Ivanti Automation vs WorkFusion comparison

Read 32 WorkFusion reviews

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84% willing to recommend

Ivanti Automation

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Ivanti Automation compete in the automation software market. While Ivanti is noted for its feature set, WorkFusion stands out in pricing and customer support.

Features: WorkFusion provides intelligent automation, machine learning integration, and workflow optimization support. Ivanti Automation offers IT process automation, systems management, and tools suitable for IT efficiency.

Ease of Deployment and Customer Service: WorkFusion ensures easy deployment and quality customer support. Ivanti Automation, though more complex, offers detailed documentation and support for tech-heavy needs.

Pricing and ROI: WorkFusion has competitive pricing with a notable ROI through low setup costs and performance enhancements. Ivanti Automation, with higher initial costs, delivers long-term benefits with its comprehensive features.

To learn more, read our detailed Ivanti Automation vs. WorkFusion Report (Updated: April 2025).

Ivanti Automation vs. WorkFusion

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Automation

Ranking in Process Automation

28th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WorkFusion

Ranking in Process Automation

14th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Ivanti Automation is 0.4%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Ahmed-Ragab

Senior DevOps & Release Management Engineer at EBC

Facilitates task management with effective approval processes and modern integration capabilities

It facilitates processes by sending notifications to relevant individuals who need to take action regarding requests. There is a very good approval hierarchy in place. Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests. It is also easy to integrate with many other tools, like Nintex and Azure DevOps, using APIs.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it."

"There is a very good approval hierarchy in place."

"The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."

"Ivanti Automation significantly simplifies IT infrastructure processes, handling access requests and facilitating various employee requests."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

"The solution is stable, we have not had any glitches or problems."

"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"The platform remains stable with well-designed processes, despite being a complex and technical tool."

"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."

"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

More WorkFusion pros

Cons

"Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."

"The user interface could be more futuristic and modernized in terms of styling and colors."

"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures."

"The user interface could be more futuristic and modernized in terms of styling and colors."

"We would like to see further improvement in the area of running headless."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."

"I would also like for it to be NLP-based."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"I would rate the stability as four out of ten. I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."

More WorkFusion cons

Pricing and Cost Advice

"My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."

"My client is using RPA Express, which is available for them to use free of charge."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"It is not the most expensive solution, but it is also not the cheapest."

"I can't speak to pricing. It's a contract signed by upper management."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"Find it online."

More WorkFusion pricing and cost advice

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846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

18%

Government

17%

Retailer

Financial Services Firm

29%

Computer Software Company

14%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ivanti Automation?

The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.

What is your experience regarding pricing and costs for Ivanti Automation?

My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I ra...

What needs improvement with Ivanti Automation?

The user interface could be more futuristic and modernized in terms of styling and colors.

What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

What is your experience regarding pricing and costs for WorkFusion?

Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.

What needs improvement with WorkFusion?

WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...

Liquidware Labs ProfileUnity vs Ivanti Automation

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ELMA 365 vs WorkFusion

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Product Reports

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Process Automation

April 2025

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March 2025

Also Known As

Ivanti IT Automation, RES Suite

No data available

Overview

Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.

Ivanti

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

Sample Customers

Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street