

OpenText Application Quality Management and Jira Align compete in the application lifecycle management space, with each offering distinct advantages. Jira Align holds the upper hand due to its alignment with Agile methodologies and strategic capabilities.
Features: OpenText provides comprehensive test management with features like defect linking and modular storage, complemented by tool integrations. Meanwhile, Jira Align thrives in Agile environments, offering comprehensive reporting, roadmap views, and program-level management, facilitating Agile scaling across organizations.
Room for Improvement: OpenText faces criticism for high costs, limited Agile support, and browser compatibility issues. Improvements in report generation are also needed. Jira Align could benefit from enhanced customization, simplified navigation, and improved tool integrations. Users seek better reporting and executive visibility capabilities.
Ease of Deployment and Customer Service: OpenText mainly supports On-premises and Private Cloud deployments, while Jira Align is favored for Public and Private Cloud setups. OpenText's customer service receives mixed reviews, and Jira Align users highlight the need for more responsive support.
Pricing and ROI: OpenText is considered costly, appealing more to large organizations due to its extensive test management features, seen as offering better ROI in large projects. Jira Align is also perceived as expensive, justified by its Agile and strategic management offerings, although cost concerns affect mid-sized and smaller companies.
It acts as an enabler for effective test and program management.
They have a support knowledge base area on their website, and usually, they are very good at answering questions.
Technical support has been excellent.
Quality is always high yet not perfect.
I am mostly happy with the technical support from OpenText ALM _ Quality Center.
OpenText ALM Quality Center is definitely scalable.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
It is probably better in almost all aspects over Jira; the dashboards are better, the filters or the queries are better, and it is more aligned to Scaled Agile.
Improvements are needed so that the system can continue running without creating a new run.
I see a stable tool that remains relevant in the market.
HPLM has one of the best UIs compared to other test management tools, allowing for efficient navigation between test pieces, test folders, test suites, and test execution.
It all depends on what sort of Microsoft licensing agreements the company has as to whether one is going to be better than the other.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
We export most of what is in Jira to Power BI so we can run better reports.
It creates constant visibility into the test process, showing the status, bugs, and automated test results.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
We can create a requirement for stability metrics with the test cases to ensure all requirements are covered.
| Product | Mindshare (%) |
|---|---|
| OpenText Application Quality Management | 5.5% |
| Jira Align | 2.1% |
| Other | 92.4% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 10 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 32 |
| Large Enterprise | 162 |
Jira Align is a cloud-based agile planning tool designed to help enterprises visualize, manage, and carry out large-scale software and IT projects. Jira Align’s features are designed to align the activities of your company’s development team with the overall goals of the organization by helping you achieve the following results:
With Jira Align’s integration with Jira Software, businesses can simplify governing large-scale software development efforts by translating their strategy and goals into the technical execution and delivery of work.
Jira Align uses the aggregated data from Jira Software to produce reports on every aspect of the development process. Product stakeholders are granted immediate visibility into the progress that has been made and can easily identify delays and their causes.
The solution also assists in budget planning by assigning expenses to various work items and giving management real-time insights into ongoing expenditures and performance against set budgets.
Jira Align Features
Some of the top features and benefits of using Jira Align include:
Reviews from Real Users
Jira Align stands out among its competitors for a number of reasons. Two major ones are its program-level planning options and its reporting capabilities.
A project manager at a consultancy notes, “I like how things can be sorted out, and it shows the different objectives one can do. You could also create a team view that would allow your team to see work outcomes. Jira Align also helps with the reporting, because we can export data to Excel or another format.”
OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
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