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Ivanti Neurons Patch for Intune vs Kaseya VSA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Ivanti Neurons Patch for Intune's customer service is mixed, with decent support but issues caused by time zones and inter-department inefficiencies.
Sentiment score
3.2
Kaseya VSA customer support is mixed, with varying response times and quality, but generally knowledgeable technical assistance.
 

Room For Improvement

No sentiment score available
Ivanti Neurons Patch for Intune requires better support, stability, integration, pricing, and feature improvements to address various existing issues.
Sentiment score
2.0
Kaseya VSA requires improvements in patch deployment, interface usability, technical support, security, mobile management, Mac support, automation, and remote control.
 

Scalability Issues

Sentiment score
8.5
Ivanti Neurons Patch for Intune scales from small to large deployments, supports third-party vendors, and manages multiple admins efficiently.
Sentiment score
5.1
Kaseya VSA is highly scalable and effective for various company sizes, with occasional performance issues at very high endpoint counts.
 

Setup Cost

No sentiment score available
Ivanti Neurons Patch for Intune offers various pricing options, including SCCM at $8 annually, and standalone server or workstation patching.
Sentiment score
1.0
Kaseya VSA's pricing is competitive with discounts available, though some find it costly and contracts restrictive.
 

Stability Issues

Sentiment score
8.5
Customers find Ivanti Neurons Patch for Intune reliable and stable, with any issues being patch-specific rather than system flaws.
Sentiment score
1.7
Kaseya VSA is generally stable but faces issues like patching unreliability, connectivity problems, and possible unresponsiveness in the SaaS version.
 

Valuable Features

Sentiment score
7.6
Ivanti Neurons Patch for Intune offers efficient automatic patching, device management, VM patching, and comprehensive reporting with a user-friendly interface.
Sentiment score
5.3
Kaseya VSA excels in remote management, automation, monitoring, and supports Apple devices, offering configurable and user-friendly features.
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Kaseya VSA
Ranking in Patch Management
5th
Average Rating
7.8
Reviews Sentiment
3.3
Number of Reviews
31
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.4%, down from 7.2% compared to the previous year. The mindshare of Kaseya VSA is 4.5%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

DddGgggg - PeerSpot reviewer
Allows us to set maintenance windows and deliver patches
We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.
Ben Blissett - PeerSpot reviewer
Broken from the beginning and never functioned as anticipated
They had a major issue that resulted at one point (the straw that broke the camel's back for us, although we'd been fighting with support for months by that point in time) in which every Kaseya VSA customer was offline for two weeks. This vulnerability pushed us over the edge. It never functioned as intended. If it functioned as it was supposed to, it would've been fantastic. However, the previous solution we used just performed reliably and so much better. I can't say that there was anything positive about my experience. The intent of the software, other than integrations, is to be able to just make an anytime secure direct connection to an endpoint. However, whenever we would connect, at least half the time, it would not record keystrokes properly, no matter what system we connected from. So if you're trying to enter a password, there'd be 2-3 seconds' latency in the response and then it would just spew out a bunch of letters and numbers you didn't type in. You would just try, try, try again to type in something, and just half the time it worked, half the time it didn't. If you brought up more than three or four endpoints simultaneously, it never worked. It was a major point of contention for us. For us, at least, it just didn't work. It just was broken. Scripting didn't fire, reports didn't come back, and monitoring wasn't there. A server goes down or a router goes offline, no notification. Stuff like that. Bush league.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
14%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
16%
Non Profit
6%
Manufacturing Company
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ivanti Patch for Windows?
We use the solution for security patching of Windows devices.
What needs improvement with Ivanti Patch for Windows?
There are some issues in the on-premises infrastructure of the clients.
What advice do you have for others considering Ivanti Patch for Windows?
I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a ...
What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
One area that could be improved is the documentation, which often contains errors that prevent you from following along, especially during migrations.
What is your primary use case for Kaseya VSA?
We use the solution as a remote control tool to help clients.
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
No data available
 

Learn More

 

Overview

 

Sample Customers

Presbyterian Church
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Kaseya VSA and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.