilities for complex document variations.

Ease of Deployment and Customer Service: WorkFusion supports various deployment models such as on-premises and hybrid cloud, but customer service reviews are mixed due to slow response times. IQ Bot supports deployment in private, public, and hybrid clouds. It is praised for prompt technical support and smooth integration with existing systems, offering consistent technical support.

Pricing and ROI: WorkFusion offers significant ROI through efficiency and scalability, justifying its higher cost for larger enterprises. IQ Bot is also costly, especially when combined with Automation Anywhere, making it less affordable for smaller enterprises despite its functionality. More flexible pricing options could enhance its appeal to a broader range of businesses.

To learn more, read our detailed IQ Bot vs. WorkFusion Report (Updated: March 2025).

Download the complete report

IQ Bot vs. WorkFusion

March 2025

Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IQ Bot

Ranking in Intelligent Document Processing (IDP)

4th

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Intelligent Document Processing (IDP)

8th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (14th), Robotic Process Automation (RPA) (8th)

Mindshare comparison

As of April 2025, in the Intelligent Document Processing (IDP) category, the mindshare of IQ Bot is 2.5%, down from 4.3% compared to the previous year. The mindshare of WorkFusion is 2.1%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Featured Reviews

Neethushree S

QA in RPA at Merck Group

User-friendly and code reusability feature for efficient utilization of existing code repositories

Building IQ bots is time-consuming. Initially, script-wise, it would take a lot of time and also the testing of testing part of it. Probably there might be something that has been advanced now, but I'm talking about before six months. Maybe there has been an enhancement, but during the time that we were working, the time that would take up to build the requirements initially would need a lot of time. In future releases, Automation Anywhere should promote this product more to make it more visible. It should be promoted to increase its visibility and awareness.

Read full review

Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good templates means that all basics are pre-defined."

"The product is easy to use and easy to deploy."

"It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

"IQ Bot uses AI technology to extract data from PDF files by analyzing and splitting a particular PDF file into separate groups."

"The initial setup is easy."

"The most valuable feature of IQ Bot is that any user can customize it on their own, and they don't need to get in touch with Automation Anywhere."

"The product's intelligent OCR capabilities are particularly effective for data extraction. It utilizes AI models that require only one or two templates to process all invoices."

"IQ Bot has the capability to identify changes and remap its settings accordingly. It also has the ability to learn."

More IQ Bot pros

"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."

"It's a pretty robust product."

"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."

"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"We can see that its competitive ability is quite good."

More WorkFusion pros

Cons

"It's not intuitive from a user standpoint."

"There's still room for improvement in IQ Bot because sometimes, my team has certain types of PDFs that need to be grouped, for example, five types of videos need to be sorted to get data, but it was impossible to do in the solution. There's even an instance when I'm extracting data, for example, the invoice numbers, and I trained IQ Bot to do the extraction just for the invoice numbers, but it failed to do it. There could be some exceptions that the product developer is working on, but it could take time because sometimes IQ Bot works, and sometimes it doesn't, so the error isn't because of the developer. The error lies with the system. Another area for improvement in the solution is that during installation, it makes your machine drastically slow. It requires you to have RAM of 16 GB and a 500 GB hard disk, but that's still not enough. Slow downloading is also an area for improvement in IQ Bot because whenever you try to execute bots around 20MB to 100MB, for example, that will be downloaded from the cloud to local machines, and this process could take between seven to eight minutes, and this could be frustrating especially when you're trying to showcase it to a customer. Bot downloading into a local machine shouldn't be taking more than five minutes because it's embarrassing in front of clients. It's good that Automation Anywhere provides a cloud version for IQ Bot, but if you're unable to execute it fast, then that's not very good. I was working for one client in Brazil and there was a time I was showing the bot to them and it was taking around seven minutes to get downloaded on the local machine, and I even tried to connect with the support team, but that still didn't get me anywhere. If you're working on some code and you're executing a bot, you need to change one line and the bot will download completely, so it should be pipeline or SVN or Git. If you've downloaded a 50MB bot, you just change one variable name, but then you have to download the 50MB code again, and it makes you wonder why you need to download the complete code. You have to double-check if you already have the code in your folder, and why would you need to download it again. Only one line should be changed for the download time to decrease drastically, but right now, you need to be downloading the code completely, so if you're executing a 100MB bot fifty times, then that means it will be downloaded fifty times as well. IQ Bot is not a straightforward solution, so my team is struggling with it. Currently, my company has been doing some R&D about the solution, and it has several main problems that need to be addressed. What I'd like to see in the next version of the solution is support for unstructured PDFs because currently, it's a very good solution for structured PDFs."

"Product algorithms could be improved."

"It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture."

"The success rate must be improved."

"IQ Bot uses an API OCR engine. At times, they can't accommodate some text in Korean. Also, Korean characters are not cognitive at times."

"Could improve with regard to hand-written documents."

"It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition."

More IQ Bot cons

"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."

"The user experience could be better both from an RPA perspective and from a business perspective."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complicating workflow creation."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."

More WorkFusion cons

Pricing and Cost Advice

"Solutions from Automation Anywhere are expensive."

"The licensing is on a yearly basis, and I am happy with the pricing."

"IQ Bot is expensive compared to other solutions."

"IQ Bot's pricing is reasonable compared to other solutions but should be decreased further."

"It has an average cost."

"There are more affordable solutions than this."

"The licensing is under usage per page, and I wouldn't recommend it."

"The solution is cost-effective compared to other market tools."

More IQ Bot pricing and cost advice

"Find it online."

"We are on an annual contract to use the solution."

"I can't speak to pricing. It's a contract signed by upper management."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"It is not the most expensive solution, but it is also not the cheapest."

More WorkFusion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.

See recommendations

846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Financial Services Firm

Government

Financial Services Firm

29%

Computer Software Company

14%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

When evaluating Robotic Process Automation, what aspect do you think is the most important to look for?

My answer is going to a bit different as I am a business user with limited programming skills 1. Software costs including recurring fees are very important. Automation Anywhere wants to charge a ...

What do you like most about IQ Bot?

IQ Bot is relatively easy to use and develop.

What is your experience regarding pricing and costs for IQ Bot?

Pricing is a significant concern as IQ Bot is costly. The competition, particularly with hyperscalers like Azure ( /products/microsoft-azure-reviews ) and AWS ( /products/amazon-aws-reviews ), offe...

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.

What needs improvement with WorkFusion?

WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...

UiPath Document Understanding vs IQ Bot

Comparisons

Compared 58% of the time

ABBYY Vantage vs IQ Bot

Compared 42% of the time

More IQ Bot Competitors

UiPath vs WorkFusion

Compared 40% of the time

Microsoft Power Automate vs WorkFusion

Compared 14% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

ELMA 365 vs WorkFusion

Compared 8% of the time

IBM BPM vs WorkFusion

Compared 5% of the time

More WorkFusion Competitors

Product Reports

Download IQ Bot product report

IQ Bot

April 2025

Download WorkFusion product report

March 2025

Overview

What is IQ Bot?

IQ Bot is a leading, highly-regarded next-generation Intelligent Document Processing (IDP) solution and part of Automation Anywhere, which is the industry leader in the Robotic Process Automation (RPA) marketplace.

IQ Bot utilizes various AI technologies, such as fuzzy logic, machine learning ( ML), computer vision, optical character recognition (OCR), and natural language processing (NLP) coupled with the strength of RPA to instantly identify, export, and authenticate information from various business documents, such as emails, invoices, receipts, charts, and more. This process is known as Intelligent Document Processing (IDP). IDP is an integral part of today’s business process. IDP and RPA work together to create an effective necessary tool to fully automate and streamline enterprise business processes.

The basic functions of an effective IDP solution are as follows:

Initialization: Business documents generally have varying levels of quality, which can have adverse effects on the data extraction process. Initialization will take appropriate steps to ensure documents are “repaired” by utilizing various methods to improve the overall document quality.
Categorization: Often, business documents contain numerous pages with several different types of documents, such as invoices, receipts, applications, etc. These all need to be properly categorized and classified.
Extraction: Generally, an IDP solution has pre-set protocol templates that can be populated with the exact field for extraction. The appropriate information is extracted from the documents and then the accuracy of the extracted information is confirmed.
Post-Processing: The final step sends the data through a process of protocol checks to help improve the overall AI procedures and improve future results. These could be automated processes or human interaction to better facilitate continued learning and improved processes as time goes on.

IQ Bot is an intuitive, intelligent, next-gen bot solution that uses multiple cognitive capabilities and is able to learn easily and rapidly from human behavior to become faster and incredibly accurate with every progressive cycle. IQ Bot integrates well with other third-party cognitive solutions, like Watson. With effective training, IQ Bot can also accurately recognize handwritten documents. IQ Bot is very easy to configure and is extremely cost-effective. Finally, IQ Bot has both on-premises and cloud options for flexible seamless deployment, lower TCO, and a quickly realized ROI. IQ Bot is the intelligent digital workforce solution for today’s enterprise business needs.

Reviews from Real Users

Vikas K., CFO at Travel Food Services ltd, relates, "The extraction feature is the most valuable one of IQ Bot."

Celestine, Director Intelligent Automation at a tech services company, tells us, "The ability to train itself is a good, valuable feature. It is one of the most stable RPA products at present. Installation is easy for IQ Bot, and they provide good technical support."

German C., PMO Manager (Peruvian Branch) at Globalhitss, says, "It is very easy to set up and use this tool to get information from documents. It can get the information about the purchase order number, average, description of purchase orders in several formats without any problem."

Automation Anywhere

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Synergy

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street