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Jira vs Planview Portfolios comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Jira offers strong ROI with improved efficiency and productivity but faces challenges in recent updates and support enthusiasm.
Sentiment score
7.3
Planview Portfolios boosts strategic alignment and decision-making, enhancing resource allocation, efficiency, and productivity, with intangible ROI benefits.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
Senior Consultant at a consultancy with 10,001+ employees
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
CEO at 2Help
It also delivers a set of shared metrics focused on customer value, such as speed and quality, to achieve business results while being able to roll up objectives and key results in the system where work gets done to ensure strategy informs execution and vice versa.
Project Manager at 3M
Reports and real-time analytics enhance real-time data-driven decision making.
Customer Service Representative at Roche
I also love the ability to provide visibility and transparency across an organization; it allows us to create custom reports and dashboards for easy data analysis, hence making data-driven decisions easily.
Project Manager at AT&T
 

Customer Service

Sentiment score
6.6
Jira support receives mixed reviews; documentation and forums help some, while others find direct assistance lacking immediacy and depth.
Sentiment score
8.0
Planview Portfolios' customer service and support are mixed, with inconsistent responsiveness and varying levels of technical assistance and expertise.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
CEO at 2Help
They usually reach out within one to two business days and give specific answers.
Senior Technical Support Engineer I at Krisp
I did not face any issues with stability or upgrades.
Senior Director, Head of Information Systems Division at Israel Innovation Authority
The customer support for Planview Portfolios has been quick to respond and very proactive since I have reached out to them several times.
Project Manager at AT&T
The customer support for Planview Portfolios is very proactive and responsive.
System Engineer at BNY
The customer support for Planview Portfolios is very proactive and responsive.
Project Manager at AT&T
 

Scalability Issues

Sentiment score
7.2
Jira is scalable for various team sizes, though costs and customization challenges can impact user experience as usage grows.
Sentiment score
7.9
Planview Portfolios is scalable, efficiently integrates with processes, and supports growth, though very large projects may slow performance.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
CEO at 2Help
The scalability of Planview Portfolios is very effective, and it handles all of my organization's projects and tasks.
System Engineer at BNY
Planview Portfolios is very scalable because it grows with the organization.
Customer Service Representative at Roche
Planview Portfolios is very scalable because it handles my organization's growth, allowing us to work with both small projects and big projects at the same time.
Project Manager at AT&T
 

Stability Issues

Sentiment score
7.6
Jira is stable and reliable, with minor issues often related to server, network, or customization complexities.
Sentiment score
9.0
Planview Portfolios is stable and reliable, with minor performance lags and cloud downtime concerns actively being addressed.
In my experience, Jira is stable, with around 99% uptime.
Senior Consultant at a consultancy with 10,001+ employees
Planview Portfolios is very stable; I have not experienced any downtime.
Project Manager at 3M
Planview Portfolios is very stable.
Project Manager at AT&T
 

Room For Improvement

Users desire improved Notion integration, intuitive interface, updated documentation, and enhanced features for collaboration, reporting, and test management.
Planview Portfolios needs UI improvements, enhanced reporting, better integration, and robust support to boost usability and user adoption.
Focus more on improving API integration and automation tools, not just the design.
CEO at 2Help
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
Senior Consultant at a consultancy with 10,001+ employees
A simpler user experience for new users is necessary.
Product Analyst at a consultancy with 51-200 employees
An important improvement would be to add more automation features and provide more online documentation videos that would make it much easier to use for non-technical users.
Customer Service Representative at Roche
Additionally, there should be plenty of resources online, such as tutorials and videos on how to guide and how to use Planview Portfolios, especially with its robust features, explaining each feature and how it works.
Project Manager at 3M
Reporting flexibility is needed so that end users can create their own quick ad hoc reports for analysis and for better data-driven decisions.
Project Manager at AT&T
 

Setup Cost

Jira offers feature-rich but costly pricing, varying with users and needs, with potential discounts for cloud migrations and add-ons.
Planview Portfolios may have high licensing costs, but its strategic value and flexibility make it cost-effective for enterprises.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
CEO at 2Help
My experience with pricing, setup cost, and licensing for Planview Portfolios has been cost effective and affordable.
Customer Service Representative at Roche
My experience with pricing, setup cost, and licensing for Planview Portfolios has been cost-effective and fairly pocket-friendly.
Project Manager at 3M
Planview Portfolios is one of the best and a very cost-effective tool.
Project Manager at AT&T
 

Valuable Features

Jira excels with customizable workflows, agile boards, integrations, enhancing productivity, project tracking, and supports automation for improved efficiency.
Planview Portfolios enhances decision-making and efficiency with customization, integration, analytics, and strategic management features for organizations.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
CEO at 2Help
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Product Analyst at a consultancy with 51-200 employees
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
Senior Technical Support Engineer I at Krisp
This enhanced visibility in Planview Portfolios ensures that all users can easily track progress, identify bottlenecks, and make informed decisions to optimize workflow efficiency.
Project Manager at 3M
End-to-end visibility enables us to analyze performance data across the organization to measure the success of strategic initiatives with key performance indicators and make timely decisions to ensure outcome realization.
Project Manager at AT&T
The comprehensive set of features empowers users to allocate resources strategically, analyze costs accurately, and align project timelines with available resources seamlessly.
Project Lead at Wells Fargo
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
279
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
Planview Portfolios
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
Enterprise Architecture Management (11th), Project Portfolio Management (7th)
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Monabi Kingsley - PeerSpot reviewer
Project Manager at 3M
Centralized planning has improved resource visibility and supports data‑driven financial decisions
The best features Planview Portfolios offers are visibility enhancement, robust system performance, and comprehensive resource management. This enhanced visibility in Planview Portfolios ensures that all users can easily track progress, identify bottlenecks, and make informed decisions to optimize workflow efficiency. When discussing robust system performance, the system's robust performance in meeting our various work requirements effectively and efficiently stands out. It is very stable and reliable, contributing to a seamless user experience, which enables users to focus on their tasks without disruptions. I also love the financial breakdown, planning and prioritization, and attribute collection on projects in Planview Portfolios. Planview Portfolios has positively impacted my organization since I started using it. It has enabled me to gain insights into the full scope of work consuming resources. I am able to know where the resources are being consumed more, especially which resources are consuming the most. I have been able to leverage resources management and resource time reporting, which enabled the generation of $90 million in annual revenue through labor billing to customers.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
10%
Computer Software Company
8%
Government
7%
Manufacturing Company
15%
Financial Services Firm
9%
Marketing Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise56
Large Enterprise150
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise67
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly because many plugins and add-ons are paid and licensed per user. So even if onl...
What do you like most about Planview Portfolios?
Planview Management integrates seamlessly with other tools and systems used within the organization, such as enterprise resource planning (ERP) software, customer relationship management (CRM) syst...
What needs improvement with Planview Portfolios?
Enhancements are needed in: Advanced reporting and analytics: While Planview Management provides robust reporting and analytics capabilities, further enhancements could include more advanced data v...
What is your primary use case for Planview Portfolios?
We use Planview Management to assess the current project portfolio, evaluate resource availability, and prioritize projects based on strategic objectives, ROI, and risk factors. Planview Management...
 

Also Known As

Jira Software
Planview Enterprise One, Troux
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
UPS, NatWest, Ingram Micro, Canadian Tire, Viessmann, Volvo, NASCO, UNESCO
Find out what your peers are saying about Jira vs. Planview Portfolios and other solutions. Updated: February 2026.
882,813 professionals have used our research since 2012.