

OpenText Application Quality Management and Jira Align compete in the application lifecycle management space, with each offering distinct advantages. Jira Align holds the upper hand due to its alignment with Agile methodologies and strategic capabilities.
Features: OpenText provides comprehensive test management with features like defect linking and modular storage, complemented by tool integrations. Meanwhile, Jira Align thrives in Agile environments, offering comprehensive reporting, roadmap views, and program-level management, facilitating Agile scaling across organizations.
Room for Improvement: OpenText faces criticism for high costs, limited Agile support, and browser compatibility issues. Improvements in report generation are also needed. Jira Align could benefit from enhanced customization, simplified navigation, and improved tool integrations. Users seek better reporting and executive visibility capabilities.
Ease of Deployment and Customer Service: OpenText mainly supports On-premises and Private Cloud deployments, while Jira Align is favored for Public and Private Cloud setups. OpenText's customer service receives mixed reviews, and Jira Align users highlight the need for more responsive support.
Pricing and ROI: OpenText is considered costly, appealing more to large organizations due to its extensive test management features, seen as offering better ROI in large projects. Jira Align is also perceived as expensive, justified by its Agile and strategic management offerings, although cost concerns affect mid-sized and smaller companies.
It acts as an enabler for effective test and program management.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
We export most of what is in Jira to Power BI so we can run better reports.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
| Product | Mindshare (%) |
|---|---|
| OpenText Application Quality Management | 6.5% |
| Jira Align | 2.1% |
| Other | 91.4% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 10 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 32 |
| Large Enterprise | 161 |
Jira Align offers robust cross-project visibility, managing large initiatives with customizable dashboards and powerful reporting. It integrates with testing tools, supporting strategic planning and agile methodologies like Scrum and Kanban.
Jira Align is known for its capacity to enhance collaboration and transparency through agile frameworks. Its roadmaps and dependency tracking aid in aligning business strategies and managing portfolios. Despite navigation complexities, teams find it adaptable with automation features and familiar interfaces. Challenges include integrating with Jira and other tools, improving navigation, and simplifying licensing. Enhancements in mobile accessibility and AI could elevate user experience further.
What are Jira Align's key features?Jira Align is implemented in industries focusing on scaled agile frameworks. It aids in Agile development, strategic roadmaps, and backlog management, supporting both IT service management and operational processes. It connects business strategies to execution, streamlining task tracking and defect management across teams.
OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.