Symantec Messaging Gateway and Kiteworks compete in the secure messaging and file-sharing category. Symantec has an edge in advanced threat protection and spam filtering, while Kiteworks excels in data privacy and easy large file transfers.
Features: Symantec Messaging Gateway offers robust malware protection, advanced content filtering, and extensive policy customization. It's praised for scalability and effective threat management. Kiteworks specializes in secure file sharing, large file transfers, and administrative control with features like two-factor authentication and detailed tracking.
Room for Improvement: Symantec Messaging Gateway users suggest improvements in unstructured data detection, integration with other security products, and a modernized interface. They also desire better local support and advanced threat handling. Kiteworks users call for better admin processes, seamless updates, and a more robust knowledge base. They also request enhancements in automatic offboarding and stability.
Ease of Deployment and Customer Service: Symantec Messaging Gateway primarily operates on-premises but offers hybrid setups, with technical support reportedly declining post-Broadcom acquisition. Kiteworks, adaptable to cloud environments, receives positive feedback for ease of use and setup, though some users express dissatisfaction with support response times.
Pricing and ROI: Symantec's pricing is considered high, especially for additional features like content encryption. Users appreciate its spam and antivirus protection but find the cost higher compared to competitors. Kiteworks is reasonably priced given its security features, though some find the licensing confusing. Both solutions show positive ROI in threat management and data protection.
Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.
Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.
With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.
Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.
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