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ITRS Geneos vs OP5 Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Sentiment score
8.0
ITRS technical assistance is highly rated for expertise and responsiveness, though OP5 Monitor support experiences may vary.
 

Room For Improvement

No sentiment score available
No sentiment score available
Sentiment score
3.7
The OP5 Monitor UI is outdated, requiring redesign for better customization, agent management, and improved report and integration capabilities.
 

Scalability Issues

No sentiment score available
No sentiment score available
Sentiment score
7.2
OP5 Monitor efficiently scales to monitor thousands of servers, offering reliability and cost-effectiveness for large network infrastructures.
 

Stability Issues

No sentiment score available
No sentiment score available
No sentiment score available
OP5 Monitor is stable and reliable, performing efficiently even when monitoring over 10,000 servers, with minimal slowdowns reported.
 

Valuable Features

No sentiment score available
No sentiment score available
Sentiment score
8.9
OP5 Monitor is valued for performance insights, easy integration, scalability, cost-effectiveness, and extensive customization and support features.
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Network Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), IT Infrastructure Monitoring (22nd)
OP5 Monitor
Ranking in Network Monitoring Software
38th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
IT Infrastructure Monitoring (31st)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 0.7%, up from 0.6% compared to the previous year. The mindshare of OP5 Monitor is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Durai CT - PeerSpot reviewer
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
Harish Venkateshappa - PeerSpot reviewer
Useful online resources, customizable, and highly effective monitoring
The solution is useful for tweaking. However, there have been some negative experiences, such as limited report capabilities. The only report available is in PDF format, making it difficult for teams managing multiple servers to extract data in Excel format. The speaker recommends that the team improve the report capabilities to better serve users. If there are corrupt files the data can be extracted from them. Anyone who wants to see the performance of memory usage, such as whether it's at 80 to 90 percent, can use this tool. However, other tools can provide this information in two minutes, this tool is more time-consuming and the report it provides is not very effective for practical use. When it comes to reports, the tool falls short. During a recent call, it was noted that while the company has distributed servers across the globe, only the master server can accommodate the reports and events, causing delays. If other servers experience issues, the team cannot view the reporting or tag things, such as for troubleshooting purposes. If this aspect was improved it would be an excellent tool.
report
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Real Estate/Law Firm
2%
Government
15%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good op...
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offe...
What do you like most about OP5 Monitor?
With limited hardware or a virtual machine, you can address a huge network, hundreds of thousands of elements that ne...
What is your experience regarding pricing and costs for OP5 Monitor?
Licensing is done yearly, or you can pay for a longer period. It was not expensive. And because it's less demanding i...
What needs improvement with OP5 Monitor?
It's always good when it's open to more platforms, with even more integration, especially ticketing solutions like Se...
 

Also Known As

No data available
Geneos
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Svenska Spel, Carus, VGL, Tele2, Viking Line, Clas Ohlson, Vanderlande, Försäkringskassan
Find out what your peers are saying about ITRS Geneos vs. OP5 Monitor and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.