Ivanti Automation vs ServiceNow Orchestration comparison

"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."

"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."

"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."

"The product has a flexible interface for development."

"It's scalable."

"The data visualization is good."

"The solution effectively automates business processes."

"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."

"The iTerm suite is also crucial for visibility and optimization."

"It's probably the best product out there."

"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."

"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."

"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."

"We cannot perform GUI automation using the tool."

"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."

"I would like a user experience module to be added."

"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."

"The deployment requires awareness among the project staff."

"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

"It is a highly complex platform to work on."

"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."

"Pricing is custom to every customer."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"In terms of price, this solution is at the higher end of what you'll find."

"It is not very expensive."

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"The solution is costly and orchestrations are very expensive."