ITRS Geneos vs OP5 Monitor comparison

ITRS Geneos and OP5 Monitor are both solutions in the Network Monitoring Software category. ITRS Geneos is ranked #26 with an average rating of 7.6, while OP5 Monitor is ranked #36 with an average rating of 9.0. ITRS Geneos holds a 0.7% mindshare in NMS, compared to OP5 Monitor’s 0.9% mindshare. Additionally, 96% of ITRS Geneos users are willing to recommend the solution, compared to 100% of OP5 Monitor users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,366 Views
762 Comparison Views

96% willing to recommend

OP5 Monitor

Read 6 OP5 Monitor reviews

1,241 Views
995 Comparison Views

100% willing to recommend

ITRS Geneos

OP5 Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and OP5 Monitor are competing network monitoring solutions. ITRS Geneos often takes the lead in specialized industries due to its detailed monitoring capabilities, whereas OP5 Monitor's straightforward setup and adaptability give it an advantage for broader applications.

Features: ITRS Geneos provides real-time monitoring proficient in complex environments, in-depth analytics essential for industries like finance, and extensive data collection for precision. OP5 Monitor has flexible integrations, comprehensive coverage at scale, and customizable features beneficial for varied industry needs.

Room for Improvement: ITRS Geneos can enhance its ease of deployment, improve user accessibility for those without specialized knowledge, and expand integration options. OP5 Monitor could benefit from enhancing feature depth, providing more industry-specific analytics, and strengthening its compatibility with niche IT environments.

Ease of Deployment and Customer Service: ITRS Geneos requires specialized knowledge for deployment due to its complex structure and offers extensive technical support. OP5 Monitor provides a more straightforward deployment process suitable for businesses with less technical setup along with efficient customer service.

Pricing and ROI: ITRS Geneos generally involves higher setup costs but achieves a strong ROI for financial enterprises needing precision. OP5 Monitor presents a cost-effective solution with ROI linked to its scalability and adaptability, offering strategic cost benefits for wider industry applications.

To learn more, read our detailed ITRS Geneos vs. OP5 Monitor Report (Updated: November 2024).

Buyer's Guide

ITRS Geneos vs. OP5 Monitor

November 2024

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Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

26th

Ranking in IT Infrastructure Monitoring

20th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (19th)

OP5 Monitor

Ranking in Network Monitoring Software

36th

Ranking in IT Infrastructure Monitoring

30th

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.7%, up from 0.6% compared to the previous year. The mindshare of OP5 Monitor is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Harish Venkateshappa

Information Technology Staff at GlobalFoundries

Useful online resources, customizable, and highly effective monitoring

The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users. If there are corrupt files the data can be extracted from them. Anyone who wants to see the performance of memory usage, such as whether it's at 80 to 90 percent, can use this tool. However, other tools can provide this information in two minutes, this tool is more time-consuming and the report it provides is not very effective for practical use. When it comes to reports, the tool falls short. During a recent call, it was noted that while the company has distributed servers across the globe, only the master server can accommodate the reports and events, causing delays. If other servers experience issues, the team cannot view the reporting or tag things, such as for troubleshooting purposes. If this aspect was improved it would be an excellent tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

More ITRS Geneos pros

"The best feature is that it is very relatable, stable, and scalable. The logger is a part of the software, but it's not the most important point of it."

"We can also observe whatever we want, and there are no limitations."

"With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level."

"The API makes it pretty easy to integrate with any system."

"It monitors and continuously tests everything that is of importance to you and your users. It could be everything from monitoring disk space to CPU usage to memory. It could include determining if the response time in your e-commerce platform is quick enough, or whether you have too many bounces from some of the pages on your website. You want to monitor anything that could cost you money or time or resources. You can do that with this system. It's very flexible."

"OP5 Monitor is a great choice due to its being built on an open-source monitoring tool and provides ample opportunity for customization based on specific support requirements. It is also user-friendly and easy to manage with a wide range of plugins available for use. In comparison to other enterprise tools, such as Micro Focus, OP5 Monitor stands out for its features and cost-effectiveness, making it the best tool in the market. Customization is one of the key strengths of the tool and provides a lot of capabilities. Additionally, it is easy to find support and plugins for the tool through online resources."

Cons

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

More ITRS Geneos cons

"OP5 lacks some visualization, a feature that makes some other products nice. Op5 is built for purpose, which is fine, but if you compare it with some new products, the visualization is not so appealing, especially for management... If you don't need fancy visualizations, OP5 is fine."

"We do not get performance reports properly."

"The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users."

"They need to improve the dashboard interface."

"IT environments today are in constant flux. This is driven by the newer cloud technologies such as Kubernetes and Docker, etc. The whole Nagios-based monitoring system that OP5 is created on top of, is based on a host-service model. There is a need for a strategy on what to do with more dynamic environments. There is some cool stuff going on in that direction."

"The user interface is not what we are used to these days, and should be improved."

Pricing and Cost Advice

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"You will get the best price if you get a single global deal."

"The pricing seems reasonable. We're happy enough with it."

"Pricing and licensing is based on the requirements."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database license, and you can have a huge installation on one machine..."

"The cost of the license and support are separate. If you want platinum call support, it will cost more than a regular call. I did not opt for it, as it is an additional cost."

"OP5 has a very low price as a solution, compared to many other solutions out there."

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Top Industries

By visitors reading reviews

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Government

16%

Computer Software Company

14%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about OP5 Monitor?

With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that need to be monitored. Other commercial software is not on that level.

See all answers

What is your experience regarding pricing and costs for OP5 Monitor?

Licensing is done yearly, or you can pay for a longer period. It was not expensive. And because it's less demanding in terms of hardware, you don't have to pay for another SQL or other database lic...

See all answers

What needs improvement with OP5 Monitor?

It's always good when it's open to more platforms, with even more integration, especially ticketing solutions like ServiceNow. I have built integrations with some other tools, so this is a point fo...

See all answers

Comparisons

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Compared 13% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

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Nagios Core vs OP5 Monitor

Compared 25% of the time

Opsview vs OP5 Monitor

Compared 22% of the time

Zabbix vs OP5 Monitor

Compared 19% of the time

SolarWinds NPM vs OP5 Monitor

Compared 7% of the time

SCOM vs OP5 Monitor

Compared 6% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

December 2024

Download ITRS Geneos product report

Buyer's Guide

OP5 Monitor

December 2024

Download OP5 Monitor product report

Also Known As

Geneos

No data available

Learn More

ITRS

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

OP5 Monitor - The Complete Monitoring Solution

OP5 Monitor is a flexible and highly scalable monitoring solution for all sizes of environments. Use just one product to monitor your IT environment regardless of location, whether on-premise, in dynamic environments, public cloud or a hybrid of these.

Digital transformation adds extra layers and complexity to the IT estate by creating a hybrid IT environment of both static and dynamic environments, that can be difficult to monitor efficiently. ITRS OP5 Monitor gives enterprises full visibility over their entire IT estate through a single pane of glass, allowing them to consolidate monitoring tools and cut down costs.

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan

Buyer's Guide

ITRS Geneos vs. OP5 Monitor

November 2024

Free Report: ITRS Geneos vs. OP5 Monitor

Find out what your peers are saying about ITRS Geneos vs. OP5 Monitor and other solutions. Updated: November 2024.

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