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Ivanti Neurons Patch for Intune vs Kaseya VSA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
11th
Average Rating
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Kaseya VSA
Ranking in Patch Management
5th
Average Rating
7.8
Number of Reviews
31
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.4%, down from 7.2% compared to the previous year. The mindshare of Kaseya VSA is 4.5%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

AlfonsoNaranjo - PeerSpot reviewer
Nov 21, 2023
A hybrid solution for patching with reporting feature but lack support
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a technical approach. The client decides how to handle communications, reputation management, etc. I provide a technical perspective. The solution’s effectiveness depends on the reliability of the computers and their agents. If the computers are not functioning properly, the agents may not receive policies from the cloud, and patches may not be deployed as expected. The time it takes for policies to reach computers and be executed can vary depending on the specific circumstances. While the cloud component of the solution is consistently reliable, the client-side components can be more unpredictable. They can do their on-premises patching capabilities in Intune if they have a well-established and functioning IT infrastructure. Similarly, implementing a patching solution from Intune is very easy for new organizations starting from scratch. Overall, I rate the solution a seven out of ten.
Ben Blissett - PeerSpot reviewer
Jan 4, 2024
Broken from the beginning and never functioned as anticipated
They had a major issue that resulted at one point (the straw that broke the camel's back for us, although we'd been fighting with support for months by that point in time) in which every Kaseya VSA customer was offline for two weeks. This vulnerability pushed us over the edge. It never functioned as intended. If it functioned as it was supposed to, it would've been fantastic. However, the previous solution we used just performed reliably and so much better. I can't say that there was anything positive about my experience. The intent of the software, other than integrations, is to be able to just make an anytime secure direct connection to an endpoint. However, whenever we would connect, at least half the time, it would not record keystrokes properly, no matter what system we connected from. So if you're trying to enter a password, there'd be 2-3 seconds' latency in the response and then it would just spew out a bunch of letters and numbers you didn't type in. You would just try, try, try again to type in something, and just half the time it worked, half the time it didn't. If you brought up more than three or four endpoints simultaneously, it never worked. It was a major point of contention for us. For us, at least, it just didn't work. It just was broken. Scripting didn't fire, reports didn't come back, and monitoring wasn't there. A server goes down or a router goes offline, no notification. Stuff like that. Bush league.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ivanti Patch's most valuable features are the patch module and the package distribution."
"The most valuable features are device management and support for upgrading applications."
"I like the product's Peer to Peer patching feature."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"We can set a maintenance window and push the patch."
"Both in terms of features and operations, this is a good solution."
"We use the solution for security patching of Windows devices."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"This solution is our RMM tool and we love the deployment features."
"The solution was scalable."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The automation capabilities are incredible!"
"The training that we received was quite good."
"The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle."
"As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."
 

Cons

"I would like to have better support for the application."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"I believe we should include a VSA license to provide complete endpoint management."
"The deployment process could be better."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"Sometimes, the product misinterprets the functionality of a machine."
"There is room for improvement in the remote control strengths."
 

Pricing and Cost Advice

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The solution is affordable."
"The license can get expensive if you have a lot of nodes."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
"Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end."
"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."
"Licensing is available on a yearly basis and is priced per node."
"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
"We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
"Kaseya VSA can be described as a fairly priced product."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
13%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
16%
Non Profit
6%
Manufacturing Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
There are some issues in the on-premises infrastructure of the clients.
What advice do you have for others considering Ivanti Patch for Windows?
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...
What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
One area that could be improved is the documentation, which often contains errors that prevent you from following along, especially during migrations.
What is your primary use case for Kaseya VSA?
We use the solution as a remote control tool to help clients.
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
No data available
 

Learn More

 

Overview

 

Sample Customers

Presbyterian Church
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Kaseya VSA and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.