ITRS Geneos vs ManageEngine Applications Manager comparison

ITRS Geneos vs. ManageEngine Applications Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

29th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (46th), IT Infrastructure Monitoring (31st)

ManageEngine Applications M...

Ranking in Application Performance Monitoring (APM) and Observability

42nd

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (35th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.4%, up from 1.3% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Ossama Arab

Project Coordinator at United Al Saqer Group LLC

Anomaly detection maintains the system's health and good for monitoring

The primary use case is for services and incident management. The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center. ManageEngine is for incident management and monitoring. The inventory of assets needs improvement. The asset…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"I always appreciate Geneos's stability and ease of use."

More ITRS Geneos pros

"ITSM is a valuable feature, it complies with the requirements in Pakistan."

"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."

"The most valuable feature of this solution is its ease of use."

"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."

"I am impressed with the tool's reporting feature which is simple."

"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."

"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."

"The initial setup was straightforward, without complexity."

More ManageEngine Applications Manager pros

Cons

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Data visualization – real time and historical – is a weakness."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."

"The inventory of assets needs improvement."

"One area of improvement is the dashboard should be more readable and available."

"The information provided by ManageEngine is not deep-dive like IBM and CA provide."

"The problem is that implementation requires a significant amount of mapping effort."

"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."

"The dashboards in the interface need a lot of work."

"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."

More ManageEngine Applications Manager cons

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The pricing seems reasonable. We're happy enough with it."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing and licensing is based on the requirements."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"The solution's licensing costs are yearly."

"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."

"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."

"Its price is good."

"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."

"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."

"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."

"It is a cost-effective solution."

More ManageEngine Applications Manager pricing and cost advice

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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848,396 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Computer Software Company

21%

Financial Services Firm

15%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

What do you like most about ManageEngine Applications Manager?

ManageEngine Applications Manager's installation is pretty easy.

What is your experience regarding pricing and costs for ManageEngine Applications Manager?

The solution is noted for its cost-effectiveness, a crucial consideration for potential users.

What needs improvement with ManageEngine Applications Manager?

The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience.

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Splunk Enterprise Security vs ITRS Geneos

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Compared 22% of the time

Splunk AppDynamics vs ManageEngine Applications Manager

Compared 14% of the time

Dynatrace vs ManageEngine Applications Manager

Compared 10% of the time

Prometheus Group vs ManageEngine Applications Manager

Compared 10% of the time

Azure Monitor vs ManageEngine Applications Manager

Compared 9% of the time

More ManageEngine Applications Manager Competitors

Product Reports

ITRS Geneos

Download ITRS Geneos product report

ManageEngine Applications Manager

Download ManageEngine Applications Manager product report

ManageEngine Applications Manager report

Also Known As

Geneos

Applications Manager

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.

ManageEngine Applications Manager Benefits

Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:

Gain real-time comprehensive insights. ManageEngine Applications Manager makes it possible for organizations to gain deep insights into every aspect of an application’s performance. This takes place in real time and enables users to take complete control of their application’s management.

Keep applications running smoothly. Organizations don’t have to worry about missing issues that will disrupt users’ ability to have a smooth experience. ManageEngine Applications Manager detects any issues and allows administrators to quickly address them before they can become major problems for users.

Ease of use. ManageEngine Applications Manager is designed to be intuitive to use so that organizations do not need to formally train employees in its use. This saves time and makes organizations more productive.

ManageEngine Applications Manager Features

Some of the many useful features ManageEngine Applications Manager has to offer include:

AI-powered threat detection and remediation. ManageEngine Applications Manager leverages AI software to spot issues as they arise and to alert administrators. Additionally, users can use this AI to automate issue remediation, which will allow administrators to focus on other tasks.

Advanced analytics. ManageEngine Applications Manager uses various analytics tools to enable users to gain critical insights from their data. These include custom dashboards that allow you to display and interpret data.

Real user monitoring. Administrators have access to tools that allow them to monitor users’ application traffic. The tools deliver detailed reports that track various critical pieces of information related to the users and their application user experience.

Reviews from Real Users

ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.

Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”

Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.”

ManageEngine

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity

ITRS Geneos vs. ManageEngine Applications Manager