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Lansweeper vs Quest KACE Asset Management Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.4
Lansweeper's responsive email support is praised for accuracy, helpfulness, comprehensive documentation, and effective remote assistance despite time differences.
Sentiment score
6.4
Quest KACE Asset Management Appliance is praised for strong customer support, but some users experience average assistance and occasional waiting times.
 

Stability Issues

Sentiment score
7.7
Lansweeper is user-friendly and reliable but may encounter performance issues under heavy server loads during intensive tasks.
Sentiment score
7.9
Quest KACE Asset Management Appliance is generally seen as stable and dependable, but some users report inconsistencies.
 

Room For Improvement

Lansweeper needs enhanced help desk features, asset management, security functions, and improved support, especially for its cloud version.
 

Setup Cost

Lansweeper offers cost-effective pricing, around 35 cents per device, valued for its comprehensive capabilities and affordable licensing for enterprises.
 

Valuable Features

Quest KACE provides easy usability, seamless upgrades, inventory features, and automated compliance reporting for enhanced remote management and issue resolution.
 

Categories and Ranking

Lansweeper
Ranking in IT Asset Management
9th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Quest KACE Asset Management...
Ranking in IT Asset Management
16th
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the IT Asset Management category, the mindshare of Lansweeper is 12.8%, up from 7.9% compared to the previous year. The mindshare of Quest KACE Asset Management Appliance is 0.9%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Bo Kennedy - PeerSpot reviewer
A powerful, cost-effective, and agentless solution that supports multiple platforms and is perfect for small and medium enterprises
A great value is the fact that it supports multiple platforms, and it is agentless. Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It leaves fewer things to maintain. Especially for a small or medium business, it is a tremendous product. It is very flexible and very powerful. The reporting scripts that are continually posted are a real benefit. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed. Its functionality is very solid. The best part about it is that, when you have issues in getting information back from nodes, it tells you what the issue is, and you can quickly go to the specific nodes and respond to or repair those. There is an agent option, but to me, as a small business, the preference is to avoid agents where possible because you probably don't have the staff to keep up with them all. It is really easy to use in contrast to some more enterprise-level solutions. All the information is basically very accessible. It's a powerful tool for someone who has to do a lot of functions by themself, as opposed to spreading it around between multiple users. For a small business that has an administrator or a couple of administrators that need tons of information in a central location, and that has some compliance people that have to run reports and are not necessarily power users, it is a great product.
Adam Augustín - PeerSpot reviewer
Remote control and massive deployment streamline operations efficiently
It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user-friendly features would be beneficial. More training deals, up-to-date articles, and improved documentation would help users navigate the solution more intuitively.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Healthcare Company
8%
Government
7%
Financial Services Firm
20%
Healthcare Company
9%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Lansweeper?
One valuable feature is the ability to monitor log-on times, providing insights into whether users are rebooting their machines as claimed. This is useful in scenarios where users may not be aware ...
What is your experience regarding pricing and costs for Lansweeper?
As I explained, we cannot negotiate the cost with Lansweeper, however, it's a bit higher.
What needs improvement with Lansweeper?
The support experience hasn't been satisfactory. Establishing a direct connection with someone is challenging, as communication is limited to chat or forums through a web link. There's a lack of di...
What is your experience regarding pricing and costs for Quest KACE Asset Management Appliance?
They are maybe on the higher end, however, their solutions suit bigger companies well. Building a solution out of smaller packages could end up being more expensive. Their pricing corresponds to th...
What needs improvement with Quest KACE Asset Management Appliance?
It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user...
 

Also Known As

No data available
KACE Asset Management Appliance, KACE Asset Management
 

Overview

 

Sample Customers

Information Not Available
Coastal Community Credit Union, St. Dominic Hospital
Find out what your peers are saying about Lansweeper vs. Quest KACE Asset Management Appliance and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.