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Jira Align vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Jira Align increased productivity and efficiency despite concerns over cost versus benefits and occasional negative return on investment.
Sentiment score
6.8
OpenText Application Quality Management boosts efficiency and testing practices, delivering positive ROI through improved traceability and collaboration.
It acts as an enabler for effective test and program management.
Partner at IS Nordic AS
 

Customer Service

Sentiment score
5.9
Jira Align's customer service is responsive and knowledgeable, though some users note occasional delays due to internal processes.
Sentiment score
6.2
OpenText's customer service is generally helpful but inconsistent, with mixed feedback on responsiveness and technical support effectiveness.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical Program Manager at Concentrix Catalyst
Technical support has been excellent.
President at a consultancy with 10,001+ employees
Quality is always high yet not perfect.
Partner at IS Nordic AS
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
Technical Solution Architect at Vodafone
 

Scalability Issues

Sentiment score
7.5
Jira Align is praised for scalability, seamless Jira integration, flexible licensing, but may challenge non-technical users and non-Jira tool integration.
Sentiment score
7.3
OpenText Application Quality Management excels in scalability, adapts to demands, but faces challenges with licensing and performance in large, agile projects.
OpenText ALM Quality Center is definitely scalable.
President at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Jira Align is praised for stability, minimal downtime, and efficient performance, earning high ratings despite minor integration issues.
Sentiment score
7.2
OpenText Application Quality Management is stable but faces occasional performance issues, hardware reliance, and requires frequent upgrades.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
President at a consultancy with 10,001+ employees
 

Room For Improvement

Jira Align users seek better navigation, integration, customization, reporting, mobile access, clearer documentation, and more AI features.
OpenText Application Quality Management needs improved reporting, lower costs, better usability, Agile support, and enhanced integration with other tools.
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Improvements are needed so that the system can continue running without creating a new run.
Sap Fico Consultant at Avient Corporation
I see a stable tool that remains relevant in the market.
Partner at IS Nordic AS
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
Senior Test Analyst at a consultancy with 10,001+ employees
 

Setup Cost

Jira Align's pricing is often deemed costly, especially for smaller enterprises, affecting adoption decisions despite fair assessments.
OpenText Application Quality Management is costly but offers flexible licensing, better suited for large enterprises to manage budget constraints.
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
It would be cheaper to use a cloud model with a pay-per-use licensing model.
President at a consultancy with 10,001+ employees
 

Valuable Features

Jira Align excels in user-friendly interface, customizable features, and reports, enhancing team collaboration and Agile integration.
OpenText AQ Management provides robust integration, customization, and scalability for enhanced global collaboration and efficient test management.
We export most of what is in Jira to Power BI so we can run better reports.
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
Partner at IS Nordic AS
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
President at a consultancy with 10,001+ employees
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
Senior Test Analyst at a consultancy with 10,001+ employees
 

Categories and Ranking

Jira Align
Ranking in Application Lifecycle Management (ALM) Suites
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
43
Ranking in other categories
Enterprise Agile Planning Tools (4th), Value Stream Management Software (1st)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Quality Management Software (1st), Test Management Tools (1st)
 

Mindshare comparison

As of January 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira Align is 2.0%, up from 1.4% compared to the previous year. The mindshare of OpenText Application Quality Management is 4.6%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management4.6%
Jira Align2.0%
Other93.4%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

reviewer2788377 - PeerSpot reviewer
Agile Coach/SAFe Team Coach at a retailer with 10,001+ employees
Long-term agile tracking has supported development but reporting has required workarounds
I know Jira as Jira; I have used the cloud and I have used on-premise. It is an issue tracker. My experience has been positive, as it is an okay tool, but I like Azure DevOps better. I assess the dependency management feature as okay, but again, Azure DevOps is better; it is more customizable. I find the scenario planning features are okay, but if you have a good Scrum Master or Agile coach, you can get a lot better insights just by looking at the data. We export most of what is in Jira to Power BI so we can run better reports.
GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
13%
Computer Software Company
11%
Insurance Company
6%
Manufacturing Company
16%
Financial Services Firm
13%
Performing Arts
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
 

Questions from the Community

What do you like most about Jira Align?
I joined the company because they had a large project, and as a startup company, they needed to scale up efficiently. My task was to review the current baseline, assess the team's capabilities, and...
What needs improvement with Jira Align?
The platform's communication features could be more robust for better team integration.
What is your primary use case for Jira Align?
We use Jira Align for business strategies, collaboration, and reporting. The solution allows us to manage the various products and features delivered on that platform.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

AgileCraft
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Anthem, nielsen, Homeland Security, NCR, dimension data
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jira Align vs. OpenText Application Quality Management and other solutions. Updated: December 2025.
879,899 professionals have used our research since 2012.