JumpCloud vs Microsoft Entra ID Protection comparison

JumpCloud and Microsoft are both solutions in the Identity Management (IM) category. JumpCloud is ranked #14 with an average rating of 8.4, while Microsoft is ranked #8 with an average rating of 8.6. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Mar 30, 2025

JumpCloud and Microsoft Entra ID Protection both compete in the identity and access management space. JumpCloud may have the upper hand due to its ease of integration and flexible pricing model, which is particularly attractive to startups and SMEs.

Features: JumpCloud stands out for its excellent device management, offering a near-effortless configuration of devices remotely, single sign-on capabilities, and seamless integration with Microsoft 365 and Google Workspace. Additionally, its RADIUS authentication feature is highly valued. Microsoft Entra ID Protection is noted for its identity security features, such as conditional access, granular control, and strong multifactor authentication. It integrates well with Microsoft tools like Defender, making it a strong option for organizations deeply embedded in the Microsoft ecosystem.

Room for Improvement: JumpCloud could benefit from enhanced Windows device management and integration with Microsoft 365 groups. Users suggest improvements in MDM capabilities and a more streamlined sync with external cloud services, as well as better asset management features. Microsoft Entra ID Protection needs simpler integration and configuration processes, faster sync speeds, and a longer log retention period. Improvements in hybrid connectivity and a better migration tool would further enhance its functionalities.

Ease of Deployment and Customer Service: JumpCloud is primarily deployed on a public cloud, with its customer service appreciated for responsiveness and detailed support, even for free tier users. Microsoft Entra ID Protection operates on public and hybrid cloud models. Although its support has improved, some users find the initial solutions challenging to navigate. Both products are committed to providing strong support, with JumpCloud often receiving higher praise for direct interaction and speed.

Pricing and ROI: JumpCloud offers flexible and reasonable pricing, making it ideal for startups or SMEs, and despite a recent price increase, its ROI is positive due to convenience and functionality. Microsoft Entra ID Protection can be costly, with complexities in licensing. While clients recognize its value for security in enterprise settings, smaller companies may find the costs prohibitive. JumpCloud’s pricing model, with its ease and flexibility, is often more appealing to budget-conscious users.

To learn more, read our detailed JumpCloud vs. Microsoft Entra ID Protection Report (Updated: March 2025).

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Protection

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Mahender Nirwan

Software developer at TAIGLE LLC

Access to other software is just one click away and suitable for big organizations

Currently, we have limited use of Microsoft AD. We only use it to see if user blocks are available. If they are, we unblock the account and get access accordingly. AD has paid access control features. We can add access control over AD. For example, for documentation, we use an Outline tool. It's open source, and we add our company's knowledge base to it. It's an alternative to Confluence. We don't want everyone to have access to all documentation. If I create documentation for my team, only my team should have access, not support or sales. We can add these scopes or access controls over AD. Once integrated, the person will get the appropriate access control features upon logging in. Role-based access control is a great feature of Active Directory.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Its initial setup was straightforward."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

More iboss pros

"The product enables device management."

"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."

"I rate the stability of JumpCloud ten out of ten."

"Scalability-wise, I rate the solution a ten out of ten."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"The solution is stable."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

More JumpCloud pros

"The solution's technical support offers great assistance to users."

"The multifactor authentication feature is effective, providing an additional layer of security."

"I use conditional access most of the time."

"I recommend this product overall."

"For me, automatization is most valuable."

"These features ease the job of security analysts, providing a better vision of user activities and potential risks."

"We've integrated our other software with Microsoft, and we log into other software using Microsoft. That's very helpful."

"The most valuable features are the API apps, which I use to connect to my cloud Protection."

More Microsoft Entra ID Protection pros

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"To scale up, a new iboss Node Blade Chassis must be purchased."

More iboss cons

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"Support is not good enough."

"They need more straightening of the SSO capabilities."

"I would like to see some support for printers, especially network printers, through the application."

"The visual tool and interface must be more fine-tuned."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"For improvement, the tool should introduce more customization options."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

More JumpCloud cons

"Entra ID lacks a function to synchronize from the cloud to the local directory. This is a significant issue since there is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely."

"Azure AD could improve by enhancing the availability of specialized courses for security, such as NETSCOUT security or other relevant certifications. It would be beneficial to have specific courses for security, to provide in-depth knowledge and skills related to Azure AD. While there are micro-learning resources available for various concepts, many people in the IT industry may not have the time to go through all the courses to properly configure and utilize Azure Active Directory. Simplifying the implementation process and making it easier for individuals to join a company with Azure AD could also be considered areas for improvement."

"The product's initial setup phase is not easy."

"There is a lot of confusion around the user interface."

"The platform's pricing and scalability need improvement."

"Microsoft has not offered control over how they calculate high or low-risk scenarios. While they mention if a low risk is found by Microsoft, the triggered policy isn't customizable."

"There is room for improvement in the ability for Entra ID Protection to inherit roles and configurations from whatever solution I am migrating from, so that these don't have to be built from the ground up during the implementation process."

"The pricing could be improved."

More Microsoft Entra ID Protection cons

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The cost was around $5 per user per month."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

More JumpCloud pricing and cost advice

"The product cost is on the expensive side."

"The price of Azure AD is not expensive."

"The pricing is competitive in the SMA segment and runs $5-$6 per user."

"Azure Active Directory Identity Protection is not very expensive."

"From one to ten, if one is cheap and ten is expensive, I rate the tool a seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

16%

Comms Service Provider

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

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What needs improvement with iboss?

I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...

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What is your primary use case for iboss?

We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

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What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

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What do you like most about Azure Active Directory Identity Protection?

I use conditional access most of the time.

See all answers

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?

The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.

See all answers

What needs improvement with Azure Active Directory Identity Protection?

I have set up my Active Directory locally for the same domain. However, Entra ID lacks a function to synchronize from...

See all answers

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Compared 21% of the time

Microsoft Entra ID vs JumpCloud

Compared 19% of the time

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Compared 11% of the time

Google Cloud Identity vs JumpCloud

Compared 7% of the time

Microsoft Active Directory vs JumpCloud

Compared 6% of the time

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Compared 47% of the time

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Compared 10% of the time

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Compared 9% of the time

CrowdStrike Falcon vs Microsoft Entra ID Protection

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Compared 4% of the time

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Product Reports

Buyer's Guide

iboss

March 2025

Download iboss product report

Buyer's Guide

JumpCloud

March 2025

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Buyer's Guide

Microsoft Entra ID Protection

March 2025

Download Microsoft Entra ID Protection product report

Also Known As

iBoss Cloud Platform

Resmo

Azure Active Directory Identity Protection, Azure AD Identity Protection

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

JumpCloud

Microsoft Entra ID Protection enhances security with advanced identity controls and seamless integration across environments. It ensures robust protection via multifactor authentication and single sign-on capabilities, safeguarding enterprises' sensitive information efficiently.

Microsoft Entra ID Protection offers comprehensive identity management and privileged access management features, making it critical for businesses transitioning to hybrid models or cloud solutions. Utilizing multifactor authentication, single sign-on, and security policy creation, it excels in securing access across both on-premise and cloud platforms. By integrating with Microsoft Defender, it enhances security measures. While it is highly effective, areas for improvement include identity labeling, password management, and more straightforward third-party integrations. Expanding access to Mac devices and simplification of the licensing model are also areas to be addressed for improved scalability.

What are the key features of Microsoft Entra ID Protection?

Granular Identity and Access Control: Tailor access permissions to enhance security measures.
Robust Authentication: Implement multifactor authentication for superior identity verification.
Seamless Management: Manage identities across on-premise and cloud environments effortlessly.
Conditional Access Policies: Enforce specific access rules based on predetermined conditions.

Why should users value Microsoft Entra ID Protection in their evaluations?

Operational Efficiency: Simplifies identity management with single sign-on.
Extensive Security Capabilities: Provides comprehensive protection for sensitive data.
Enterprise Focused: Tailored for use in complex organizational structures and transitions.
Integration Capability: Works closely with Microsoft Defender to enhance security measures.

In industries such as finance and healthcare, entities leverage Microsoft Entra ID Protection to maintain stringent access controls, optimize privileged access management, and facilitate smooth transitions to cloud environments. They utilize its integration with Azure AD to ensure comprehensive identity protection while aligning to compliance requirements specific to their fields.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Protection

March 2025

Free Report: JumpCloud vs. Microsoft Entra ID Protection

Find out what your peers are saying about JumpCloud vs. Microsoft Entra ID Protection and other solutions. Updated: March 2025.

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