ITRS Geneos vs Sentry comparison

ITRS and Sentry are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #34 with an average rating of 5.0, while Sentry is ranked #11 with an average rating of 8.0. ITRS holds a 1.1% mindshare in APM, compared to Sentry’s 5.8% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Sentry users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
2,653 Comparison Views

96% willing to recommend

Sentry

Read 14 Sentry reviews

8,956 Views
8,419 Comparison Views

100% willing to recommend

ITRS Geneos

Sentry

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Sentry compete in the monitoring solutions category. Sentry seems to have the upper hand due to its targeted capabilities and cost-effectiveness.

Features: ITRS Geneos is praised for its comprehensive monitoring, alerting capabilities, and robust functionality. Sentry is favored for effective error tracking, performance monitoring, and targeted developer solutions.

Room for Improvement: ITRS Geneos users highlight the need for simpler configuration, better documentation, and improved usability. Sentry users desire improved integration capabilities, more robust support channels, and better customer service response times.

Ease of Deployment and Customer Service: ITRS Geneos is reported to have a more complex deployment process, requiring extensive support, but offers superior customer service once the system is running. Sentry is seen as easier to deploy, although it has feedback suggesting room for improvement in customer service response times.

Pricing and ROI: ITRS Geneos has a higher initial setup cost, but users feel they get good value with a solid ROI due to its robust functionality. Sentry's pricing is more favorable, and users find the ROI excellent due to its cost-effectiveness and error tracking efficiency.

To learn more, read our detailed ITRS Geneos vs. Sentry Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. Sentry

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (67th), IT Infrastructure Monitoring (46th)

Sentry

Ranking in Application Performance Monitoring (APM) and Observability

11th

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Debugging (1st)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. The mindshare of Sentry is 5.8%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Sentry	5.8%
ITRS Geneos	1.1%
Other	93.1%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Somayeh Ghanavati Nasab

React Developer at Rayvarz Software Engineering Company

Efficient tool to identify and resolve project errors

I use Sentry to send project errors and find bugs in the project. I work on fixing the bugs, even though some come from external integrations I only work with part of Sentry. I know about the simple usage, not very deep, though. At this time, I focus on finding and fixing bugs. In the future, I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

More ITRS Geneos pros

"Sentry's performance monitoring has helped us understand where the bottlenecks are in our application and allowed us to optimize critical transactions for a faster user experience."

"The most valuable feature is the ability to create and assign rules and give access to particular users."

"Overall, I give Sentry a rating of 10."

"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."

"It's a great visibility tool for the developer team."

"The implementation is easy. After one or two days, I can learn and use it. It's not too hard."

"The solution is user-friendly."

"Sentry's performance monitoring has helped us understand where the bottlenecks are in our application and allowed us to optimize critical transactions for a faster user experience."

More Sentry pros

Cons

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"Data visualization – real time and historical – is a weakness."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

"One area where I think Sentry can improve is in the granularity of its alerting system, as it sometimes feels too sensitive or not customizable enough."

"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."

"I would like to see a role registration feature added."

"The log centralization and analysis could be improved in Sentry."

"Additional personalization and easier setup for capturing all the different application logs could be an area of improvement."

"I would like to have alert policies and alert conditions enhanced in the next release."

"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."

"It would be nice if the product provided a map showing the users’ geographic location."

More Sentry cons

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"I can say it's not that cheap because the licensing is a little bit costly"

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The pricing seems reasonable. We're happy enough with it."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

More ITRS Geneos pricing and cost advice

"We are currently paying through Cloudera for the Sentry service."

"I am currently using a self-hosted open version."

"We can adjust the price a little bit based on our needs."

"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Computer Software Company

17%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about Sentry?

The product performs well.

See all answers

What is your experience regarding pricing and costs for Sentry?

Do you know anything about the pricing aspect, the licensing costs, setup cost of Sentry product?

See all answers

What needs improvement with Sentry?

What would you like to see improved or enhanced in Sentry in the future? Are there any specific features that you would like to see included in the next releases of Sentry?

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Grafana vs Sentry

Compared 19% of the time

Azure Monitor vs Sentry

Compared 11% of the time

OpenTelemetry vs Sentry

Compared 11% of the time

Elastic Observability vs Sentry

Compared 9% of the time

AWS X-Ray vs Sentry

Compared 8% of the time

More Sentry Competitors

Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

Download Sentry product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sentry is a robust error management system known for real-time error tracking and integration with tools like Slack, GitLab, and Jira, benefiting those seeking comprehensive application performance insights.

Sentry offers a seamless platform to monitor errors in both front-end and back-end applications, providing real-time alerts and comprehensive event log context. With its integration capabilities, teams effectively track application metrics and access performance data without direct production access, ensuring enhanced reliability. Sentry's features such as event grouping and code trace logs linked to Git repositories highlight its utility in maintaining application efficiency. Enhanced security and regular updates make it a preferred choice over competitors. Despite some requests for improvements in automation and UI enhancements, Sentry remains invaluable for error management and application performance monitoring.

What are the key features of Sentry?

Integration capabilities: Connects with Slack, GitLab, Jira, AWS Lambda.
Real-time error tracking: Alerts users instantly about errors.
Event grouping: Groups related errors for easier management.
Code trace logs: Provides detailed trace logs linked to Git repositories.
Comprehensive context: Offers a complete view of events and context.

What benefits and ROI can users expect from Sentry?

Enhanced reliability: Provides critical insights for robust application performance.
Accessibility: Easy deployment and quick adaptation make it user-friendly.
Security: Maintains high security standards with timely updates.
Utility in error management: Detects silent failures, aiding ETL processes.
Cost efficiency: Favored over alternatives like New Relic due to comprehensive features.

In industries like technology, Sentry is crucial for monitoring errors in web applications, offering real-time alerts and performance tracking. It is frequently used in ETL processes to detect failures without direct developer access, benefiting teams who manage large-scale applications and databases efficiently.

Sentry

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Dropbox, Airbnb, Stripe, Uber

Buyer's Guide

ITRS Geneos vs. Sentry

September 2025

Free Report: ITRS Geneos vs. Sentry

Find out what your peers are saying about ITRS Geneos vs. Sentry and other solutions. Updated: September 2025.

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